CONTACT INFORMATION REVIEWS & MORE DATA

NORTHERN WESTCHESTER HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  400 EAST MAIN STREET, MOUNT KISCO, NY 10549
  • Phone:  (914) 666-1200
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   75%

  About NORTHERN WESTCHESTER HOSPITAL

NORTHERN WESTCHESTER HOSPITAL is a Acute Care Hospitals. It is in MOUNT KISCO, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330162. It does provide emergency services. There are 510 medical professionals and 91 doctor groups affiliated with the hospital. On average at NORTHERN WESTCHESTER HOSPITAL, emergency patients were charged $24,194. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHERN WESTCHESTER HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 16 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 65 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 16 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 18 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHERN WESTCHESTER HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHERN WESTCHESTER HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHERN WESTCHESTER HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTHERN WESTCHESTER HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $49
Outpatient (1 to 3 days Prior to Index Hospital Admission) $38
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $607
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,732
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,316
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $735
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $102
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,521
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $860
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,601
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $82
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,503
Total (Complete Episode) $24,194

Infection Rates at NORTHERN WESTCHESTER HOSPITAL

These measures show how often patients at NORTHERN WESTCHESTER HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.24 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,693.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.42 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,135.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.33 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.01 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.08 / Same
SSI - Colon Surgery: Number of Procedures 192.00 / Same
SSI - Colon Surgery: Predicted Cases 4.56 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.22 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.39 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 305.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.07 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.48 / Same
MRSA Bacteremia: Lower Confidence Limit 0.04 / Same
MRSA Bacteremia: Upper Confidence Limit 3.52 / Same
MRSA Bacteremia: Patient Days 33,947.00 / Same
MRSA Bacteremia: Predicted Cases 1.40 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 28,151.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 17.78 / Better
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Better
Clostridium Difficile (C.Diff) 0.23 / Better

How NORTHERN WESTCHESTER HOSPITAL Compares to Other Similar Facilities

This is how NORTHERN WESTCHESTER HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MOUNT KISCO, NY

Worst Hospitals in MOUNT KISCO, NY

Percentages of Complications and Deaths at NORTHERN WESTCHESTER HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.7% SAME
Death rate for heart attack patients 11.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 15.7% SAME
Death rate for stroke patients 11.2% SAME
Pressure ulcer rate 0.34% SAME
Death rate among surgical inpatients with serious treatable complications 150.84% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.55% SAME
Postoperative acute kidney injury requiring dialysis rate 1.27% SAME
Postoperative respiratory failure rate 5.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.05% SAME
Postoperative sepsis rate 5% SAME
Postoperative wound dehiscence rate 2.36% SAME
Abdominopelvic accidental puncture or laceration rate 1% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.79% SAME

