CONTACT INFORMATION REVIEWS & MORE DATA

STATEN ISLAND UNIVERSITY HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  475 SEAVIEW AVENUE, STATEN ISLAND, NY 10305
  • Phone:  (418) 226-9761
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   57%

  About STATEN ISLAND UNIVERSITY HOSPITAL

STATEN ISLAND UNIVERSITY HOSPITAL is a Acute Care Hospitals. It is in STATEN ISLAND, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330160. It does provide emergency services. There are 808 medical professionals and 167 doctor groups affiliated with the hospital. On average at STATEN ISLAND UNIVERSITY HOSPITAL, emergency patients were charged $26,749. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for STATEN ISLAND UNIVERSITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 58 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 57 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of STATEN ISLAND UNIVERSITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the STATEN ISLAND UNIVERSITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for STATEN ISLAND UNIVERSITY HOSPITAL: Not Available

Detailed table for spending and period for patients at STATEN ISLAND UNIVERSITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $22
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $36
Outpatient (1 to 3 days Prior to Index Hospital Admission) $153
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $610
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,668
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $20
Carrier (During Index Hospital Admission) $1,752
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $800
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $92
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,605
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $744
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,533
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $86
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,605
Total (Complete Episode) $26,749

Infection Rates at STATEN ISLAND UNIVERSITY HOSPITAL

These measures show how often patients at STATEN ISLAND UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.77 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.86 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 13,873.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 16.30 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 22,638.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 30.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 26.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.01 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.74 / Better
SSI - Colon Surgery: Number of Procedures 252.00 / Better
SSI - Colon Surgery: Predicted Cases 6.67 / Better
SSI - Colon Surgery: Observed Cases 1.00 / Better
SSI - Colon Surgery 0.15 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 111.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.95 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 1.29 / Worse
MRSA Bacteremia: Upper Confidence Limit 2.83 / Worse
MRSA Bacteremia: Patient Days 177,303.00 / Worse
MRSA Bacteremia: Predicted Cases 12.84 / Worse
MRSA Bacteremia: Observed Cases 25.00 / Worse
MRSA Bacteremia 1.95 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.73 / Better
Clostridium Difficile (C.Diff): Patient Days 168,115.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 110.28 / Better
Clostridium Difficile (C.Diff): Observed Cases 63.00 / Better
Clostridium Difficile (C.Diff) 0.57 / Better

How STATEN ISLAND UNIVERSITY HOSPITAL Compares to Other Similar Facilities

This is how STATEN ISLAND UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in STATEN ISLAND, NY

Worst Hospitals in STATEN ISLAND, NY

Percentages of Complications and Deaths at STATEN ISLAND UNIVERSITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.6% SAME
Death rate for heart attack patients 11.1% SAME
Death rate for CABG surgery patients 1.9% SAME
Death rate for COPD patients 10.3% SAME
Death rate for heart failure patients 11% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 11.6% SAME
Pressure ulcer rate 1.87% Worse
Death rate among surgical inpatients with serious treatable complications 172.29% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.7% SAME
Postoperative acute kidney injury requiring dialysis rate 1.5% SAME
Postoperative respiratory failure rate 11.78% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.59% Worse
Postoperative sepsis rate 5.41% SAME
Postoperative wound dehiscence rate 1.59% SAME
Abdominopelvic accidental puncture or laceration rate 1.26% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.52% Worse

