CROUSE HOSPITAL Ratings and Reviews

About CROUSE HOSPITAL

CROUSE HOSPITAL is a Acute Care Hospitals. It is in SYRACUSE, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330203. It does provide emergency services. There are 495 medical professionals and 143 doctor groups affiliated with the hospital. On average at CROUSE HOSPITAL, emergency patients were charged $23,055. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to CROUSE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CROUSE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	36 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	34 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	16 %
Patients who reported that their room and bathroom were "Usually" clean	28 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CROUSE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CROUSE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CROUSE HOSPITAL: Not Available

Detailed table for spending and period for patients at CROUSE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$31
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$73
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$760
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,916
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$31
Carrier (During Index Hospital Admission)	$1,364
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$840
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$61
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,226
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$578
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,737
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$120
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,276
Total (Complete Episode)	$23,055

Infection Rates at CROUSE HOSPITAL

These measures show how often patients at CROUSE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.25 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	16,816.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	17.75 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	9.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.51 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.22 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.89 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	18,096.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.47 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.48 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.97 / Same
SSI - Colon Surgery: Number of Procedures	292.00 / Same
SSI - Colon Surgery: Predicted Cases	7.70 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	1.04 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.32 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.42 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	455.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	4.00 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.15 / Same
MRSA Bacteremia: Upper Confidence Limit	1.13 / Same
MRSA Bacteremia: Patient Days	113,343.00 / Same
MRSA Bacteremia: Predicted Cases	8.53 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.47 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.20 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.53 / Better
Clostridium Difficile (C.Diff): Patient Days	87,175.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	50.36 / Better
Clostridium Difficile (C.Diff): Observed Cases	17.00 / Better
Clostridium Difficile (C.Diff)	0.34 / Better

How CROUSE HOSPITAL Compares to Other Similar Facilities

This is how CROUSE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SYRACUSE, NY

Worst Hospitals in SYRACUSE, NY

Percentages of Complications and Deaths at CROUSE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	11.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.6%	SAME
Death rate for heart failure patients	11.9%	SAME
Death rate for pneumonia patients	20%	SAME
Death rate for stroke patients	11.5%	Better
Pressure ulcer rate	1.12%	SAME
Death rate among surgical inpatients with serious treatable complications	241.81%	Worse
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.54%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.71%	SAME
Postoperative respiratory failure rate	11.4%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.21%	SAME
Postoperative sepsis rate	6.71%	SAME
Postoperative wound dehiscence rate	1.62%	SAME
Abdominopelvic accidental puncture or laceration rate	1.26%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.3%	Worse

Skilled Nursing Facilities Near CROUSE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CROUSE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Finger Lakes Center For Living	5:
Upstate University Hosp at Community General T C U	5:
Nottingham R H C F	5:
Seneca Hill Manor Inc	5:
Iroquois Nursing Home Inc	4:
Syracuse Home Association	4:
Elderwood at Liverpool	3:
Northwoods Rehab and Nursing Center at Moravia	2:
The Commons On St Anthony, A S N F and Short T R C	2:
St Camillus Residential Health Care Facility	2:
The Cottages at Garden Grove, A Skilled Nrsg Comm	2:
Auburn Rehabilitation and Nursing Center	1:
Van Duyn Center For Rehabilitation and Nursing	1:
Loretto Health and Rehabilitation Center	1:
Central Park Rehabilitation and Nursing Center	1:
Jewish Home of Central New York	1:
The Grand Rehabilitation and Nrsg at Chittenango	1:
Onondaga Center For Rehabilitation and Nursing	1:
Oneida Health Rehabilitation and Extended Care	1:
Sunnyside Care Center	1:
Bishop Rehabilitation and Nursing Center	No Data

Medical Groups Affiliated with CROUSE HOSPITAL

There are 495 doctors and 143 medical groups that are affiliated with CROUSE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with CROUSE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with CROUSE HOSPITAL.