ELMHURST HOSPITAL CENTER Ratings and Reviews

  About ELMHURST HOSPITAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ELMHURST HOSPITAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	66 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	14 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	20 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	22 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	49 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	62 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	18 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	22 %
Patients who reported that YES, they did discuss whether they would need help after discharge	78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	56 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	56 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ELMHURST HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ELMHURST HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ELMHURST HOSPITAL CENTER: Not Available

Detailed table for spending and period for patients at ELMHURST HOSPITAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$7
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$15
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$117
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$2
Carrier (1 to 3 days Prior to Index Hospital Admission)	$597
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,770
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$864
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$337
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$136
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,125
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$975
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$8,383
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$32
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,368
Total (Complete Episode)	$27,748

Infection Rates at ELMHURST HOSPITAL CENTER

These measures show how often patients at ELMHURST HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.42 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	6,713.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.13 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,142.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.04 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.47 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.55 / Same
SSI - Colon Surgery: Number of Procedures	94.00 / Same
SSI - Colon Surgery: Predicted Cases	2.72 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	1.47 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	88.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.67 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.27 / Same
MRSA Bacteremia: Upper Confidence Limit	1.63 / Same
MRSA Bacteremia: Patient Days	107,587.00 / Same
MRSA Bacteremia: Predicted Cases	6.80 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.74 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.21 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	99,253.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	64.02 / Better
Clostridium Difficile (C.Diff): Observed Cases	21.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How ELMHURST HOSPITAL CENTER Compares to Other Similar Facilities

This is how ELMHURST HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ELMHURST, NY

Worst Hospitals in ELMHURST, NY

Percentages of Complications and Deaths at ELMHURST HOSPITAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.8%	SAME
Death rate for heart failure patients	10.8%	SAME
Death rate for pneumonia patients	19.2%	SAME
Death rate for stroke patients	14.6%	SAME
Pressure ulcer rate	0.22%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.33%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	8.26%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.01%	SAME
Postoperative sepsis rate	5.05%	SAME
Postoperative wound dehiscence rate	1.95%	SAME
Abdominopelvic accidental puncture or laceration rate	1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.84%	SAME

Skilled Nursing Facilities Near ELMHURST HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ELMHURST HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Henry J Carter Skilled Nursing Facility	5:
Childrens Specialized Hospital Mountainside	5:
Northwell Health Stern Family Center For Rehab	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Massapequa Center Rehabilitation and Nursing	5:
Gold Crest Care Center	5:
Queen of Peace Residence	5:
Christian Health Care Center	5:
Jamaica Hospital Nursing Home Co Inc	5:
White House Healthcare and Rehabilitation Center	5:
Windsor Park Rehab and Nursing Center	5:
Preferred Care at Old Bridge, LLC	5:
Epic Rehabilitation and Nursing at White Plains	5:
Excel at Woodbury For Rehab and Nursing, L L C	5:
Careone at Wayne	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
St Marys Hospital For Children	5:
New York Center For Rehabilitation and Nursing	5:
Atrium Post Acute Care of Park Ridge	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Careone at Cresskill	5:
Broadway House For Continuing	5:
The Actors Fund Home	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Split Rock Rehabilition and Health Care Center	5:
N J Veterans Mem Home Paramus	5:
Cypress Garden Center For Nursing and Rehab	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
West Village Rehabilitation and Nursing Center	5:
Townhouse Center For Rehabilitation and Nursing	5:
Forest View Center For Rehabilitation and Nursing	5:
N Y S Veterans Home In N Y C	5:
Lynbrook Restorative Therapy and Nursing	5:
Complete Care at West Caldwell LLC	5:
Kendal On Hudson	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Job Haines Home For Aged People	5:
Edgehill Health Center	5:
Belair Care Center Inc	5:
Jewish Home at Rockleigh	5:
Hollis Park Manor Nursing Home	5:
Tarrytown Hall Care Center	5:
Excel Care at Wayne	5:
The New Jewish Home, Sarah Neuman	5:
Maple Glen Center	5:
Elizabeth Seton Children's Center	5:
Shore View Nursing and Rehabilitation Center	5:
Union Plaza Care Center	5:
Nassau Rehabilitation and Nursing Center	5:
Emerson Health Care Center	5:
Care Connection Rahway	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Buena Vida Rehab and Nursing Center	5:
Methodist Home For Nursing and Rehabilitation	5:
Eastchester Rehabilitation and Health Care Center	5:
Arbor Glen Center	5:
New East Side Nursing Home	5:
Silvercrest	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Sea View Hospital Rehabilitation Center and Home	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Hoboken University Medical Center Tcu	5:
The Knolls	5:
Family of Caring Healthcare at Montclair	5:
Cliffside Rehab and Residential Health Care Center	5:
Bronx Center For Rehabilitation and Health Care	5:
Margaret Tietz Center For Nursing Care Inc	5:
Atrium Center For Rehabilitation and Nursing	5:
Amsterdam Nursing Home Corp (1992)	5:
St Marys Center Inc	5:
Mount Sinai South Nassau T C U	5:
Carmel Richmond Healthcare and Rehab Center	5:
Careone at Valley	5:
United Hebrew Geriatric Center	5:
Bainbridge Nursing and Rehabilitation Center	5:
Upper East Side Rehabilitation and Nursing Center	5:
New Gouverneur Hospital S N F	5:
Anchor Care and Rehabilitation Center	4:
Lutheran Social Ministries Cranes Mill	4:
The Five Towns Premier Rehab and Nursing Center	4:
Highbridge Woodycrest Center	4:
Throgs Neck Extended Care Facility	4:
Ditmas Park Care Center	4:
Oceanside Care Center Inc	4:
Alaris Health at Hamilton Park	4:
Daleview Care Center	4:
Staten Island Care Center	4:
Green Hill	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
Meadow Park Rehabilitation and Health Center L L C	4:
The Amsterdam at Harborside	4:
Meadowbrook Care Center	4:
Winchester Gardens Health Care Center	4:
Chapin Home For The Aging	4:
Seagate Rehabilitation and Nursing Center	4:
Dry Harbor Nursing Home	4:
Laurel Bay Health and Rehabilitation Center	4:
The Grand Rehabilitation and Nursing at Queens	4:

