HARLEM HOSPITAL CENTER Ratings and Reviews

  About HARLEM HOSPITAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARLEM HOSPITAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	29 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	23 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	25 %
Patients who reported that YES, they were given information about what to do during their recovery at home	75 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	24 %
Patients who reported that YES, they did discuss whether they would need help after discharge	76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	25 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	75 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	24 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	12 %
Patients who reported YES, they would definitely recommend the hospital	53 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HARLEM HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HARLEM HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HARLEM HOSPITAL CENTER: Not Available

Detailed table for spending and period for patients at HARLEM HOSPITAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$1
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$93
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$159
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$60
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$543
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,031
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$4
Carrier (During Index Hospital Admission)	$747
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$320
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$6
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,749
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,169
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$7,350
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$95
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,491
Total (Complete Episode)	$28,825

Infection Rates at HARLEM HOSPITAL CENTER

These measures show how often patients at HARLEM HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.21 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.58 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,193.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,629.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.90 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	2.86 / Same
SSI - Colon Surgery: Number of Procedures	31.00 / Same
SSI - Colon Surgery: Predicted Cases	1.05 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	5.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.79 / Same
MRSA Bacteremia: Upper Confidence Limit	3.24 / Same
MRSA Bacteremia: Patient Days	56,722.00 / Same
MRSA Bacteremia: Predicted Cases	4.69 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	1.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.06 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Patient Days	53,832.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	31.57 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.16 / Better

How HARLEM HOSPITAL CENTER Compares to Other Similar Facilities

This is how HARLEM HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at HARLEM HOSPITAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.4%	SAME
Death rate for heart failure patients	9.8%	SAME
Death rate for pneumonia patients	16.2%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.91%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.37%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	8.32%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.07%	SAME
Postoperative sepsis rate	5.13%	SAME
Postoperative wound dehiscence rate	1.97%	SAME
Abdominopelvic accidental puncture or laceration rate	1.38%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.09%	SAME

Skilled Nursing Facilities Near HARLEM HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HARLEM HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Shore View Nursing and Rehabilitation Center	5:
Continuing Care at Lantern Hill	5:
Family of Caring Healthcare at Montclair	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Sea View Hospital Rehabilitation Center and Home	5:
Eastchester Rehabilitation and Health Care Center	5:
Atrium Post Acute Care of Park Ridge	5:
Christian Health Care Center	5:
New Gouverneur Hospital S N F	5:
Union Plaza Care Center	5:
Carmel Richmond Healthcare and Rehab Center	5:
N Y S Veterans Home In N Y C	5:
Careone at Valley	5:
Lynbrook Restorative Therapy and Nursing	5:
Careone at Wayne	5:
Amsterdam Nursing Home Corp (1992)	5:
Woodcliff Lake Health and Rehabilitation Center	5:
New East Side Nursing Home	5:
Epic Rehabilitation and Nursing at White Plains	5:
Margaret Tietz Center For Nursing Care Inc	5:
Excel Care at Wayne	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Careone at Cresskill	5:
Jamaica Hospital Nursing Home Co Inc	5:
White House Healthcare and Rehabilitation Center	5:
Hoboken University Medical Center Tcu	5:
Buena Vida Rehab and Nursing Center	5:
Northwell Health Stern Family Center For Rehab	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
New York Center For Rehabilitation and Nursing	5:
West Village Rehabilitation and Nursing Center	5:
Cliffside Rehab and Residential Health Care Center	5:
Forest View Center For Rehabilitation and Nursing	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
St Marys Center Inc	5:
Job Haines Home For Aged People	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Belair Care Center Inc	5:
Cheshire Home	5:
Hollis Park Manor Nursing Home	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Hartwyck at Oak Tree	5:
Cypress Garden Center For Nursing and Rehab	5:
The New Jewish Home, Sarah Neuman	5:
N J Veterans Mem Home Paramus	5:
Care Connection Rahway	5:
Nassau Rehabilitation and Nursing Center	5:
Queen of Peace Residence	5:
Elizabeth Seton Children's Center	5:
Methodist Home For Nursing and Rehabilitation	5:
United Hebrew Geriatric Center	5:
Silvercrest	5:
The Actors Fund Home	5:
Upper East Side Rehabilitation and Nursing Center	5:
Split Rock Rehabilition and Health Care Center	5:
Gold Crest Care Center	5:
Arbor Glen Center	5:
Complete Care at West Caldwell LLC	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
The Knolls	5:
Childrens Specialized Hospital Mountainside	5:
Jewish Home at Rockleigh	5:
St Marys Hospital For Children	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
Bronx Center For Rehabilitation and Health Care	5:
Townhouse Center For Rehabilitation and Nursing	5:
Atrium Center For Rehabilitation and Nursing	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Waveny Care Center	5:
The Villa at Stamford	5:
Windsor Park Rehab and Nursing Center	5:
Edgehill Health Center	5:
Mount Sinai South Nassau T C U	5:
Kendal On Hudson	5:
Henry J Carter Skilled Nursing Facility	5:
Tarrytown Hall Care Center	5:
Emerson Health Care Center	5:
Maple Glen Center	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Bainbridge Nursing and Rehabilitation Center	5:
Broadway House For Continuing	5:
Kings Harbor Multicare Center	4:
Ditmas Park Care Center	4:
Oceanside Care Center Inc	4:
Staten Island Care Center	4:
Lutheran Social Ministries Cranes Mill	4:
University Center For Rehabilitation and Nursing	4:
New Glen Oaks Nursing Home, Inc	4:
Highbridge Woodycrest Center	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
Mcauley Hall Health Care Cente	4:
The Amsterdam at Harborside	4:
Alaris Health at Hamilton Park	4:
Meadow Park Rehabilitation and Health Center L L C	4:
Meadowbrook Care Center	4:
Throgs Neck Extended Care Facility	4:
Winchester Gardens Health Care Center	4:
Peace Care St Ann's	4:
Livia Health and Senior Living	4:

