CONTACT INFORMATION REVIEWS & MORE DATA
NORTHERN WESTCHESTER HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 400 EAST MAIN STREET, MOUNT KISCO, NY 10549
- Phone: (914) 666-1200
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating:
- Perc. Patients Recommending: 75%
About NORTHERN WESTCHESTER HOSPITAL
NORTHERN WESTCHESTER HOSPITAL is a Acute Care Hospitals. It is in MOUNT KISCO, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330162. It does provide emergency services. There are 510 medical professionals and 91 doctor groups affiliated with the hospital. On average at NORTHERN WESTCHESTER HOSPITAL, emergency patients were charged $24,194. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHERN WESTCHESTER HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 81 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 5 % |
Patients who reported that their nurses "Usually" communicated well | 14 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 87 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 3 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 10 % |
Patients who reported that their nurses "Always" listened carefully to them | 79 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 5 % |
Patients who reported that their nurses "Usually" listened carefully to them | 16 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 76 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 6 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 18 % |
Patients who reported that their doctors "Always" communicated well | 79 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 5 % |
Patients who reported that their doctors "Usually" communicated well | 16 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 11 % |
Patients who reported that their doctors "Always" listened carefully to them | 78 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 6 % |
Patients who reported that their doctors "Usually" listened carefully to them | 16 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 6 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 19 % |
Patients who reported that they "Always" received help as soon as they wanted | 64 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 11 % |
Patients who reported that they "Usually" received help as soon as they wanted | 25 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 63 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 11 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 26 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 66 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 11 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 23 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 65 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 19 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 16 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 78 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 9 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 13 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 51 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 28 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 21 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 14 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 86 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 17 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 83 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 10 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 90 % |
Patients who "Agree" they understood their care when they left the hospital | 42 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 6 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 52 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 47 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 8 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 45 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 43 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 51 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 35 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 5 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 60 % |
Patients who reported that their room and bathroom were "Always" clean | 68 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 10 % |
Patients who reported that their room and bathroom were "Usually" clean | 22 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 52 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 12 % |
Patients who reported that the area around their room was "Usually" quiet at night | 36 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 10 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 22 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 68 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 7 % |
Patients who reported YES, they would definitely recommend the hospital | 75 % |
Patients who reported YES, they would probably recommend the hospital | 18 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of NORTHERN WESTCHESTER HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHERN WESTCHESTER HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for NORTHERN WESTCHESTER HOSPITAL: Not Available
Detailed table for spending and period for patients at NORTHERN WESTCHESTER HOSPITAL:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $18 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $49 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $38 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $7 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $9 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $607 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $11,732 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $14 |