Medical Groups Affiliated with ELMHURST HOSPITAL CENTER

There are 303 doctors and 64 medical groups that are affiliated with ELMHURST HOSPITAL CENTER.

Affiliated Doctor Groups

• ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
• DOWNTOWN BRONX MEDICAL ASSOCIATES PC
• NEW YORK CITY HEALTH AND HOSPITALS CORPORATION
• THE WILLIAM W BACKUS HOSPITAL
• ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
• FPA HOSPITAL BASED
• WYCKOFF PROFESSIONAL MEDICAL SERVICES PC
• GEISINGER CLINIC
• ROCHESTER GENERAL HOSPITAL
• THE UNITY HOSPITAL OF ROCHESTER
• METROPOLITAN MEDICAL PRACTICE PLAN PC
• HARLEM MEDICAL ASSOCIATES, PC
• NASSAU SUFFOLK PSYCHIATRY PC
• SOUTH SHORE MAGNETIC RESONANCE IMAGING ASSOCIATES PC
• MONTEFIORE MEDICAL CENTER
• FATIMA PEDIATRIC MEDICAL CARE PC
• BRONSON METHODIST HOSPITAL
• LENOX HILL RADIOLOGY AND MEDICAL IMAGING ASSOCIATES PC
• JOHN T MATHER MEMORIAL HOSPITAL
• BARNABAS HEALTH MEDICAL GROUP, PC
• NEW YORK UNIVERSITY
• TRINITY HEALTH
• PALM DESERT RADIOLOGY MEDICAL GROUP INC
• VIRTUAL RADIOLOGIC PROFESSIONALS OF NEW YORK PA
• CARLOS G OTIS HEALTH CARE CENTER INC
• NORTH SHORE - LIJ MEDICAL PC
• CONEY ISLAND MEDICAL PRACTICE PLAN, P.C.
• ADVANCED RADIOLOGY P A
• CROUSE RADIOLOGY ASSOCIATES LLP
• TUBA CITY REGIONAL HEALTH CARE CORPORATION
• VIRTUAL RADIOLOGIC PROFESSIONALS LLC
• RADIOLOGY SPECIALISTS LTD MARASSO-MILLER
• SOUTHERN DELAWARE IMAGING ASSOC
• UNITED MEMORIAL MEDICAL CENTER
• WESTERN NEW YORK MRI LLP
• SANFORD MEDICAL CENTER FARGO
• MORI BEAN AND BROOKS INC
• SOUTHEAST ALASKA REGIONAL HEALTH CONSORTIUM
• SCHWEIGER DERMATOLOGY PLLC
• KINGS DAUGHTERS MEDICAL SPECIALTIES INC
• DANIEL KIM MD TOTAL EYE CARE PC
• ERIE COUNTY MEDICAL CENTER CORPORATION
• GARDEN STATE HEALTHCARE ASSOCIATES LLC
• EASTERN MAINE MEDICAL CENTER
• ACCESS TELECARE PLLC
• ACCESS TELECARE CALIFORNIA PC
• UNIVERSITY PHYSICIANS OF BROOKLYN, INC.
• MAIMONIDES FACULTY PRACTICE PLAN
• TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK
• GARNET HEALTH DOCTORS PC
• AMITYVILLE PULMONOLOGY PLLC
• ST CATHERINE OF SIENA MEDICAL CENTER
• ST JOHN'S MEDICAL SERVICES PC
• WHITE PLAINS PHYSICIAN SERVICES
• UNION HEALTH CENTER INC
• KEN MOADEL M.D,P.C.
• FIFTH AVENUE OCULOFACIAL AESTHETIC SURGERY PC
• THE SHIELD OF DAVID, INC.
• KANTHARIA-SHAH CARDIOVASCULAR CONSULTANTS PC
• ATLANTIC RADIOLOGY IMAGING PC
• CITY WIDE HEALTH FACILITY, INC.
• NASSAU HEALTH CARE CORPORATION
• CRITICAL CARE PHYSICIAN OF NEW YORK PC
• SPRING STREET DERMATOLOGY, PLLC

The list of medical professionals associated with ELMHURST HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ELMHURST HOSPITAL CENTER.