CONTACT INFORMATION REVIEWS & MORE DATA
PHELPS HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 701 N BROADWAY, SLEEPY HOLLOW, NY 10591
- Phone: (914) 366-3000
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating:
- Perc. Patients Recommending: 66%
About PHELPS HOSPITAL
PHELPS HOSPITAL is a Acute Care Hospitals. It is in SLEEPY HOLLOW, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330261. It does provide emergency services. There are 507 medical professionals and 100 doctor groups affiliated with the hospital. On average at PHELPS HOSPITAL, emergency patients were charged $27,017. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHELPS HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 72 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 8 % |
Patients who reported that their nurses "Usually" communicated well | 20 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 6 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 16 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 9 % |
Patients who reported that their nurses "Usually" listened carefully to them | 22 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 68 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 10 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 22 % |
Patients who reported that their doctors "Always" communicated well | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 7 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 82 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 14 % |
Patients who reported that their doctors "Always" listened carefully to them | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their doctors "Usually" listened carefully to them | 22 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 20 % |
Patients who reported that they "Always" received help as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 14 % |
Patients who reported that they "Usually" received help as soon as they wanted | 30 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 53 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 14 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 33 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 58 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 15 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 27 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 25 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 70 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 14 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 42 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 37 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 21 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 17 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 83 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 15 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 85 % |
Patients who "Agree" they understood their care when they left the hospital | 48 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 7 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 45 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 56 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 7 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 37 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 49 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 45 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 38 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 9 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 53 % |
Patients who reported that their room and bathroom were "Always" clean | 63 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 14 % |
Patients who reported that their room and bathroom were "Usually" clean | 23 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 43 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 21 % |
Patients who reported that the area around their room was "Usually" quiet at night | 36 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 14 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 25 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 61 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 11 % |
Patients who reported YES, they would definitely recommend the hospital | 66 % |
Patients who reported YES, they would probably recommend the hospital | 23 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of PHELPS HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHELPS HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for PHELPS HOSPITAL: Not Available
Detailed table for spending and period for patients at PHELPS HOSPITAL:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $13 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $12 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $41 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $25 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $4 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $652 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $11,028 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $15 |
Carrier (During Index Hospital Admission) | $1,649 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $574 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $164 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,820 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,006 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $7,451 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $53 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,512 |
Total (Complete Episode) | $27,017 |
Infection Rates at PHELPS HOSPITAL
These measures show how often patients at PHELPS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | -- / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.98 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 1,894.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.51 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.02 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.94 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3,142.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 2.54 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.39 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.02 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.98 / Same |
SSI - Colon Surgery: Number of Procedures | 95.00 / Same |
SSI - Colon Surgery: Predicted Cases | 2.49 / Same |
SSI - Colon Surgery: Observed Cases | 1.00 / Same |
SSI - Colon Surgery | 0.40 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 21.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.14 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.15 / Same |
MRSA Bacteremia: Upper Confidence Limit | 3.03 / Same |
MRSA Bacteremia: Patient Days | 38,000.00 / Same |
MRSA Bacteremia: Predicted Cases | 2.18 / Same |
MRSA Bacteremia: Observed Cases | 2.00 / Same |
MRSA Bacteremia | 0.92 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | -- / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.15 / Better |
Clostridium Difficile (C.Diff): Patient Days | 35,881.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 19.60 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Better |
Clostridium Difficile (C.Diff) | 0.00 / Better |
How PHELPS HOSPITAL Compares to Other Similar Facilities
This is how PHELPS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in SLEEPY HOLLOW, NY
Worst Hospitals in SLEEPY HOLLOW, NY
Percentages of Complications and Deaths at PHELPS HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 3.2% | SAME |
Death rate for heart attack patients | 11.7% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8.8% | SAME |
Death rate for heart failure patients | 10.3% | SAME |
Death rate for pneumonia patients | 18.5% | SAME |
Death rate for stroke patients | 13.4% | SAME |
Pressure ulcer rate | 0.34% | SAME |
Death rate among surgical inpatients with serious treatable complications | 163.9% | SAME |
Iatrogenic pneumothorax rate | 0.21% | SAME |
In-hospital fall with hip fracture rate | 0.08% | SAME |
Postoperative hemorrhage or hematoma rate | 2.49% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.89% | SAME |
Postoperative respiratory failure rate | 7.38% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.27% | SAME |
Postoperative sepsis rate | 5.7% | SAME |
Postoperative wound dehiscence rate | 2.4% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.11% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.9% | SAME |
Skilled Nursing Facilities Near PHELPS HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHELPS HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with PHELPS HOSPITAL
There are 507 doctors and 100 medical groups that are affiliated with PHELPS HOSPITAL.
