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UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  750 EAST ADAMS STREET, SYRACUSE, NY 13210
  • Phone:  (315) 473-4240
  • Type:  Acute Care Hospitals
  • Ownership:  Government - State
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER

UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER is a Acute Care Hospitals. It is in SYRACUSE, NY. Its type of ownership is Government - State. The facility's Medicare ID is 330241. It does provide emergency services. There are 1,106 medical professionals and 217 doctor groups affiliated with the hospital. On average at UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER, emergency patients were charged $26,628. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 27 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 11 %
Patients who reported that YES, they did discuss whether they would need help after discharge 89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER: Not Available

Detailed table for spending and period for patients at UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $57
Outpatient (1 to 3 days Prior to Index Hospital Admission) $208
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $814
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,641
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $24
Carrier (During Index Hospital Admission) $1,570
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $757
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $67
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,162
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,236
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,586
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $137
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,319
Total (Complete Episode) $26,628

Infection Rates at UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER

These measures show how often patients at UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.41 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 40,269.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 44.77 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 27.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.60 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 28,950.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 48.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 47.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.98 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.65 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.16 / Same
SSI - Colon Surgery: Number of Procedures 341.00 / Same
SSI - Colon Surgery: Predicted Cases 8.86 / Same
SSI - Colon Surgery: Observed Cases 11.00 / Same
SSI - Colon Surgery 1.24 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 92.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.58 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 1.02 / Worse
MRSA Bacteremia: Upper Confidence Limit 2.32 / Worse
MRSA Bacteremia: Patient Days 166,021.00 / Worse
MRSA Bacteremia: Predicted Cases 14.63 / Worse
MRSA Bacteremia: Observed Cases 23.00 / Worse
MRSA Bacteremia 1.57 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 164,123.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 73.62 / Better
Clostridium Difficile (C.Diff): Observed Cases 34.00 / Better
Clostridium Difficile (C.Diff) 0.46 / Better

How UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER Compares to Other Similar Facilities

This is how UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SYRACUSE, NY

Worst Hospitals in SYRACUSE, NY

Percentages of Complications and Deaths at UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.7% SAME
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients 2.9% SAME
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 13.1% SAME
Death rate for pneumonia patients 14.5% Better
Death rate for stroke patients 15.6% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications 186.88% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.11% SAME
Postoperative hemorrhage or hematoma rate 2.81% SAME
Postoperative acute kidney injury requiring dialysis rate 1.89% SAME
Postoperative respiratory failure rate 8.67% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.17% SAME
Postoperative sepsis rate 7.83% SAME
Postoperative wound dehiscence rate 1.85% SAME
Abdominopelvic accidental puncture or laceration rate 1.11% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.08% SAME

Skilled Nursing Facilities Near UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Finger Lakes Center For Living 5:
Upstate University Hosp at Community General T C U 5:
Nottingham R H C F 5:
Seneca Hill Manor Inc 5:
Iroquois Nursing Home Inc 4:
Syracuse Home Association 4:
Elderwood at Liverpool 3:
Northwoods Rehab and Nursing Center at Moravia 2:
The Commons On St Anthony, A S N F and Short T R C 2:
St Camillus Residential Health Care Facility 2:
The Cottages at Garden Grove, A Skilled Nrsg Comm 2:
Auburn Rehabilitation and Nursing Center 1:
Van Duyn Center For Rehabilitation and Nursing 1:
Loretto Health and Rehabilitation Center 1:
Central Park Rehabilitation and Nursing Center 1:
Jewish Home of Central New York 1:
The Grand Rehabilitation and Nrsg at Chittenango 1:
Onondaga Center For Rehabilitation and Nursing 1:
Oneida Health Rehabilitation and Extended Care 1:
Sunnyside Care Center 1:
Bishop Rehabilitation and Nursing Center No Data

Medical Groups Affiliated with UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER

There are 1,106 doctors and 217 medical groups that are affiliated with UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY HOSPITAL S U N Y HEALTH SCIENCE CENTER.

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