Carrier (During Index Hospital Admission) | $1,316 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $735 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $102 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,521 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $860 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $4,601 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $82 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,503 |
Total (Complete Episode) | $24,194 |
Infection Rates at NORTHERN WESTCHESTER HOSPITAL
These measures show how often patients at NORTHERN WESTCHESTER HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | -- / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.24 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 2,693.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 2.42 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.02 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.61 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3,135.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 3.07 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.33 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.01 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.08 / Same |
SSI - Colon Surgery: Number of Procedures | 192.00 / Same |
SSI - Colon Surgery: Predicted Cases | 4.56 / Same |
SSI - Colon Surgery: Observed Cases | 1.00 / Same |
SSI - Colon Surgery | 0.22 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.02 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.39 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 305.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 2.07 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Same |
SSI - Abdominal Hysterectomy | 0.48 / Same |
MRSA Bacteremia: Lower Confidence Limit | 0.04 / Same |
MRSA Bacteremia: Upper Confidence Limit | 3.52 / Same |
MRSA Bacteremia: Patient Days | 33,947.00 / Same |
MRSA Bacteremia: Predicted Cases | 1.40 / Same |
MRSA Bacteremia: Observed Cases | 1.00 / Same |
MRSA Bacteremia | 0.71 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.07 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.54 / Better |
Clostridium Difficile (C.Diff): Patient Days | 28,151.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 17.78 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 4.00 / Better |
Clostridium Difficile (C.Diff) | 0.23 / Better |
How NORTHERN WESTCHESTER HOSPITAL Compares to Other Similar Facilities
This is how NORTHERN WESTCHESTER HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in MOUNT KISCO, NY
Worst Hospitals in MOUNT KISCO, NY
Percentages of Complications and Deaths at NORTHERN WESTCHESTER HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 2.7% | SAME |
Death rate for heart attack patients | 11.3% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8% | SAME |
Death rate for heart failure patients | 9.9% | SAME |
Death rate for pneumonia patients | 15.7% | SAME |
Death rate for stroke patients | 11.2% | SAME |
Pressure ulcer rate | 0.34% | SAME |
Death rate among surgical inpatients with serious treatable complications | 150.84% | SAME |
Iatrogenic pneumothorax rate | 0.23% | SAME |
In-hospital fall with hip fracture rate | 0.08% | SAME |
Postoperative hemorrhage or hematoma rate | 2.55% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.27% | SAME |
Postoperative respiratory failure rate | 5.7% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.05% | SAME |
Postoperative sepsis rate | 5% | SAME |
Postoperative wound dehiscence rate | 2.36% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.79% | SAME |
Skilled Nursing Facilities Near NORTHERN WESTCHESTER HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHERN WESTCHESTER HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with NORTHERN WESTCHESTER HOSPITAL
There are 510 doctors and 91 medical groups that are affiliated with NORTHERN WESTCHESTER HOSPITAL.
Affiliated Doctor Groups
- OPTUM MEDICAL CARE PC
- WESTCHESTER HEALTH MEDICAL PC
- NORTH SHORE - LIJ MEDICAL PC
- EMERGENCY PHYSICIAN SERVICES OF NEW YORK, P.C.
- NEW YORK BRAIN AND SPINE SURGERY PC
- WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC
- NORTH SHORE - LIJ INTERNAL MEDICINE AT LYNBROOK PC
- HUDSON VALLEY HEMATOLOGY ONCOLOGY ASSOCIATES, RLLP
- SOUTHSIDE FACULTY MEDICAL AFFILIATES UNIVERSITY FACULTY PRAC
- PARTNERS IN CRITICAL CARE LLP
- NORTH SHORE HEALTH SYSTEM MEDICAL FACULTY GROUP PRACTICE INC
- THE WESTCHESTER MEDICAL PRACTICE PC
- NORTHERN MEDICAL GROUP, PLLC
- GENESIS MEDICAL HEALTH PC
- ANCILLARY SERVICES OF PRACTICE ASSOCIATES PA
- NORTH SHORE - LIJ ANESTHESIOLOGY, PC
- UNITED HEALTH SERVICES HOSPITALS, INC.
- STAMFORD HEALTH MEDICAL GROUP INC
- ENT AND ALLERGY ASSOCIATES LLP
- MOUNT KISCO FOOT SPECIALISTS PLLC
- WESTCHESTER PUTNAM GASTROENTEROLOGY PC
- MONTEFIORE MEDICAL CENTER
- GARNET HEALTH DOCTORS PC
- EDWIN F. RICHTER, III, MD, LLC
- SOMERS ORTHOPAEDIC SURGERY AND SPORTS MEDICINE GROUP PLLC
- NORTH SHORE LIJ URGENT CARE PC
- DIVINITY MEDICAL SERVICES PLLC
- BRAIN AND SPINE SURGEONS OF NEW YORK PC
- SINGULAR ANESTHESIA SERVICES PLLC
- UNIVERSITY RADIOLOGY GROUP LLC
- SELECT PHYSICAL THERAPY HOLDINGS INC
- RITE MEDICAL CARE PC
- EAST POST ROAD MEDICAL SERVICES PC
- STONY BROOK INTERNISTS UNIVERSITY FACULTY PRACTICE CORPORATION
- URGENT CARE MEDICAL OF NEW YORK LLC
- VLADIMIR ZELENKO MD PC
- RWJBH EMERGENCY MEDICINE ASSOCIATES, LLC
- CITY MEDICAL OF UPPER EAST SIDE PLLC
- WIHD INC
- GINA GRECO-TARTAGLIA, MD PC
- NUVANCE HEALTH MEDICAL PRACTICE CT INC
- CENTRACARE CLINIC
- LAWRENCE MEDICAL ASSOCIATES PC
- NUVANCE HEALTH MEDICAL PRACTICE, PC
- PREMIER HEALTHCARE INC
- TRINITY HEALTH OF NEW ENGLAND PROVIDER NETWORK ORGANIZATION INC
- HOSPITAL FOR SPECIAL CARE
- GAYLORD HOSPITAL, INC.
