MVHS, INC Ratings and Reviews

About MVHS, INC

MVHS, INC is a Acute Care Hospitals. It is in UTICA, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330044. It does provide emergency services. There are 536 medical professionals and 119 doctor groups affiliated with the hospital. On average at MVHS, INC, emergency patients were charged $23,364. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to MVHS, INC Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MVHS, INC to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	24 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	34 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	22 %
Patients who reported that YES, they did discuss whether they would need help after discharge	78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	80 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who reported that their room and bathroom were "Always" clean	53 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	21 %
Patients who reported that their room and bathroom were "Usually" clean	26 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	40 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	54 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MVHS, INC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MVHS, INC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MVHS, INC: Not Available

Detailed table for spending and period for patients at MVHS, INC:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$7
Hospice (1 to 3 days Prior to Index Hospital Admission)	$4
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$24
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$169
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$709
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,451
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$9
Carrier (During Index Hospital Admission)	$1,253
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$395
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$79
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,775
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,073
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,913
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$91
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,387
Total (Complete Episode)	$23,364

Infection Rates at MVHS, INC

These measures show how often patients at MVHS, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.18 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.89 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,347.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,246.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.02 / Same
SSI - Colon Surgery: Lower Confidence Limit	1.35 / Worse
SSI - Colon Surgery: Upper Confidence Limit	6.91 / Worse
SSI - Colon Surgery: Number of Procedures	66.00 / Worse
SSI - Colon Surgery: Predicted Cases	1.81 / Worse
SSI - Colon Surgery: Observed Cases	6.00 / Worse
SSI - Colon Surgery	3.32 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	32.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.26 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.12 / Same
MRSA Bacteremia: Upper Confidence Limit	2.35 / Same
MRSA Bacteremia: Patient Days	62,333.00 / Same
MRSA Bacteremia: Predicted Cases	2.81 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.97 / Better
Clostridium Difficile (C.Diff): Patient Days	57,481.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	22.38 / Better
Clostridium Difficile (C.Diff): Observed Cases	13.00 / Better
Clostridium Difficile (C.Diff)	0.58 / Better

How MVHS, INC Compares to Other Similar Facilities

This is how MVHS, INC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in UTICA, NY

Worst Hospitals in UTICA, NY

Percentages of Complications and Deaths at MVHS, INC

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.9%	SAME
Death rate for heart failure patients	12.2%	SAME
Death rate for pneumonia patients	23%	Worse
Death rate for stroke patients	12.2%	SAME
Pressure ulcer rate	1.06%	SAME
Death rate among surgical inpatients with serious treatable complications	195.18%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.94%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	11.16%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.1%	SAME
Postoperative sepsis rate	4.77%	SAME
Postoperative wound dehiscence rate	1.85%	SAME
Abdominopelvic accidental puncture or laceration rate	0.85%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.14%	SAME

Skilled Nursing Facilities Near MVHS, INC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MVHS, INC ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Crouse Community Center Inc	4:
Bethany Gardens Skilled Living Center	4:
Waterville Residential Care Center	3:
Mvhs Rehabilitation and Nursing Center	3:
Trustees of Eastern Star Hall and Home of The N Y S	3:
Alpine Rehabilitation and Nursing Center	2:
Charles T Sitrin Health Care Center Inc	2:
The Pines at Utica Center For Nursing and Rehab	2:
Masonic Care Community of New York	2:
Rome Memorial Hospital, Inc - R H C F	2:
The Grand Rehabilitation and Nursing at Mohawk	1:
Valley Health Services Inc	1:
Foltsbrook Center For Nursing and Rehabilitation	1:
Katherine Luther Residential Hlth Care and Rehab	1:
Presbyterian Home For Central New York Inc	1:
Oneida Health Rehabilitation and Extended Care	1:
Utica Rehabilitation and Nursing Center	1:
The Grand Rehabilitation and Nursing at Utica	1:
Oneida Center For Rehabilitation and Nursing	1:
Colonial Park Rehabilitation and Nursing Center	1:
The Grand Rehabilitation and Nursing at Rome	1:
Betsy Ross Rehabilitation Center, Inc	1:

Medical Groups Affiliated with MVHS, INC

There are 536 doctors and 119 medical groups that are affiliated with MVHS, INC.

Affiliated Doctor Groups

The list of medical professionals associated with MVHS, INC is very long, so we have added another pages. See a list of medical professionals associated with MVHS, INC.