WESTCHESTER MEDICAL CENTER Ratings and Reviews

About WESTCHESTER MEDICAL CENTER

WESTCHESTER MEDICAL CENTER is a Acute Care Hospitals. It is in VALHALLA, NY. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 330234. It does provide emergency services. There are 752 medical professionals and 178 doctor groups affiliated with the hospital. On average at WESTCHESTER MEDICAL CENTER, emergency patients were charged $31,492. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to WESTCHESTER MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTCHESTER MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	25 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	21 %
Patients who reported that their nurses "Always" listened carefully to them	62 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	62 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	41 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	27 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	38 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	44 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	26 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	31 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	63 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	23 %
Patients who reported that YES, they did discuss whether they would need help after discharge	77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	40 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	47 %
Patients who reported that their room and bathroom were "Always" clean	55 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	28 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	35 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	29 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	52 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	55 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WESTCHESTER MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTCHESTER MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WESTCHESTER MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at WESTCHESTER MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$46
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$343
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,007
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,052
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,588
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$513
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$163
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,620
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$842
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,685
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$107
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,479
Total (Complete Episode)	$31,492

Infection Rates at WESTCHESTER MEDICAL CENTER

These measures show how often patients at WESTCHESTER MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.36 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.81 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	36,223.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	41.86 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	23.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.55 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.29 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.68 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	25,860.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	46.40 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	21.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.45 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.11 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.18 / Same
SSI - Colon Surgery: Number of Procedures	229.00 / Same
SSI - Colon Surgery: Predicted Cases	6.94 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.43 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.19 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.64 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	212.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.82 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	1.10 / Same
MRSA Bacteremia: Lower Confidence Limit	0.27 / Same
MRSA Bacteremia: Upper Confidence Limit	1.00 / Same
MRSA Bacteremia: Patient Days	207,082.00 / Same
MRSA Bacteremia: Predicted Cases	16.48 / Same
MRSA Bacteremia: Observed Cases	9.00 / Same
MRSA Bacteremia	0.55 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.70 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.01 / Same
Clostridium Difficile (C.Diff): Patient Days	186,630.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	133.72 / Same
Clostridium Difficile (C.Diff): Observed Cases	113.00 / Same
Clostridium Difficile (C.Diff)	0.85 / Same

How WESTCHESTER MEDICAL CENTER Compares to Other Similar Facilities

This is how WESTCHESTER MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VALHALLA, NY

Worst Hospitals in VALHALLA, NY

Percentages of Complications and Deaths at WESTCHESTER MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	12.5%	SAME
Death rate for CABG surgery patients	1.9%	SAME
Death rate for COPD patients	11.6%	SAME
Death rate for heart failure patients	13.1%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	15%	SAME
Pressure ulcer rate	2.22%	Worse
Death rate among surgical inpatients with serious treatable complications	199.9%	SAME
Iatrogenic pneumothorax rate	0.33%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.89%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.25%	SAME
Postoperative respiratory failure rate	7.45%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	6.06%	Worse
Postoperative sepsis rate	7.6%	SAME
Postoperative wound dehiscence rate	2.6%	SAME
Abdominopelvic accidental puncture or laceration rate	0.88%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.65%	Worse

