ST ELIZABETH MEDICAL CENTER Ratings and Reviews

  About ST ELIZABETH MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST ELIZABETH MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	38 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	33 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	63 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	40 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	32 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	47 %
Patients who reported that their room and bathroom were "Always" clean	51 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	20 %
Patients who reported that their room and bathroom were "Usually" clean	29 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	38 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	42 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	50 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	54 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST ELIZABETH MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST ELIZABETH MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST ELIZABETH MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ST ELIZABETH MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$4
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$8
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$160
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$687
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,233
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$15
Carrier (During Index Hospital Admission)	$1,673
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$543
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$34
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,290
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$883
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,232
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$64
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,238
Total (Complete Episode)	$26,087

Infection Rates at ST ELIZABETH MEDICAL CENTER

These measures show how often patients at ST ELIZABETH MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.58 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	6,192.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.18 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,878.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.95 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.90 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.63 / Same
SSI - Colon Surgery: Number of Procedures	90.00 / Same
SSI - Colon Surgery: Predicted Cases	2.70 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	2.23 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	2.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Better
MRSA Bacteremia: Upper Confidence Limit	0.86 / Better
MRSA Bacteremia: Patient Days	44,307.00 / Better
MRSA Bacteremia: Predicted Cases	3.48 / Better
MRSA Bacteremia: Observed Cases	0.00 / Better
MRSA Bacteremia	0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.36 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.11 / Same
Clostridium Difficile (C.Diff): Patient Days	44,307.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	18.33 / Same
Clostridium Difficile (C.Diff): Observed Cases	12.00 / Same
Clostridium Difficile (C.Diff)	0.66 / Same

How ST ELIZABETH MEDICAL CENTER Compares to Other Similar Facilities

This is how ST ELIZABETH MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in UTICA, NY

Worst Hospitals in UTICA, NY

Percentages of Complications and Deaths at ST ELIZABETH MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.4%	SAME
Death rate for CABG surgery patients	2.7%	SAME
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	11.8%	SAME
Death rate for pneumonia patients	19.3%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.68%	SAME
Death rate among surgical inpatients with serious treatable complications	190.58%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.97%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	6.84%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.69%	Worse
Postoperative sepsis rate	5.46%	SAME
Postoperative wound dehiscence rate	2.26%	SAME
Abdominopelvic accidental puncture or laceration rate	2.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.1%	SAME

Skilled Nursing Facilities Near ST ELIZABETH MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST ELIZABETH MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Crouse Community Center Inc	4:
Bethany Gardens Skilled Living Center	4:
Waterville Residential Care Center	3:
Mvhs Rehabilitation and Nursing Center	3:
Trustees of Eastern Star Hall and Home of The N Y S	3:
Alpine Rehabilitation and Nursing Center	2:
Charles T Sitrin Health Care Center Inc	2:
The Pines at Utica Center For Nursing and Rehab	2:
Masonic Care Community of New York	2:
Rome Memorial Hospital, Inc - R H C F	2:
The Grand Rehabilitation and Nursing at Mohawk	1:
Valley Health Services Inc	1:
Foltsbrook Center For Nursing and Rehabilitation	1:
Katherine Luther Residential Hlth Care and Rehab	1:
Presbyterian Home For Central New York Inc	1:
Oneida Health Rehabilitation and Extended Care	1:
Utica Rehabilitation and Nursing Center	1:
The Grand Rehabilitation and Nursing at Utica	1:
Oneida Center For Rehabilitation and Nursing	1:
Colonial Park Rehabilitation and Nursing Center	1:
The Grand Rehabilitation and Nursing at Rome	1:
Betsy Ross Rehabilitation Center, Inc	1:

Medical Groups Affiliated with ST ELIZABETH MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with ST ELIZABETH MEDICAL CENTER.