Medical Groups Affiliated with HARLEM HOSPITAL CENTER

There are 177 doctors and 51 medical groups that are affiliated with HARLEM HOSPITAL CENTER.

Affiliated Doctor Groups

• HARLEM MEDICAL ASSOCIATES, PC
• DOWNTOWN BRONX MEDICAL ASSOCIATES PC
• JAMAICA HOSPITAL
• TJH MEDICAL SERVICES PC
• HACKENSACK MERIDIAN HEALTH MEDICAL GROUP - SPECIALTY CARE PC
• WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC
• CRITICAL CARE PHYSICIAN OF NEW YORK PC
• PRACTICE ASSOCIATES MEDICAL GROUP
• TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK
• IDEAL FOOT CARE PC
• METROPOLITAN MEDICAL PRACTICE PLAN PC
• ARTHUR M. COTLIAR, MD PLLC
• FOOT CLINICS OF NEW YORK
• NEW YORK CITY HEALTH AND HOSPITALS CORPORATION
• EYE CENTERS OF AMERICA LLC
• NY SOCIETY FOR THE RELIEF OF RUPTURED AND CRIPPLED MAINTAINING
• ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
• BRONXCARE HEALTH SYSTEM
• BRONX LEBANON NEPHROLOGY PLLC
• MOUNT VERNON NEIGHBORHOOD HEALTH CENTER INC
• FPA HOSPITAL BASED
• WYCKOFF PROFESSIONAL MEDICAL SERVICES PC
• MCALLEN HOSPITALIST GROUP PLLC
• EAST MANHATTAN ANESTHESIA PARTNERS, LLC.
• VISAVIS HEALTH CARE MEDICAL GROUP OF NY, PLLC
• LESLIE E GORDON MD PC
• FOREST HILLS DERMATOLOGY GROUP PLLC
• GASTROENTEROLOGY ASSOCIATES OF SUFFOLK PC
• PARK AVENUE GASTROENTEROLOGY AND DIGESTIVE HEALTH PLLC
• LIGHTHOUSE ENDOSCOPY PC
• NOAH ZINKIN MD PC
• ALAN L SPIELBERG MD PC
• LENOX HILL RADIOLOGY AND MEDICAL IMAGING ASSOCIATES PC
• PELHAM PKWY MEDICAL OF NEW YORK LLC
• SOUTHSHORE OTOLARYNGOLOGY PC
• INTEGRATED PODIATRY SERVICES, PC
• MONTEFIORE MEDICAL CENTER
• CENTRAL AVENUE PROFESSIONAL SERVICES, PC
• NORTH SHORE - LIJ MEDICAL PC
• BRONX MEDICAL PRACTICE PC
• PELHAM PKWY PROFESSIONAL MEDICAL SERVICES OF NEW YORK LLC
• ST JOHN'S MEDICAL SERVICES PC
• MCHS HOSPITALS INC
• IOWA PHYSICIANS CLINIC MEDICAL FOUNDATION
• DOCTOR'S MEDICAL PC
• PHYSICARE MULTI SERVICES LTD
• MEDICAL CARE FOR YOU PC
• QUEENS NASSAU PSYCHIATRIC SERVICES PLLC
• CITY MEDICAL OF UPPER EAST SIDE PLLC
• BILLINGS CLINIC
• DELPHI HOSPITALIST SERVICES LLC

The list of medical professionals associated with HARLEM HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HARLEM HOSPITAL CENTER.