CONTACT INFORMATION REVIEWS & MORE DATA

MOUNT SINAI HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  ONE GUSTAVE L LEVY PLACE, NEW YORK, NY 10029
  • Phone:  (212) 241-7981
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   68%

  About MOUNT SINAI HOSPITAL

MOUNT SINAI HOSPITAL is a Acute Care Hospitals. It is in NEW YORK, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330024. It does provide emergency services. There are 1,554 medical professionals and 148 doctor groups affiliated with the hospital. On average at MOUNT SINAI HOSPITAL, emergency patients were charged $30,662. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT SINAI HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 24 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MOUNT SINAI HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT SINAI HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT SINAI HOSPITAL: Not Available

Detailed table for spending and period for patients at MOUNT SINAI HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $47
Outpatient (1 to 3 days Prior to Index Hospital Admission) $122
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $483
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,863
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $2,268
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $755
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $97
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,632
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,127
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,489
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $169
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,542
Total (Complete Episode) $30,662

Infection Rates at MOUNT SINAI HOSPITAL

These measures show how often patients at MOUNT SINAI HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.75 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.43 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 32,900.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 35.30 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 37.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.33 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.71 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 38,930.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 54.92 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 27.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.49 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.23 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.87 / Better
SSI - Colon Surgery: Number of Procedures 704.00 / Better
SSI - Colon Surgery: Predicted Cases 19.04 / Better
SSI - Colon Surgery: Observed Cases 9.00 / Better
SSI - Colon Surgery 0.47 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.77 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.93 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 382.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.18 / Same
SSI - Abdominal Hysterectomy: Observed Cases 6.00 / Same
SSI - Abdominal Hysterectomy 1.89 / Same
MRSA Bacteremia: Lower Confidence Limit 0.78 / Same
MRSA Bacteremia: Upper Confidence Limit 1.57 / Same
MRSA Bacteremia: Patient Days 338,320.00 / Same
MRSA Bacteremia: Predicted Cases 27.63 / Same
MRSA Bacteremia: Observed Cases 31.00 / Same
MRSA Bacteremia 1.12 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.63 / Better
Clostridium Difficile (C.Diff): Patient Days 308,229.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 234.47 / Better
Clostridium Difficile (C.Diff): Observed Cases 124.00 / Better
Clostridium Difficile (C.Diff) 0.53 / Better

How MOUNT SINAI HOSPITAL Compares to Other Similar Facilities

This is how MOUNT SINAI HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at MOUNT SINAI HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients 2% SAME
Death rate for COPD patients 8.3% SAME
Death rate for heart failure patients 8.4% Better
Death rate for pneumonia patients 14.7% Better
Death rate for stroke patients 10.5% Better
Pressure ulcer rate 0.84% SAME
Death rate among surgical inpatients with serious treatable complications 179.75% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.34% Better
Postoperative acute kidney injury requiring dialysis rate 0.77% Better
Postoperative respiratory failure rate 5.47% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.53% SAME
Postoperative sepsis rate 5.53% SAME
Postoperative wound dehiscence rate 1.35% SAME
Abdominopelvic accidental puncture or laceration rate 1.22% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near MOUNT SINAI HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT SINAI HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
West Village Rehabilitation and Nursing Center 5:
Childrens Specialized Hospital Mountainside 5:
St Marys Hospital For Children 5:
Continuing Care at Lantern Hill 5:
Hartwyck at Oak Tree 5:
St Marys Center Inc 5:
Nassau Rehabilitation and Nursing Center 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Cliffside Rehab and Residential Health Care Center 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
Fort Tryon Center For Rehabilitation and Nursing 5:
Bainbridge Nursing and Rehabilitation Center 5:
Belair Care Center Inc 5:
Family of Caring Healthcare at Montclair 5:
Complete Care at West Caldwell LLC 5:
Schulman and Schachne Inst For Nursing and Rehab 5:
Job Haines Home For Aged People 5:
New York Center For Rehabilitation and Nursing 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Queen of Peace Residence 5:
Careone at Cresskill 5:
Care Connection Rahway 5:
Broadway House For Continuing 5:
Sea View Hospital Rehabilitation Center and Home 5:
Dumont Center For Rehabilitation and Nursing Care 5:
Bronx Gardens Rehabilitation and Nursing Center 5:
Upper East Side Rehabilitation and Nursing Center 5:
Northwell Health Stern Family Center For Rehab 5:
Carmel Richmond Healthcare and Rehab Center 5:
Atrium Post Acute Care of Park Ridge 5:
The New Jewish Home, Sarah Neuman 5:
Elizabeth Seton Children's Center 5:
Lynbrook Restorative Therapy and Nursing 5:
Waveny Care Center 5:
Shore View Nursing and Rehabilitation Center 5:
New East Side Nursing Home 5:
Inglemoor Rehabilitation and Care Center of Living 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Cheshire Home 5:
Jewish Home at Rockleigh 5:
Margaret Tietz Center For Nursing Care Inc 5:
Henry J Carter Skilled Nursing Facility 5:
N Y S Veterans Home In N Y C 5:
Excel Care at Wayne 5:
Maple Glen Center 5:
Emerson Health Care Center 5:
New Gouverneur Hospital S N F 5:
White House Healthcare and Rehabilitation Center 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Careone at Valley 5:
Silvercrest 5:
Methodist Home For Nursing and Rehabilitation 5:
Split Rock Rehabilition and Health Care Center 5:
United Hebrew Geriatric Center 5:
Union Plaza Care Center 5:
Eastchester Rehabilitation and Health Care Center 5:
Epic Rehabilitation and Nursing at White Plains 5:
Jamaica Hospital Nursing Home Co Inc 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Windsor Park Rehab and Nursing Center 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Amsterdam Nursing Home Corp (1992) 5:
Cypress Garden Center For Nursing and Rehab 5:
Gold Crest Care Center 5:
Hollis Park Manor Nursing Home 5:
Forest View Center For Rehabilitation and Nursing 5:
N J Veterans Mem Home Paramus 5:
The Villa at Stamford 5:
Careone at Wayne 5:
Atrium Center For Rehabilitation and Nursing 5:
Bronx Center For Rehabilitation and Health Care 5:
Hoboken University Medical Center Tcu 5:
Edgehill Health Center 5:
Kendal On Hudson 5:
Tarrytown Hall Care Center 5:
Mount Sinai South Nassau T C U 5:
The Knolls 5:
Christian Health Care Center 5:
The Actors Fund Home 5:
Arbor Glen Center 5:
Townhouse Center For Rehabilitation and Nursing 5:
Buena Vida Rehab and Nursing Center 5:
The Five Towns Premier Rehab and Nursing Center 4:
Lutheran Social Ministries Cranes Mill 4:
Highbridge Woodycrest Center 4:
Alaris Health at Hamilton Park 4:
Ditmas Park Care Center 4:
Oceanside Care Center Inc 4:
Throgs Neck Extended Care Facility 4:
The Amsterdam at Harborside 4:
Staten Island Care Center 4:
Meadow Park Rehabilitation and Health Center L L C 4:
Spring Creek Rehabilitation and Nursing Care Center 4:
Mcauley Hall Health Care Cente 4:
Green Hill 4:
Winchester Gardens Health Care Center 4:
Livia Health and Senior Living 4:
Meadowbrook Care Center 4:
Harbour View Senior Living Corp 4:
Dry Harbor Nursing Home 4:

Medical Groups Affiliated with MOUNT SINAI HOSPITAL

There are 1,554 doctors and 148 medical groups that are affiliated with MOUNT SINAI HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MOUNT SINAI HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MOUNT SINAI HOSPITAL.

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