ST CHARLES HOSPITAL Ratings and Reviews

About ST CHARLES HOSPITAL

ST CHARLES HOSPITAL is a Acute Care Hospitals. It is in PORT JEFFERSON, NY. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 330246. It DOES NOT provide emergency services. There are 476 medical professionals and 122 doctor groups affiliated with the hospital. On average at ST CHARLES HOSPITAL, emergency patients were charged $23,897. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to ST CHARLES HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST CHARLES HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	72 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST CHARLES HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST CHARLES HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST CHARLES HOSPITAL: Not Available

Detailed table for spending and period for patients at ST CHARLES HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$22
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$41
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$63
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$557
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,689
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$15
Carrier (During Index Hospital Admission)	$1,550
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$903
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$61
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,799
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$599
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,828
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$91
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,658
Total (Complete Episode)	$23,897

Infection Rates at ST CHARLES HOSPITAL

These measures show how often patients at ST CHARLES HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.26 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,403.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,972.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.34 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.89 / Same
SSI - Colon Surgery: Number of Procedures	63.00 / Same
SSI - Colon Surgery: Predicted Cases	1.58 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	57.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.43 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.02 / Same
MRSA Bacteremia: Upper Confidence Limit	1.85 / Same
MRSA Bacteremia: Patient Days	48,532.00 / Same
MRSA Bacteremia: Predicted Cases	2.67 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.38 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.12 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.52 / Better
Clostridium Difficile (C.Diff): Patient Days	45,298.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	26.67 / Better
Clostridium Difficile (C.Diff): Observed Cases	7.00 / Better
Clostridium Difficile (C.Diff)	0.26 / Better

How ST CHARLES HOSPITAL Compares to Other Similar Facilities

This is how ST CHARLES HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PORT JEFFERSON, NY

Worst Hospitals in PORT JEFFERSON, NY

Percentages of Complications and Deaths at ST CHARLES HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.1%	SAME
Death rate for heart failure patients	12%	SAME
Death rate for pneumonia patients	16%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.73%	SAME
Death rate among surgical inpatients with serious treatable complications	182.11%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.49%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	8.27%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.39%	SAME
Postoperative sepsis rate	5.08%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near ST CHARLES HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST CHARLES HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Massapequa Center Rehabilitation and Nursing	5:
Momentum at South Bay For Rehab and Nursing	5:
Luxor Nursing and Rehabilitation at Sayville	5:
Huntington Hills Ctr For Health and Rehabilitation	5:
Oasis Rehabilitation and Nursing, LLC	5:
Excel at Woodbury For Rehab and Nursing, L L C	5:
St Catherine of Siena Nrsg and Rehab Care Center	5:
St James Rehabilitation and Healthcare Center	5:
Luxor Nursing and Rehabilitation at Mills Pond	5:
Quantum Rehabilitation and Nursing L L C	5:
Surge Rehabilitation and Nursing LLC	5:
Jefferson's Ferry	5:
John T Mather Memorial Hosp T C U	5:
Waveny Care Center	5:
The Springs at Watermark 3030 Park	5:
Milford Health Care Center Inc	5:
Ludlowe Center For Health and Rehabilitation, LLC	5:
Ridge Crest at Meadow Ridge	5:
Parkview Care and Rehabilitation Center, Inc	4:
Our Lady of Consolation Nursing and Rehab Care Ctr	4:
Berkshire Nursing and Rehabilitation Center	4:
Good Samaritan Nursing and Rehabilitation Care Ctr	4:
Daleview Care Center	4:
Sunrise Manor Ctr For Nursing and Rehabilitation	4:
Maria Regina Rehabilitation and Nursing	4:
Westhampton Care Center	4:
The Hamlet Rehabilitation and Healthcare Center At	4:
Carillon Nursing and Rehabilitation Center	4:
Pine Forest Care Center For Rehab and Healthcare	4:
Smithtown Center For Rehabilitation and Nursing Care	4:
St Johnland Nursing Center Inc	4:
Long Island State Veterans Home	4:
Notre Dame Health and Rehabilitation Center	4:
Autumn Lake Healthcare at Norwalk	4:
Wilton Meadows Health Care Center	4:
Civita Care Center at West River	4:
Maefair Health Care Center	4:
Lord Chamberlain Manor	4:
Orange Health Care Center	4:
Bishop Wicke Health and Rehab Ct	4:
East Neck Nursing and Rehabilitation Center	3:
Affinity Skilled Living and Rehabilitation Center	3:
Swan Lake Nursing and Rehabilitation	3:
Bellhaven Center For Rehab and Nursing Care	3:
Central Island Healthcare	3:
Brookhaven Health Care Facility L L C	3:
Ross Center For Nursing and Rehabilitation	3:
Island Nursing and Rehab Center	3:
Gurwin Jewish Nursing and Rehabilitation Center	3:
Brookside Multicare Nursing Center	3:
Acadia Center For Nursing and Rehabilitation	3:
Waters Edge at Port Jefferson For Rehab and Nrsg	3:
Ark Healthcare and Rehabilitation at St. Camillus	3:
Cambridge Health and Rehabilitation Center	3:
Northbridge Health Care Center	3:
Mozaic Senior Life	3:
Lord Chamberlain Nursing and Rehabilitation Center	3:
Whispering Pines Rehabilitation and Nursing Center	3:
Ark Healthcare and Rehabilitation at Branford Hills	3:
Apple Rehab Guilford	3:
Gardner Heights Health Care Center, Inc	3:
White Oaks Rehabilitation and Nursing Center	2:
Apex Rehabilitation and Care Center	2:
Allegria Nursing and Rehab Center of Port Jefferson	2:
Cassena Care at Stamford	2:
Southport Center For Nursing and Rehabilitation LLC	2:
Cold Spring Hills Center For Nursing and Rehab	1:
Medford Multicare Center For Living	1:
Cassena Care at Norwalk	1:
Carolton Chronic and Conv Hospital	1:
Civita Care Center at Milford	1:
Apple Rehab West Haven	1:
St Joseph's Center	1:
West Haven Center For Nursing and Rehabilitation	1:
Autumn Lake Healthcare at Madison	1:
Apple Rehab Laurel Woods	1:
Advanced Center For Nursing and Rehabilitation	1:
New Haven Center For Nursing and Rehabilitation LLC	1:

Medical Groups Affiliated with ST CHARLES HOSPITAL

There are 476 doctors and 122 medical groups that are affiliated with ST CHARLES HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ST CHARLES HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST CHARLES HOSPITAL.