Skilled Nursing Facilities Near WESTCHESTER MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTCHESTER MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Bronx Center For Rehabilitation and Health Care	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Christian Health Care Center	5:
Excel at Woodbury For Rehab and Nursing, L L C	5:
Maple Glen Center	5:
United Hebrew Geriatric Center	5:
Careone at Valley	5:
The New Jewish Home, Sarah Neuman	5:
Careone at Cresskill	5:
Job Haines Home For Aged People	5:
Edgehill Health Center	5:
The Actors Fund Home	5:
Jewish Home at Rockleigh	5:
Hoboken University Medical Center Tcu	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Emerson Health Care Center	5:
Split Rock Rehabilition and Health Care Center	5:
New York Center For Rehabilitation and Nursing	5:
Kendal On Hudson	5:
St Marys Hospital For Children	5:
Havencare at Filosa	5:
Ridge Crest at Meadow Ridge	5:
Salem Hills Rehabilitation and Nursing Center	5:
Arbor Glen Center	5:
The Villa at Stamford	5:
Amsterdam Nursing Home Corp (1992)	5:
Bainbridge Nursing and Rehabilitation Center	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
St Marys Center Inc	5:
Epic Rehabilitation and Nursing at White Plains	5:
Methodist Home For Nursing and Rehabilitation	5:
Upper East Side Rehabilitation and Nursing Center	5:
Family of Caring Healthcare at Montclair	5:
Atrium Post Acute Care of Park Ridge	5:
Cliffside Rehab and Residential Health Care Center	5:
Cypress Garden Center For Nursing and Rehab	5:
Union Plaza Care Center	5:
Elizabeth Seton Children's Center	5:
Careone at Wayne	5:
N J Veterans Mem Home Paramus	5:
White House Healthcare and Rehabilitation Center	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Northwell Health Stern Family Center For Rehab	5:
Havencare at Hancock Hall	5:
Eastchester Rehabilitation and Health Care Center	5:
North Westchester Restorative Therapy and Nrsg Crt	5:
Waterview Hills Rehabilitation and Nursing Center	5:
Gold Crest Care Center	5:
Windsor Park Rehab and Nursing Center	5:
Sunshine Children's Home and Rehab Center	5:
Northern Westchester Hospital T C U	5:
West Village Rehabilitation and Nursing Center	5:
Helen Hayes Hospital R H C F	5:
The Knolls	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Huntington Hills Ctr For Health and Rehabilitation	5:
Broadway House For Continuing	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Tarrytown Hall Care Center	5:
Helen Hayes Hospital T C U	5:
Waveny Care Center	5:
Excel Care at Wayne	5:
Henry J Carter Skilled Nursing Facility	5:
Mary Manning Walsh Nursing Home Co Inc	4:
Greenwich Woods Rehabilitation	4:
Alaris Health at St Mary's	4:
White Plains Center For Nursing Care, L L C	4:
Family of Caring at Teaneck	4:
Green Hill	4:
Pine Forest Care Center For Rehab and Healthcare	4:
Coler Rehabilitation and Nursing Care Center	4:
The Enclave at Rye Rehab and Nursing Ctr	4:
Bayberry Nursing Home	4:
Daleview Care Center	4:
Alaris Health at Hamilton Park	4:
The Amsterdam at Harborside	4:
Throgs Neck Extended Care Facility	4:
Brookhaven Health Care Center	4:
Highbridge Woodycrest Center	4:
Alaris Health at Kearny	4:
Adira at Riverside Rehabilitation and Nursing	4:
University Center For Rehabilitation and Nursing	4:
The Pavilion at Queens For Rehabilitation and Nrsing	4:
Highfield Gardens Care Center of Great Neck	4:
Alaris Health at The Chateau	4:
The Plaza Rehab and Nursing Center	4:
The Osborn	4:
Bronx Park Rehabilitation and Nursing Center	4:
The Citadel Rehab and Nursing Ctr at Kingsbridge	4:
Winchester Gardens Health Care Center	4:
Careone at Teaneck	4:
New Glen Oaks Nursing Home, Inc	4:
Complete Care at Regent LLC	4:
Carillon Nursing and Rehabilitation Center	4:
Dellridge Health and Rehabilitation Center	4:
Avalon Rehab and Care Center	4:
Careone at Ridgewood Avenue	4:
The Grand Rehabilitation and Nursing at Queens	4:
Family of Caring Healthcare at Tenafly, LLC	4:

Medical Groups Affiliated with WESTCHESTER MEDICAL CENTER

There are 752 doctors and 178 medical groups that are affiliated with WESTCHESTER MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with WESTCHESTER MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with WESTCHESTER MEDICAL CENTER.