WHITE PLAINS HOSPITAL CENTER Ratings and Reviews

About WHITE PLAINS HOSPITAL CENTER

WHITE PLAINS HOSPITAL CENTER is a Acute Care Hospitals. It is in WHITE PLAINS, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330304. It does provide emergency services. There are 842 medical professionals and 153 doctor groups affiliated with the hospital. On average at WHITE PLAINS HOSPITAL CENTER, emergency patients were charged $26,093. This is lower than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to WHITE PLAINS HOSPITAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WHITE PLAINS HOSPITAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	80 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	5 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	18 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WHITE PLAINS HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WHITE PLAINS HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WHITE PLAINS HOSPITAL CENTER: Not Available

Detailed table for spending and period for patients at WHITE PLAINS HOSPITAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$58
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$56
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$579
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,620
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,480
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$796
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$123
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,366
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,033
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,320
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$81
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,536
Total (Complete Episode)	$26,093

Infection Rates at WHITE PLAINS HOSPITAL CENTER

These measures show how often patients at WHITE PLAINS HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.08 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.54 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,448.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.30 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,984.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.30 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.05 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.98 / Better
SSI - Colon Surgery: Number of Procedures	277.00 / Better
SSI - Colon Surgery: Predicted Cases	6.72 / Better
SSI - Colon Surgery: Observed Cases	2.00 / Better
SSI - Colon Surgery	0.30 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.26 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	295.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.18 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.46 / Same
MRSA Bacteremia: Lower Confidence Limit	0.08 / Same
MRSA Bacteremia: Upper Confidence Limit	1.53 / Same
MRSA Bacteremia: Patient Days	105,131.00 / Same
MRSA Bacteremia: Predicted Cases	4.33 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.46 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Patient Days	98,194.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	61.43 / Better
Clostridium Difficile (C.Diff): Observed Cases	7.00 / Better
Clostridium Difficile (C.Diff)	0.11 / Better

How WHITE PLAINS HOSPITAL CENTER Compares to Other Similar Facilities

This is how WHITE PLAINS HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WHITE PLAINS, NY

Worst Hospitals in WHITE PLAINS, NY

Percentages of Complications and Deaths at WHITE PLAINS HOSPITAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2%	Better
Death rate for heart attack patients	11.8%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.6%	SAME
Death rate for heart failure patients	9%	Better
Death rate for pneumonia patients	12.7%	Better
Death rate for stroke patients	10.8%	Better
Pressure ulcer rate	0.29%	SAME
Death rate among surgical inpatients with serious treatable complications	153.57%	SAME
Iatrogenic pneumothorax rate	0.19%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.32%	SAME
Postoperative respiratory failure rate	7.94%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.23%	SAME
Postoperative sepsis rate	4.98%	SAME
Postoperative wound dehiscence rate	1.64%	SAME
Abdominopelvic accidental puncture or laceration rate	1.11%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.83%	SAME

Skilled Nursing Facilities Near WHITE PLAINS HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WHITE PLAINS HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Fort Tryon Center For Rehabilitation and Nursing	5:
Northwell Health Stern Family Center For Rehab	5:
Excel Care at Wayne	5:
Margaret Tietz Center For Nursing Care Inc	5:
Excel at Woodbury For Rehab and Nursing, L L C	5:
North Westchester Restorative Therapy and Nrsg Crt	5:
Cliffside Rehab and Residential Health Care Center	5:
Helen Hayes Hospital T C U	5:
Arbor Glen Center	5:
Atrium Post Acute Care of Park Ridge	5:
New Gouverneur Hospital S N F	5:
West Village Rehabilitation and Nursing Center	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
The Actors Fund Home	5:
Cypress Garden Center For Nursing and Rehab	5:
Hollis Park Manor Nursing Home	5:
Methodist Home For Nursing and Rehabilitation	5:
Forest View Center For Rehabilitation and Nursing	5:
Helen Hayes Hospital R H C F	5:
Tarrytown Hall Care Center	5:
Kendal On Hudson	5:
Jamaica Hospital Nursing Home Co Inc	5:
Edgehill Health Center	5:
Eastchester Rehabilitation and Health Care Center	5:
Careone at Valley	5:
Upper East Side Rehabilitation and Nursing Center	5:
Family of Caring Healthcare at Montclair	5:
St Marys Hospital For Children	5:
Townhouse Center For Rehabilitation and Nursing	5:
United Hebrew Geriatric Center	5:
Massapequa Center Rehabilitation and Nursing	5:
Buena Vida Rehab and Nursing Center	5:
Henry J Carter Skilled Nursing Facility	5:
New York Center For Rehabilitation and Nursing	5:
New East Side Nursing Home	5:
Job Haines Home For Aged People	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Waveny Care Center	5:
Union Plaza Care Center	5:
Ridge Crest at Meadow Ridge	5:
Bronx Center For Rehabilitation and Health Care	5:
Huntington Hills Ctr For Health and Rehabilitation	5:
Silvercrest	5:
The Knolls	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
The Villa at Stamford	5:
Windsor Park Rehab and Nursing Center	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Bainbridge Nursing and Rehabilitation Center	5:
Sunshine Children's Home and Rehab Center	5:
Hoboken University Medical Center Tcu	5:
Christian Health Care Center	5:
Queen of Peace Residence	5:
Jewish Home at Rockleigh	5:
N Y S Veterans Home In N Y C	5:
Elizabeth Seton Children's Center	5:
Belair Care Center Inc	5:
Nassau Rehabilitation and Nursing Center	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Careone at Cresskill	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Maple Glen Center	5:
The New Jewish Home, Sarah Neuman	5:
White House Healthcare and Rehabilitation Center	5:
Waterview Hills Rehabilitation and Nursing Center	5:
Broadway House For Continuing	5:
Salem Hills Rehabilitation and Nursing Center	5:
Gold Crest Care Center	5:
St Marys Center Inc	5:
Split Rock Rehabilition and Health Care Center	5:
Northern Westchester Hospital T C U	5:
Epic Rehabilitation and Nursing at White Plains	5:
Emerson Health Care Center	5:
N J Veterans Mem Home Paramus	5:
Amsterdam Nursing Home Corp (1992)	5:
Coler Rehabilitation and Nursing Care Center	4:
Brookhaven Health Care Center	4:
Carillon Nursing and Rehabilitation Center	4:
Alaris Health at Kearny	4:
The Wartburg Home	4:
Barnert Subacute Rehabilitation Center, LLC	4:
Doctors Subacute Healthcare, LLC	4:
Little Neck Care Center	4:
Chapin Home For The Aging	4:
Ozanam Hall of Queens Nursing Home Inc	4:
Careone at Ridgewood Avenue	4:
Family of Caring Healthcare at Tenafly, LLC	4:
Dry Harbor Nursing Home	4:
Peace Care St Ann's	4:
Mary Manning Walsh Nursing Home Co Inc	4:
Bayberry Nursing Home	4:
Alaris Health at St Mary's	4:
Family of Caring at Teaneck	4:
Highbridge Woodycrest Center	4:
Alaris Health at The Chateau	4:
The Amsterdam at Harborside	4:
Throgs Neck Extended Care Facility	4:
The Pavilion at Queens For Rehabilitation and Nrsing	4:
Highfield Gardens Care Center of Great Neck	4:
Jamaica Hospital Medical Center T C U	4:

Medical Groups Affiliated with WHITE PLAINS HOSPITAL CENTER

There are 842 doctors and 153 medical groups that are affiliated with WHITE PLAINS HOSPITAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with WHITE PLAINS HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with WHITE PLAINS HOSPITAL CENTER.