Affiliated Doctor Groups
- OPTUM MEDICAL CARE PC
- NORTH SHORE - LIJ ANESTHESIOLOGY, PC
- NORTH SHORE - LIJ MEDICAL PC
- WESTCHESTER HEALTH MEDICAL PC
- PARTNERS IN CRITICAL CARE LLP
- SOUTHSIDE FACULTY MEDICAL AFFILIATES UNIVERSITY FACULTY PRAC
- NORTH SHORE HEALTH SYSTEM MEDICAL FACULTY GROUP PRACTICE INC
- ROTHMAN ORTHOPAEDICS OF NEW YORK, PLLC
- ROTHMAN ORTHOPAEDICS OF NEW JERSEY, LLC
- NEW YORK SOCIETY FOR THE RELIEF OF RUPTURED AND CRIPPLED MAINTAINING
- CCMMA NJ LLC
- IES HSP MISSOURI LLC
- ENT AND ALLERGY ASSOCIATES LLP
- FPA HOSPITAL BASED
- GARNET HEALTH DOCTORS PC
- EDWIN F. RICHTER, III, MD, LLC
- WHITE PLAINS PHYSICIAN SERVICES
- JOHN CAPPA DPM PC
- NORTH SHORE LIJ URGENT CARE PC
- THE WESTCHESTER MEDICAL PRACTICE PC
- OPEN DOOR FAMILY MEDICAL CENTER INC
- DOWNTOWN BRONX MEDICAL ASSOCIATES PC
- BRIGHTWATERS GYNECOLOGY PC
- BRAIN AND SPINE SURGEONS OF NEW YORK PC
- WEST VILLAGE PODIATRIC SURGICAL PC
- LGD PODIATRIC SURGICAL PC
- CRITICAL CARE MEDICAL MANAGEMENT ASSOCIATES PLLC
- COPIAH COUNTY MEDICAL CENTER
- ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
- MEDICAL SERVICES OF KIPS BAY PC
- MIDDLETOWN MEDICAL PC
- MARCUS AVENUE MEDICAL PC
- UNIVERSITY RADIOLOGY GROUP LLC
- SJR MEDICAL, PC
- REHABILITATION ASSOCIATES INC
- WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC
- EAST POST ROAD MEDICAL SERVICES PC
- CITY MEDICAL OF UPPER EAST SIDE PLLC
- WESTCHESTER PUTNAM GASTROENTEROLOGY PC
- JOHN T MATHER MEMORIAL HOSPITAL
- ADVANCED PHYSICIANS P C
- EDISON RADIOLOGY GROUP PA JFK MEDICAL CENTER
- WIHD INC
- COSMETIC SURGERY ASSOCIATES OF NEW YORK, PLLC
- ANTO VINCETIC DPM PC
- TRUE NORTH MEDICAL GROUP PC
- SOMERS ORTHOPAEDIC SURGERY AND SPORTS MEDICINE GROUP PLLC
- LWH MEDICAL PC
- BRONX MEDICAL PRACTICE PC
- CHESS MEDICINE PLLC
- COGENT MEDICAL CARE PC
- WEILL MEDICAL COLLEGE OF CORNELL
- SINGULAR ANESTHESIA SERVICES PLLC
- LENOX HILL HOSPITAL MEDICAL PC
- TRINITY HEALTH OF NEW ENGLAND PROVIDER NETWORK ORGANIZATION INC
- GAYLORD HOSPITAL, INC.
- HOSPITAL FOR SPECIAL CARE
- BROOKLYN HOSPITAL RADIOLOGY P C
- NYACK EMERGENCY MEDICAL ASSOCIATION PLLC
- GREENWICH HOSPITAL
- ASHRAF MEDICAL GROUP PLLC
- STAMFORD HEALTH MEDICAL GROUP INC
- LENOX HILL RADIOLOGY AND MEDICAL IMAGING ASSOCIATES PC
- MONTEFIORE MEDICAL CENTER
- EXCELCARE MEDICAL ASSOCIATES PA
- ALLIANCE HEALTH GROUP
- METROPOLITAN MEDICAL PRACTICE PLAN PC
- THE WESTCHESTER MEDICAL GROUP, P.C
- NUVANCE HEALTH MEDICAL PRACTICE CT INC
- LAWRENCE MEDICAL ASSOCIATES PC
- HUDSON INFECTIOUS DISEASE ASSOCIATES PC
- ESSEN MEDICAL URGICARE, PLLC
- HARTFORD HEALTHCARE MEDICAL GROUP SPECIALISTS PLLC
- FAIRWAY PHYSICAL THERAPY LLC
- APOGEE MEDICAL GROUP WISCONSIN SC
- GDG SQUARE, LLC
- APOGEE MEDICAL GROUP DELAWARE INC
- USACS INTEGRATED ACUTE CARE SERVICES OF NORTH CAROLINA, PLLC
- APOGEE MEDICAL GROUP GEORGIA
- GLOVERSVILLE PHYSICIAN MEDICINE SERVICES PC
- WYCKOFF PROFESSIONAL MEDICAL SERVICES PC
- QUEENS MEDICAL HEALTH WELLNESS PC
- EMERGENCY PHYSICIAN SERVICES OF NEW YORK, P.C.
- HUDSON HEALTH ANESTHESIA PLLC
- NORTH AMERICAN PARTNERS IN ANESTHESIA LLP
- AMSURG STAMFORD ANESTHESIA LLC
- GREENWOOD LEFLORE HOSPITAL
- ALASKA EMERGENCY MEDICINE ASSOCIATES
- FOOT CLINICS OF NEW YORK
- DUPAGE MEDICAL GROUP LTD
- GINA GRECO-TARTAGLIA, MD PC
- NEW YORK UNIVERSITY
- EMERGENCY PHYSICIANS OF ENGLEWOOD, PC
- OPHTHALMIC CONSULTANTS OF CONNECTICUT PC
- OPHTHALMIC CONSULTANTS OF LONG ISLAND
- STAMFORD ANESTHESIOLOGY SERVICES PC
- STONY BROOK INTERNISTS UNIVERSITY FACULTY PRACTICE CORPORATION
- NORTHEAST MEDICAL GROUP INC
- MASSENA HOSPITAL INC
- CANTON-POTSDAM HOSPITAL
The list of medical professionals associated with PHELPS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PHELPS HOSPITAL.
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