Skilled Nursing Facilities Near STATEN ISLAND UNIVERSITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near STATEN ISLAND UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Parker at Somerset, Inc 5:
N Y S Veterans Home In N Y C 5:
Jamaica Hospital Nursing Home Co Inc 5:
Buena Vida Rehab and Nursing Center 5:
The Manor 5:
St Marys Hospital For Children 5:
The Atrium at Navesink Harbor 5:
Upper East Side Rehabilitation and Nursing Center 5:
Mount Sinai South Nassau T C U 5:
New Gouverneur Hospital S N F 5:
Sea View Hospital Rehabilitation Center and Home 5:
Careone at Somerset Valley 5:
Northwell Health Stern Family Center For Rehab 5:
Continuing Care at Lantern Hill 5:
Split Rock Rehabilition and Health Care Center 5:
West Village Rehabilitation and Nursing Center 5:
Bainbridge Nursing and Rehabilitation Center 5:
Windsor Park Rehab and Nursing Center 5:
Maple Glen Center 5:
Hartwyck at Oak Tree 5:
Eastchester Rehabilitation and Health Care Center 5:
Preferred Care at Old Bridge, LLC 5:
Gold Crest Care Center 5:
St Marys Center Inc 5:
Queen of Peace Residence 5:
New York Center For Rehabilitation and Nursing 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Cliffside Rehab and Residential Health Care Center 5:
Silvercrest 5:
New East Side Nursing Home 5:
Carmel Richmond Healthcare and Rehab Center 5:
Lynbrook Restorative Therapy and Nursing 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
Union Plaza Care Center 5:
Childrens Specialized Hospital Mountainside 5:
The New Jewish Home, Sarah Neuman 5:
Imperial Care Center 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Hoboken University Medical Center Tcu 5:
The Actors Fund Home 5:
Care Connection Rahway 5:
Cypress Garden Center For Nursing and Rehab 5:
Schulman and Schachne Inst For Nursing and Rehab 5:
Arbor Glen Center 5:
Complete Care at West Caldwell LLC 5:
Dumont Center For Rehabilitation and Nursing Care 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Hollis Park Manor Nursing Home 5:
Careone at East Brunswick 5:
Methodist Home For Nursing and Rehabilitation 5:
Family of Caring Healthcare at Montclair 5:
Bronx Center For Rehabilitation and Health Care 5:
Shore View Nursing and Rehabilitation Center 5:
Bronx Gardens Rehabilitation and Nursing Center 5:
Atrium Center For Rehabilitation and Nursing 5:
Henry J Carter Skilled Nursing Facility 5:
Margaret Tietz Center For Nursing Care Inc 5:
Nassau Rehabilitation and Nursing Center 5:
Careone at Cresskill 5:
Cheshire Home 5:
Job Haines Home For Aged People 5:
Broadway House For Continuing 5:
White House Healthcare and Rehabilitation Center 5:
De La Salle Hall 5:
Aster Creek Nursing and Rehabilitation Center 5:
United Hebrew Geriatric Center 5:
Fort Tryon Center For Rehabilitation and Nursing 5:
Amsterdam Nursing Home Corp (1992) 5:
Forest View Center For Rehabilitation and Nursing 5:
Applewood Estates 5:
Anchor Care and Rehabilitation Center 4:
Meadow Lakes 4:
Jamaica Hospital Medical Center T C U 4:
Ditmas Park Care Center 4:
Peace Care St Ann's 4:
Laurel Bay Health and Rehabilitation Center 4:
Highfield Gardens Care Center of Great Neck 4:
Oceanside Care Center Inc 4:
The Pavilion at Queens For Rehabilitation and Nrsing 4:
Regency Heritage Nursing and Rehabilitation Center 4:
Alaris Health at St Mary's 4:
Mary Manning Walsh Nursing Home Co Inc 4:
Livingston Post Acute Care 4:
Autumn Lake Healthcare at Berkeley Heights 4:
Staten Island Care Center 4:
Village Point 4:
Little Neck Care Center 4:
Crown Heights Center For Nursing and Rehab 4:
Peninsula Nursing and Rehabilitation Center 4:
Brookhaven Health Care Center 4:
Coler Rehabilitation and Nursing Care Center 4:
Pine Acres Convalescent Center 4:
Alaris Health at Kearny 4:
The Five Towns Premier Rehab and Nursing Center 4:
Complete Care at Woodlands 4:
Careone at Holmdel 4:
Rockville Skilled Nursing and Rehab Center, L L C 4:
Ozanam Hall of Queens Nursing Home Inc 4:
New Glen Oaks Nursing Home, Inc 4:
Alaris Health at Hamilton Park 4:

Medical Groups Affiliated with STATEN ISLAND UNIVERSITY HOSPITAL

There are 808 doctors and 167 medical groups that are affiliated with STATEN ISLAND UNIVERSITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with STATEN ISLAND UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with STATEN ISLAND UNIVERSITY HOSPITAL.

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