- NORTHEAST MEDICAL GROUP INC
- BROOKLYN HOSPITAL RADIOLOGY P C
- ROTHMAN ORTHOPAEDICS OF NEW JERSEY, LLC
- ROTHMAN ORTHOPAEDICS OF NEW YORK, PLLC
- NYACK EMERGENCY MEDICAL ASSOCIATION PLLC
- ORANGE EMERGENCY SERVICES PC
- LENOX HILL RADIOLOGY AND MEDICAL IMAGING ASSOCIATES PC
- HARTFORD HEALTHCARE MEDICAL GROUP SPECIALISTS PLLC
- MIDDLESEX HOSPITAL
- MSK HARRISON
- MEMORIAL ANESTHESIOLOGY GROUP
- EASTERN CONNECTICUT HEMATOLOGY AND ONCOLOGY ASSOCIATES PC
- WHITE PLAINS PHYSICIAN SERVICES
- DOBBS FERRY EMERGENCY MEDICINE, PC
- SAN JOAQUIN COMMUNITY HOSPITAL
- FULLERTON RADIOLOGY MEDICAL GROUP INC
- UNIVERSAL RADIOLOGY PARTNERS OF CALIFORNIA PC
- LOS ROBLES RADIOLOGIC ASSOCIATES
- MODESTO RADIOLOGICAL MEDICAL GROUP INC
- INTEGRATED IMAGING CONSULTANTS LLC
- CENTRE DIAGNOSTIC IMAGING PC
- DIAGNOSTIC RADIOLOGISTS PC
- ST JUDE RADIOLOGY MEDICAL GROUP INC
- I V RADIOLOGY MEDICAL GROUP
- CENTRAL VALLEY IMAGING MEDICAL ASSOCIATES INC
- CONTEMPORARY DIAGNOSTIC IMAGING LLC
- RADIOLOGY CONSULTANTS OF LITTLE ROCK, PA
- ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
- ESSEN MEDICAL URGICARE, PLLC
- MEDICAL SERVICES OF KIPS BAY PC
- NYSARC, INC ULSTER, GREENE, PUTNAM COUNTIES CHAPTER
- T V SESHAN M D P C
- ANESTHESIA ASSOCIATES OF MORRISTOWN PA
- EXCEL URGENT CARE OF GOSHEN PLLC
- ORANGE URGENT CARE PLLC
- NORTH SHORE HEMATOLOGY ONCOLOGY ASSOCIATES PC
- THE HOSPITAL OF CENTRAL CONNECTICUT AT NEW BRITAIN GENERAL AND BRADLEY
- MOUNT SINAI SCHOOL OF MEDICINE OF NEW YORK UNIVERSITY
- KINGS PHYSICIAN SERVICES PC
- HARLEM MEDICAL ASSOCIATES, PC
- OPEN DOOR FAMILY MEDICAL CENTER INC
- PARK HILL EMERGENCY PHYSICIAN SERVICES
- HOSPITALIST MEDICINE PHYSICIANS OF NEW YORK PLLC
The list of medical professionals associated with NORTHERN WESTCHESTER HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTHERN WESTCHESTER HOSPITAL.
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