RICHMOND UNIVERSITY MEDICAL CENTER Ratings and Reviews

About RICHMOND UNIVERSITY MEDICAL CENTER

RICHMOND UNIVERSITY MEDICAL CENTER is a Acute Care Hospitals. It is in STATEN ISLAND, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330028. It does provide emergency services. There are 250 medical professionals and 94 doctor groups affiliated with the hospital. On average at RICHMOND UNIVERSITY MEDICAL CENTER, emergency patients were charged $28,996. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to RICHMOND UNIVERSITY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RICHMOND UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	22 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	52 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	38 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	30 %
Patients who "Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	46 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	22 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	31 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	50 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	12 %
Patients who reported YES, they would definitely recommend the hospital	47 %
Patients who reported YES, they would probably recommend the hospital	41 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of RICHMOND UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RICHMOND UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RICHMOND UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at RICHMOND UNIVERSITY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$22
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$26
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$236
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$526
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,703
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,510
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$580
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$52
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,580
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$877
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$7,840
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$77
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,932
Total (Complete Episode)	$28,996

Infection Rates at RICHMOND UNIVERSITY MEDICAL CENTER

These measures show how often patients at RICHMOND UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.69 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.42 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,666.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,533.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	13.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.59 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.96 / Same
SSI - Colon Surgery: Number of Procedures	59.00 / Same
SSI - Colon Surgery: Predicted Cases	1.67 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.60 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.82 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	141.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.06 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.59 / Same
MRSA Bacteremia: Upper Confidence Limit	2.66 / Same
MRSA Bacteremia: Patient Days	58,410.00 / Same
MRSA Bacteremia: Predicted Cases	5.21 / Same
MRSA Bacteremia: Observed Cases	7.00 / Same
MRSA Bacteremia	1.34 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.46 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.06 / Same
Clostridium Difficile (C.Diff): Patient Days	51,354.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	32.17 / Same
Clostridium Difficile (C.Diff): Observed Cases	23.00 / Same
Clostridium Difficile (C.Diff)	0.72 / Same

How RICHMOND UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how RICHMOND UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in STATEN ISLAND, NY

Worst Hospitals in STATEN ISLAND, NY

Percentages of Complications and Deaths at RICHMOND UNIVERSITY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	11.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.8%	SAME
Death rate for heart failure patients	9.2%	SAME
Death rate for pneumonia patients	16.7%	SAME
Death rate for stroke patients	12.7%	SAME
Pressure ulcer rate	0.33%	SAME
Death rate among surgical inpatients with serious treatable complications	224.65%	Worse
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.44%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	7.8%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.46%	SAME
Postoperative sepsis rate	4.9%	SAME
Postoperative wound dehiscence rate	1.87%	SAME
Abdominopelvic accidental puncture or laceration rate	0.91%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near RICHMOND UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RICHMOND UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Buena Vida Rehab and Nursing Center	5:
N Y S Veterans Home In N Y C	5:
Broadway House For Continuing	5:
De La Salle Hall	5:
Upper East Side Rehabilitation and Nursing Center	5:
Careone at Valley	5:
Hartwyck at Oak Tree	5:
Careone at Wayne	5:
Careone at Somerset Valley	5:
Complete Care at West Caldwell LLC	5:
Atrium Center For Rehabilitation and Nursing	5:
Sea View Hospital Rehabilitation Center and Home	5:
St Marys Hospital For Children	5:
Cheshire Home	5:
Christian Health Care Center	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Cypress Garden Center For Nursing and Rehab	5:
Mount Sinai South Nassau T C U	5:
White House Healthcare and Rehabilitation Center	5:
The Atrium at Navesink Harbor	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Eastchester Rehabilitation and Health Care Center	5:
Bainbridge Nursing and Rehabilitation Center	5:
New East Side Nursing Home	5:
St Marys Center Inc	5:
Carmel Richmond Healthcare and Rehab Center	5:
Parker at Somerset, Inc	5:
Job Haines Home For Aged People	5:
Silvercrest	5:
Excel Care at Wayne	5:
New York Center For Rehabilitation and Nursing	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Continuing Care at Lantern Hill	5:
Emerson Health Care Center	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Methodist Home For Nursing and Rehabilitation	5:
Care Connection Rahway	5:
United Hebrew Geriatric Center	5:
Elizabeth Seton Children's Center	5:
N J Veterans Mem Home Paramus	5:
Union Plaza Care Center	5:
New Gouverneur Hospital S N F	5:
Shore View Nursing and Rehabilitation Center	5:
Hoboken University Medical Center Tcu	5:
Split Rock Rehabilition and Health Care Center	5:
Maple Glen Center	5:
Childrens Specialized Hospital Mountainside	5:
Arbor Glen Center	5:
Gold Crest Care Center	5:
Careone at Cresskill	5:
Family of Caring Healthcare at Montclair	5:
Bronx Center For Rehabilitation and Health Care	5:
Hollis Park Manor Nursing Home	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Skilled Nursing at Fellowship Village	5:
West Village Rehabilitation and Nursing Center	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
Margaret Tietz Center For Nursing Care Inc	5:
Jamaica Hospital Nursing Home Co Inc	5:
Cliffside Rehab and Residential Health Care Center	5:
Preferred Care at Old Bridge, LLC	5:
Queen of Peace Residence	5:
Lynbrook Restorative Therapy and Nursing	5:
Northwell Health Stern Family Center For Rehab	5:
Windsor Park Rehab and Nursing Center	5:
The Actors Fund Home	5:
Careone at East Brunswick	5:
Henry J Carter Skilled Nursing Facility	5:
The New Jewish Home, Sarah Neuman	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Amsterdam Nursing Home Corp (1992)	5:
Forest View Center For Rehabilitation and Nursing	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
The Grand Rehabilitation and Nursing at Queens	4:
Acclaim Rehabilitation and Nursing Center	4:
Careone at Madison Avenue	4:
Jamaica Hospital Medical Center T C U	4:
Highfield Gardens Care Center of Great Neck	4:
Peace Care St Ann's	4:
Complete Care at Monmouth, LLC	4:
Peninsula Nursing and Rehabilitation Center	4:
The Pavilion at Queens For Rehabilitation and Nrsing	4:
Harbour View Senior Living Corp	4:
Livingston Post Acute Care	4:
Complete Care at Woodlands	4:
N J Eastern Star Home	4:
Autumn Lake Healthcare at Old Bridge	4:
Alaris Health at St Mary's	4:
Mary Manning Walsh Nursing Home Co Inc	4:
Ozanam Hall of Queens Nursing Home Inc	4:
Pine Acres Convalescent Center	4:
Autumn Lake Healthcare at Berkeley Heights	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
Little Neck Care Center	4:
Careone at Middletown	4:
Brookhaven Health Care Center	4:
Alaris Health at Kearny	4:
Seagate Rehabilitation and Nursing Center	4:
Laurel Bay Health and Rehabilitation Center	4:

Medical Groups Affiliated with RICHMOND UNIVERSITY MEDICAL CENTER

There are 250 doctors and 94 medical groups that are affiliated with RICHMOND UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with RICHMOND UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with RICHMOND UNIVERSITY MEDICAL CENTER.