HELEN HAYES HOSPITAL Ratings and Reviews

About HELEN HAYES HOSPITAL

HELEN HAYES HOSPITAL is a Acute Care Hospitals. It is in WEST HAVERSTRAW, NY. Its type of ownership is Government - State. The facility's Medicare ID is 330405. It DOES NOT provide emergency services. There are 65 medical professionals and 28 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at HELEN HAYES HOSPITAL.

Quick Links to HELEN HAYES HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HELEN HAYES HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their nurses "Usually" communicated well	Not Available %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Always" listened carefully to them	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their nurses "Usually" listened carefully to them	Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Always" communicated well	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their doctors "Usually" communicated well	Not Available %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Always" listened carefully to them	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their doctors "Usually" listened carefully to them	Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand	Not Available %
Patients who reported that they "Always" received help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help as soon as they wanted	Not Available %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Usually" explained about medicines before giving it to them	Not Available %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home	Not Available %
Patients who reported that YES, they were given information about what to do during their recovery at home	Not Available %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge	Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who "Agree" they understood their care when they left the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	Not Available %
Patients who "Strongly Agree" they understood their care when they left the hospital	Not Available %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who reported that their room and bathroom were "Always" clean	Not Available %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	Not Available %
Patients who reported that their room and bathroom were "Usually" clean	Not Available %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	Not Available %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	Not Available %
Patients who reported that the area around their room was "Usually" quiet at night	Not Available %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	Not Available %
Patients who reported YES, they would definitely recommend the hospital	Not Available %
Patients who reported YES, they would probably recommend the hospital	Not Available %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HELEN HAYES HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HELEN HAYES HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HELEN HAYES HOSPITAL: Not Available

We do not have detailed cost analysis for HELEN HAYES HOSPITAL.

Infection Rates at HELEN HAYES HOSPITAL

These measures show how often patients at HELEN HAYES HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	0.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.00 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	0.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.00 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How HELEN HAYES HOSPITAL Compares to Other Similar Facilities

This is how HELEN HAYES HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WEST HAVERSTRAW, NY

Worst Hospitals in WEST HAVERSTRAW, NY

Percentages of Complications and Deaths at HELEN HAYES HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near HELEN HAYES HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HELEN HAYES HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Epic Rehabilitation and Nursing at White Plains	5:
Christian Health Care Center	5:
Kendal On Hudson	5:
Split Rock Rehabilition and Health Care Center	5:
Waterview Hills Rehabilitation and Nursing Center	5:
Emerson Health Care Center	5:
The Knolls	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Edgehill Health Center	5:
Maple Glen Center	5:
Eastchester Rehabilitation and Health Care Center	5:
Middletown Park Rehab and Health Care Center	5:
Methodist Home For Nursing and Rehabilitation	5:
Careone at Cresskill	5:
Bainbridge Nursing and Rehabilitation Center	5:
Careone at Wayne	5:
The Actors Fund Home	5:
Complete Care at West Caldwell LLC	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Careone at Valley	5:
Sunshine Children's Home and Rehab Center	5:
United Hebrew Geriatric Center	5:
The Villa at Stamford	5:
Northern Westchester Hospital T C U	5:
Helen Hayes Hospital R H C F	5:
Atrium Post Acute Care of Park Ridge	5:
Gold Crest Care Center	5:
Tarrytown Hall Care Center	5:
Elizabeth Seton Children's Center	5:
Arbor Glen Center	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
North Westchester Restorative Therapy and Nrsg Crt	5:
The New Jewish Home, Sarah Neuman	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Excel Care at Wayne	5:
Helen Hayes Hospital T C U	5:
Northern Metropolitan Res Health Care Facility Inc	5:
N J Veterans Mem Home Paramus	5:
Jewish Home at Rockleigh	5:
Salem Hills Rehabilitation and Nursing Center	5:
Schervier Pavilion	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
The Wartburg Home	4:
Barnert Subacute Rehabilitation Center, LLC	4:
The Citadel Rehab and Nursing Ctr at Kingsbridge	4:
Family of Caring Healthcare at Tenafly, LLC	4:
The Plaza Rehab and Nursing Center	4:
Kings Harbor Multicare Center	4:
White Plains Center For Nursing Care, L L C	4:
Careone at Ridgewood Avenue	4:
Avalon Rehab and Care Center	4:
Dellridge Health and Rehabilitation Center	4:
Emerge Nursing and Rehabilitation at Glen Cove	4:
The Osborn	4:
Bronx Park Rehabilitation and Nursing Center	4:
Adira at Riverside Rehabilitation and Nursing	4:
Health Center at Bloomingdale	4:
Glen Cove Center For Nursing and Rehabilitation	4:
Cedar Crest/mountainview Gardens	4:
Greenwich Woods Rehabilitation	4:
Workmens Circle Multicare Center	4:
Family of Caring at Teaneck	4:
The Enclave at Rye Rehab and Nursing Ctr	4:
Bayberry Nursing Home	4:
Putnam Nursing and Rehabilitation Center	4:
Glen Arden Inc	4:
The Paramount at Somers Rehab and Nursing Center	4:
Careone at Teaneck	4:
Alaris Health at The Chateau	4:
Complete Care at Milford Manor LLC	4:
Atlas Rehabilitation and Healthcare at Maywood	4:
Sky View Rehabilitation and Health Care Center L L C	4:
Regeis Care Center	4:
New York State Veterans Home at Montrose	4:
University Center For Rehabilitation and Nursing	4:
Complete Care at Regent LLC	4:
Doctors Subacute Healthcare, LLC	4:
Wayne Center For Nursing and Rehabilitation	3:
Cedar Manor Nursing and Rehabilitation Center	3:
King Street Home Inc	3:
Lincoln Park Renaissance	3:
Bethel Nursing Home Company Inc	3:
Careone at Parsippany	3:
Careone at New Milford	3:
The Oaks at Denville	3:
Preakness Healthcare Center	3:
Friedwald Center For Rehab and Nursing, L L C	3:
Pine Valley Center For Rehabilitation and Nursing	3:
Complete Care at St Vincents LLC	3:
Complete Care at Prospect Heights LLC	3:
Family of Caring Healthcare at Ridgewood	3:
Careone at Wellington	3:
Bergen New Bridge Medical Center	3:
St Cabrini Nursing Home	3:
Andrus On Hudson	3:
Oakland Rehabilitation and Healthcare Center	3:
Sprain Brook Manor Rehab	3:
The Willows at Ramapo Rehab and Nursing Center	3:
Civita Care Center at Long Ridge	3:

Medical Groups Affiliated with HELEN HAYES HOSPITAL

There are 65 doctors and 28 medical groups that are affiliated with HELEN HAYES HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HELEN HAYES HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HELEN HAYES HOSPITAL.