CONTACT INFORMATION REVIEWS & MORE DATA

LENOX HILL HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  100 EAST 77TH STREET, NEW YORK, NY 10075
  • Phone:  (212) 434-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   71%

  About LENOX HILL HOSPITAL

LENOX HILL HOSPITAL is a Acute Care Hospitals. It is in NEW YORK, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330119. It does provide emergency services. There are 925 medical professionals and 147 doctor groups affiliated with the hospital. On average at LENOX HILL HOSPITAL, emergency patients were charged $28,589. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LENOX HILL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LENOX HILL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LENOX HILL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LENOX HILL HOSPITAL: Not Available

Detailed table for spending and period for patients at LENOX HILL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $11
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $37
Outpatient (1 to 3 days Prior to Index Hospital Admission) $204
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $514
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,643
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $1,970
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $737
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $117
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,106
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $685
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,763
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $112
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,644
Total (Complete Episode) $28,589

Infection Rates at LENOX HILL HOSPITAL

These measures show how often patients at LENOX HILL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.43 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.62 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 9,402.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 10.22 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,975.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 15.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 16.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.03 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.07 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.74 / Better
SSI - Colon Surgery: Number of Procedures 444.00 / Better
SSI - Colon Surgery: Predicted Cases 11.02 / Better
SSI - Colon Surgery: Observed Cases 3.00 / Better
SSI - Colon Surgery 0.27 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.42 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 245.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.82 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.65 / Same
MRSA Bacteremia: Lower Confidence Limit 0.12 / Same
MRSA Bacteremia: Upper Confidence Limit 1.27 / Same
MRSA Bacteremia: Patient Days 117,529.00 / Same
MRSA Bacteremia: Predicted Cases 6.44 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.47 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.42 / Better
Clostridium Difficile (C.Diff): Patient Days 106,350.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 72.39 / Better
Clostridium Difficile (C.Diff): Observed Cases 20.00 / Better
Clostridium Difficile (C.Diff) 0.28 / Better

How LENOX HILL HOSPITAL Compares to Other Similar Facilities

This is how LENOX HILL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at LENOX HILL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients 1.6% SAME
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 8.3% Better
Death rate for pneumonia patients 15.3% Better
Death rate for stroke patients 10.7% Better
Pressure ulcer rate 0.22% SAME
Death rate among surgical inpatients with serious treatable complications 157.75% SAME
Iatrogenic pneumothorax rate 0.3% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.15% SAME
Postoperative acute kidney injury requiring dialysis rate 0.95% SAME
Postoperative respiratory failure rate 7.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.65% SAME
Postoperative sepsis rate 3.72% SAME
Postoperative wound dehiscence rate 1.58% SAME
Abdominopelvic accidental puncture or laceration rate 1.06% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.82% SAME

Skilled Nursing Facilities Near LENOX HILL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LENOX HILL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Winchester Gardens Health Care Center 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
St Marys Hospital For Children 5:
Hartwyck at Oak Tree 5:
Silvercrest 5:
Job Haines Home For Aged People 5:
Nassau Rehabilitation and Nursing Center 5:
Emerson Health Care Center 5:
Buena Vida Rehab and Nursing Center 5:
Cypress Garden Center For Nursing and Rehab 5:
Forest View Center For Rehabilitation and Nursing 5:
Continuing Care at Lantern Hill 5:
Amsterdam Nursing Home Corp (1992) 5:
New East Side Nursing Home 5:
Kendal On Hudson 5:
N Y S Veterans Home In N Y C 5:
Cheshire Home 5:
Careone at Valley 5:
Epic Rehabilitation and Nursing at White Plains 5:
Childrens Specialized Hospital Mountainside 5:
Alaris Health at The Chateau 5:
Bainbridge Nursing and Rehabilitation Center 5:
Methodist Home For Nursing and Rehabilitation 5:
Care Connection Rahway 5:
Hoboken University Medical Center Tcu 5:
Sea View Hospital Rehabilitation Center and Home 5:
Cliffside Rehab and Residential Health Care Center 5:
Bronx Center For Rehabilitation and Health Care 5:
St Marys Center Inc 5:
Edgehill Health Center 5:
Inglemoor Rehabilitation and Care Center of Living 5:
The Knolls 5:
Arnold Walter Nursing and Rehabilitation Center 5:
Shore View Nursing and Rehabilitation Center 5:
Lynbrook Restorative Therapy and Nursing 5:
New Gouverneur Hospital S N F 5:
Queen of Peace Residence 5:
Atrium Post Acute Care of Park Ridge 5:
Cedar Crest/mountainview Gardens 5:
Christian Health Care Center 5:
Bronx Gardens Rehabilitation and Nursing Center 5:
Jewish Home at Rockleigh 5:
The Actors Fund Home 5:
Atlas Rehabilitation and Healthcare at Maywood 5:
United Hebrew Geriatric Center 5:
Excel Care at Wayne 5:
Broadway House For Continuing 5:
Split Rock Rehabilition and Health Care Center 5:
White House Healthcare and Rehabilitation Center 5:
Careone at Wayne 5:
Park Avenue Extended Care Facility 5:
Eastchester Rehabilitation and Health Care Center 5:
Hamilton Park Nursing and Rehabilitation Center 5:
The Plaza Rehab and Nursing Center 5:
Fort Tryon Center For Rehabilitation and Nursing 5:
Gold Crest Care Center 5:
The Amsterdam at Harborside 5:
Windsor Park Rehab and Nursing Center 5:
Highbridge Woodycrest Center 5:
Family of Caring Healthcare at Montclair 5:
West Village Rehabilitation and Nursing Center 5:
Maple Glen Center 5:
Doctors Subacute Healthcare, LLC 5:
Meadow Park Rehabilitation and Health Center L L C 5:
Elizabeth Seton Children's Center 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Waveny Care Center 5:
Tarrytown Hall Care Center 5:
The New Jewish Home, Sarah Neuman 5:
Carmel Richmond Healthcare and Rehab Center 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Hollis Park Manor Nursing Home 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Atrium Center For Rehabilitation and Nursing 5:
Margaret Tietz Center For Nursing Care Inc 5:
Meadowbrook Care Center 5:
Woodcliff Lake Health and Rehabilitation Center 5:
New York Center For Rehabilitation and Nursing 5:
Northwell Health Stern Family Center For Rehab 5:
Mount Sinai South Nassau T C U 5:
Greenwich Woods Rehabilitation 5:
Jamaica Hospital Nursing Home Co Inc 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Trinitas Hospital 5:
N J Veterans Mem Home Paramus 5:
Glen Cove Center For Nursing and Rehabilitation 5:
Complete Care at West Caldwell LLC 5:
Upper East Side Rehabilitation and Nursing Center 5:
Belair Care Center Inc 5:
Throgs Neck Extended Care Facility 4:
Archcare at Providence Rest 4:
Green Hill 4:
The Five Towns Premier Rehab and Nursing Center 4:
Livia Health and Senior Living 4:
Ditmas Park Care Center 4:
Oceanside Care Center Inc 4:
Harbour View Senior Living Corp 4:
The Grand Rehabilitation and Nursing at Queens 4:
Staten Island Care Center 4:
Lutheran Social Ministries Cranes Mill 4:

Medical Groups Affiliated with LENOX HILL HOSPITAL

There are 925 doctors and 147 medical groups that are affiliated with LENOX HILL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with LENOX HILL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LENOX HILL HOSPITAL.

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