Skilled Nursing Facilities Near NORTHERN WESTCHESTER HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHERN WESTCHESTER HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Eastchester Rehabilitation and Health Care Center 5:
Edgehill Health Center 5:
N J Veterans Mem Home Paramus 5:
Bainbridge Nursing and Rehabilitation Center 5:
Havencare at Filosa 5:
Bronx Gardens Rehabilitation and Nursing Center 5:
Careone at Valley 5:
Maple Glen Center 5:
Waveny Care Center 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Gold Crest Care Center 5:
The Actors Fund Home 5:
Ridge Crest at Meadow Ridge 5:
The New Jewish Home, Sarah Neuman 5:
Methodist Home For Nursing and Rehabilitation 5:
Sunshine Children's Home and Rehab Center 5:
Helen Hayes Hospital R H C F 5:
Jewish Home at Rockleigh 5:
United Hebrew Geriatric Center 5:
Atrium Post Acute Care of Park Ridge 5:
Epic Rehabilitation and Nursing at White Plains 5:
Tarrytown Hall Care Center 5:
Ludlowe Center For Health and Rehabilitation, LLC 5:
The Knolls 5:
Helen Hayes Hospital T C U 5:
Christian Health Care Center 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Emerson Health Care Center 5:
Northern Westchester Hospital T C U 5:
The Villa at Stamford 5:
Careone at Cresskill 5:
Elizabeth Seton Children's Center 5:
Fort Tryon Center For Rehabilitation and Nursing 5:
North Westchester Restorative Therapy and Nrsg Crt 5:
Split Rock Rehabilition and Health Care Center 5:
Kendal On Hudson 5:
Salem Hills Rehabilitation and Nursing Center 5:
Havencare at Hancock Hall 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Dumont Center For Rehabilitation and Nursing Care 5:
Waterview Hills Rehabilitation and Nursing Center 5:
The Wartburg Home 4:
Sky View Rehabilitation and Health Care Center L L C 4:
Family of Caring Healthcare at Tenafly, LLC 4:
University Center For Rehabilitation and Nursing 4:
Carillon Nursing and Rehabilitation Center 4:
The Citadel Rehab and Nursing Ctr at Kingsbridge 4:
New York State Veterans Home at Montrose 4:
Careone at Ridgewood Avenue 4:
Dellridge Health and Rehabilitation Center 4:
The Osborn 4:
Adira at Riverside Rehabilitation and Nursing 4:
Autumn Lake Healthcare at Norwalk 4:
Bayberry Nursing Home 4:
Pine Forest Care Center For Rehab and Healthcare 4:
The Plaza Rehab and Nursing Center 4:
The Enclave at Rye Rehab and Nursing Ctr 4:
Bronx Park Rehabilitation and Nursing Center 4:
Wilton Meadows Health Care Center 4:
Greenwich Woods Rehabilitation 4:
White Plains Center For Nursing Care, L L C 4:
Barnert Subacute Rehabilitation Center, LLC 4:
Emerge Nursing and Rehabilitation at Glen Cove 4:
Putnam Nursing and Rehabilitation Center 4:
Notre Dame Health and Rehabilitation Center 4:
Workmens Circle Multicare Center 4:
Regeis Care Center 4:
Alaris Health at The Chateau 4:
Atlas Rehabilitation and Healthcare at Maywood 4:
Glen Cove Center For Nursing and Rehabilitation 4:
Careone at Teaneck 4:
The Paramount at Somers Rehab and Nursing Center 4:
Family of Caring at Teaneck 4:
Complete Care at Regent LLC 4:
Kings Harbor Multicare Center 4:
Doctors Subacute Healthcare, LLC 4:
Complete Care at Hamilton, LLC 3:
Manhattanville Health Care Center 3:
Careone at New Milford 3:
Wayne Center For Nursing and Rehabilitation 3:
Preakness Healthcare Center 3:
Williamsbridge Center For Rehabilitation and Nrsg 3:
Cedar Manor Nursing and Rehabilitation Center 3:
Family of Caring Healthcare at Ridgewood 3:
Bethel Nursing Home Company Inc 3:
Bergen New Bridge Medical Center 3:
Andrus On Hudson 3:
Allendale Rehabilitation and Healthcare Center 3:
Sprain Brook Manor Rehab 3:
Careone at Wellington 3:
St Cabrini Nursing Home 3:
Civita Care Center at Long Ridge 3:
Ark Healthcare and Rehabilitation at St. Camillus 3:
Sands Point Center For Health and Rehabilitation 3:
Friedwald Center For Rehab and Nursing, L L C 3:
Pine Valley Center For Rehabilitation and Nursing 3:
King Street Home Inc 3:
Complete Care at Prospect Heights LLC 3:
Glen Island Center For Nursing and Rehabilitation 3:
Mosholu Parkway Nursing and Rehabilitation Center 3:

Medical Groups Affiliated with NORTHERN WESTCHESTER HOSPITAL

There are 510 doctors and 91 medical groups that are affiliated with NORTHERN WESTCHESTER HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHERN WESTCHESTER HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTHERN WESTCHESTER HOSPITAL.

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