LENOX HILL HOSPITAL Ratings and Reviews

About LENOX HILL HOSPITAL

LENOX HILL HOSPITAL is a Acute Care Hospitals. It is in NEW YORK, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330119. It does provide emergency services. There are 925 medical professionals and 147 doctor groups affiliated with the hospital. On average at LENOX HILL HOSPITAL, emergency patients were charged $28,589. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to LENOX HILL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LENOX HILL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of LENOX HILL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LENOX HILL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LENOX HILL HOSPITAL: Not Available

Detailed table for spending and period for patients at LENOX HILL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$37
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$204
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$514
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,643
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,970
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$737
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$117
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,106
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$685
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,763
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$112
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,644
Total (Complete Episode)	$28,589

Infection Rates at LENOX HILL HOSPITAL

These measures show how often patients at LENOX HILL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.43 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.62 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	9,402.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	10.22 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	9.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,975.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	15.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	16.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.03 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.07 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.74 / Better
SSI - Colon Surgery: Number of Procedures	444.00 / Better
SSI - Colon Surgery: Predicted Cases	11.02 / Better
SSI - Colon Surgery: Observed Cases	3.00 / Better
SSI - Colon Surgery	0.27 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.42 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	245.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.82 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.65 / Same
MRSA Bacteremia: Lower Confidence Limit	0.12 / Same
MRSA Bacteremia: Upper Confidence Limit	1.27 / Same
MRSA Bacteremia: Patient Days	117,529.00 / Same
MRSA Bacteremia: Predicted Cases	6.44 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.47 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.42 / Better
Clostridium Difficile (C.Diff): Patient Days	106,350.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	72.39 / Better
Clostridium Difficile (C.Diff): Observed Cases	20.00 / Better
Clostridium Difficile (C.Diff)	0.28 / Better

How LENOX HILL HOSPITAL Compares to Other Similar Facilities

This is how LENOX HILL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at LENOX HILL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	11.8%	SAME
Death rate for CABG surgery patients	1.6%	SAME
Death rate for COPD patients	8.7%	SAME
Death rate for heart failure patients	8.3%	Better
Death rate for pneumonia patients	15.3%	Better
Death rate for stroke patients	10.7%	Better
Pressure ulcer rate	0.22%	SAME
Death rate among surgical inpatients with serious treatable complications	157.75%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.15%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.95%	SAME
Postoperative respiratory failure rate	7.7%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.65%	SAME
Postoperative sepsis rate	3.72%	SAME
Postoperative wound dehiscence rate	1.58%	SAME
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.82%	SAME

Skilled Nursing Facilities Near LENOX HILL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LENOX HILL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Arnold Walter Nursing and Rehabilitation Center	5:
Livingston Post Acute Care	5:
Excel Care at Wayne	5:
Hartwyck at Oak Tree	5:
Silvercrest	5:
Job Haines Home For Aged People	5:
Queen of Peace Residence	5:
Elizabeth Seton Children's Center	5:
Buena Vida Rehab and Nursing Center	5:
Cypress Garden Center For Nursing and Rehab	5:
St Marys Center Inc	5:
Continuing Care at Lantern Hill	5:
Forest View Center For Rehabilitation and Nursing	5:
Edgehill Health Center	5:
Greenwich Woods Rehabilitation	5:
Nassau Rehabilitation and Nursing Center	5:
New York Center For Rehabilitation and Nursing	5:
Winchester Gardens Health Care Center	5:
Christian Health Care Center	5:
Childrens Specialized Hospital Mountainside	5:
Split Rock Rehabilition and Health Care Center	5:
Eastchester Rehabilitation and Health Care Center	5:
Arbor Glen Center	5:
Care Connection Rahway	5:
Windsor Park Rehab and Nursing Center	5:
Sea View Hospital Rehabilitation Center and Home	5:
West Village Rehabilitation and Nursing Center	5:
The Amsterdam at Harborside	5:
New East Side Nursing Home	5:
Shore View Nursing and Rehabilitation Center	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Kendal On Hudson	5:
St Marys Hospital For Children	5:
Waveny Care Center	5:
Lynbrook Restorative Therapy and Nursing	5:
Jewish Home at Rockleigh	5:
Cheshire Home	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Jamaica Hospital Nursing Home Co Inc	5:
Cliffside Rehab and Residential Health Care Center	5:
Careone at Wayne	5:
N J Veterans Mem Home Paramus	5:
United Hebrew Geriatric Center	5:
Methodist Home For Nursing and Rehabilitation	5:
Bainbridge Nursing and Rehabilitation Center	5:
Doctors Subacute Healthcare, LLC	5:
Broadway House For Continuing	5:
Glen Cove Center For Nursing and Rehabilitation	5:
White House Healthcare and Rehabilitation Center	5:
Maple Glen Center	5:
Park Avenue Extended Care Facility	5:
Hoboken University Medical Center Tcu	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Gold Crest Care Center	5:
Union Plaza Care Center	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Bronx Center For Rehabilitation and Health Care	5:
N Y S Veterans Home In N Y C	5:
Atlas Rehabilitation and Healthcare at Maywood	5:
Family of Caring Healthcare at Montclair	5:
Alaris Health at The Chateau	5:
Amsterdam Nursing Home Corp (1992)	5:
The Actors Fund Home	5:
Hollis Park Manor Nursing Home	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Tarrytown Hall Care Center	5:
The Knolls	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Carmel Richmond Healthcare and Rehab Center	5:
Highbridge Woodycrest Center	5:
Meadow Park Rehabilitation and Health Center L L C	5:
Northwell Health Stern Family Center For Rehab	5:
Atrium Center For Rehabilitation and Nursing	5:
New Gouverneur Hospital S N F	5:
Meadowbrook Care Center	5:
Epic Rehabilitation and Nursing at White Plains	5:
Margaret Tietz Center For Nursing Care Inc	5:
Cedar Crest/mountainview Gardens	5:
Mount Sinai South Nassau T C U	5:
Atrium Post Acute Care of Park Ridge	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Emerson Health Care Center	5:
Trinitas Hospital	5:
Careone at Valley	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
The New Jewish Home, Sarah Neuman	5:
Complete Care at West Caldwell LLC	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Upper East Side Rehabilitation and Nursing Center	5:
Belair Care Center Inc	5:
Aristacare at Parkside	4:
Green Hill	4:
Throgs Neck Extended Care Facility	4:
Livia Health and Senior Living	4:
The Five Towns Premier Rehab and Nursing Center	4:
Ditmas Park Care Center	4:
Oceanside Care Center Inc	4:
Staten Island Care Center	4:
Harbour View Senior Living Corp	4:

Medical Groups Affiliated with LENOX HILL HOSPITAL

There are 925 doctors and 147 medical groups that are affiliated with LENOX HILL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with LENOX HILL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LENOX HILL HOSPITAL.