BRONX VA MEDICAL CENTER Ratings and Reviews

  About BRONX VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BRONX VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	78 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	22 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	78 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BRONX VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BRONX VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BRONX VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for BRONX VA MEDICAL CENTER.

Infection Rates at BRONX VA MEDICAL CENTER

These measures show how often patients at BRONX VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	5.76 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,350.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.42 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	2.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,479.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.35 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How BRONX VA MEDICAL CENTER Compares to Other Similar Facilities

This is how BRONX VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BRONX, NY

Worst Hospitals in BRONX, NY

Percentages of Complications and Deaths at BRONX VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7%	SAME
Death rate for heart failure patients	8.7%	SAME
Death rate for pneumonia patients	15.8%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.56%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.02%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.48%	SAME
Postoperative respiratory failure rate	8.98%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.5%	SAME
Postoperative sepsis rate	5.44%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	1.01%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.98%	SAME

Skilled Nursing Facilities Near BRONX VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BRONX VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Hoboken University Medical Center Tcu	5:
Belair Care Center Inc	5:
Family of Caring Healthcare at Montclair	5:
Silvercrest	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Cypress Garden Center For Nursing and Rehab	5:
Maple Glen Center	5:
Atrium Center For Rehabilitation and Nursing	5:
Queen of Peace Residence	5:
Gold Crest Care Center	5:
Bronx Center For Rehabilitation and Health Care	5:
Helen Hayes Hospital T C U	5:
Henry J Carter Skilled Nursing Facility	5:
Excel at Woodbury For Rehab and Nursing, L L C	5:
Northwell Health Stern Family Center For Rehab	5:
Edgehill Health Center	5:
Sea View Hospital Rehabilitation Center and Home	5:
N J Veterans Mem Home Paramus	5:
Margaret Tietz Center For Nursing Care Inc	5:
Excel Care at Wayne	5:
Nassau Rehabilitation and Nursing Center	5:
Broadway House For Continuing	5:
Eastchester Rehabilitation and Health Care Center	5:
Carmel Richmond Healthcare and Rehab Center	5:
Complete Care at West Caldwell LLC	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Windsor Park Rehab and Nursing Center	5:
Mount Sinai South Nassau T C U	5:
Elizabeth Seton Children's Center	5:
Hartwyck at Oak Tree	5:
Northern Westchester Hospital T C U	5:
Amsterdam Nursing Home Corp (1992)	5:
The Knolls	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Tarrytown Hall Care Center	5:
Job Haines Home For Aged People	5:
Epic Rehabilitation and Nursing at White Plains	5:
Care Connection Rahway	5:
Sunshine Children's Home and Rehab Center	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Cliffside Rehab and Residential Health Care Center	5:
Careone at Wayne	5:
Emerson Health Care Center	5:
Careone at Cresskill	5:
The New Jewish Home, Sarah Neuman	5:
Forest View Center For Rehabilitation and Nursing	5:
Careone at Valley	5:
White House Healthcare and Rehabilitation Center	5:
Methodist Home For Nursing and Rehabilitation	5:
New Gouverneur Hospital S N F	5:
United Hebrew Geriatric Center	5:
Bainbridge Nursing and Rehabilitation Center	5:
Split Rock Rehabilition and Health Care Center	5:
West Village Rehabilitation and Nursing Center	5:
New York Center For Rehabilitation and Nursing	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Shore View Nursing and Rehabilitation Center	5:
Jewish Home at Rockleigh	5:
Lynbrook Restorative Therapy and Nursing	5:
N Y S Veterans Home In N Y C	5:
Upper East Side Rehabilitation and Nursing Center	5:
Atrium Post Acute Care of Park Ridge	5:
Hollis Park Manor Nursing Home	5:
Union Plaza Care Center	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
New East Side Nursing Home	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Helen Hayes Hospital R H C F	5:
Jamaica Hospital Nursing Home Co Inc	5:
St Marys Hospital For Children	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Waveny Care Center	5:
St Marys Center Inc	5:
The Villa at Stamford	5:
Buena Vida Rehab and Nursing Center	5:
Kendal On Hudson	5:
Childrens Specialized Hospital Mountainside	5:
Christian Health Care Center	5:
The Actors Fund Home	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Arbor Glen Center	5:
Townhouse Center For Rehabilitation and Nursing	5:
Kings Harbor Multicare Center	4:
University Center For Rehabilitation and Nursing	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
The Plaza Rehab and Nursing Center	4:
Meadowbrook Care Center	4:
New Glen Oaks Nursing Home, Inc	4:
Highbridge Woodycrest Center	4:
Throgs Neck Extended Care Facility	4:
Lutheran Social Ministries Cranes Mill	4:
The Amsterdam at Harborside	4:
Emerge Nursing and Rehabilitation at Glen Cove	4:
Coler Rehabilitation and Nursing Care Center	4:
Elizabeth Nursing and Rehab	4:
Peninsula Nursing and Rehabilitation Center	4:
Park Avenue Extended Care Facility	4:

Medical Groups Affiliated with BRONX VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with BRONX VA MEDICAL CENTER.