CONTACT INFORMATION REVIEWS & MORE DATA
OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 169 RIVERSIDE DRIVE, BINGHAMTON, NY 13905
- Phone: (607) 798-5111
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating:
- Perc. Patients Recommending: 66%
About OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC
OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC is a Acute Care Hospitals. It is in BINGHAMTON, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330011. It does provide emergency services. There are 444 medical professionals and 104 doctor groups affiliated with the hospital. On average at OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC, emergency patients were charged $21,816. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 8 % |
Patients who reported that their nurses "Usually" communicated well | 21 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 17 % |
Patients who reported that their nurses "Always" listened carefully to them | 67 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 10 % |
Patients who reported that their nurses "Usually" listened carefully to them | 23 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 68 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 23 % |
Patients who reported that their doctors "Always" communicated well | 69 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 11 % |
Patients who reported that their doctors "Usually" communicated well | 20 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 8 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 17 % |
Patients who reported that their doctors "Always" listened carefully to them | 67 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 11 % |
Patients who reported that their doctors "Usually" listened carefully to them | 22 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 65 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 13 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 22 % |
Patients who reported that they "Always" received help as soon as they wanted | 55 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 16 % |
Patients who reported that they "Usually" received help as soon as they wanted | 29 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 51 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 18 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 31 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 16 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 27 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 52 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 26 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 22 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 69 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 14 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 17 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 35 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 38 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 27 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 14 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 86 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 16 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 84 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 45 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 7 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 48 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 51 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 10 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 39 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 46 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 48 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 40 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 5 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 55 % |
Patients who reported that their room and bathroom were "Always" clean | 70 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 11 % |
Patients who reported that their room and bathroom were "Usually" clean | 19 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 50 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 17 % |
Patients who reported that the area around their room was "Usually" quiet at night | 33 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 15 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 23 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 62 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 8 % |
Patients who reported YES, they would definitely recommend the hospital | 66 % |
Patients who reported YES, they would probably recommend the hospital | 26 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC: Not Available
Detailed table for spending and period for patients at OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $11 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $5 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $28 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $10 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $10 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $603 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $10,885 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $15 |
Carrier (During Index Hospital Admission) | $1,305 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $431 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $111 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,253 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $787 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $4,304 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $109 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $950 |
Total (Complete Episode) | $21,816 |
Infection Rates at OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC
These measures show how often patients at OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.76 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 2.85 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 7,501.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.80 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 9.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.55 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.01 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.72 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 8,466.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 6.84 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.15 / Better |
SSI - Colon Surgery: Lower Confidence Limit | 0.35 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 3.76 / Same |
SSI - Colon Surgery: Number of Procedures | 80.00 / Same |
SSI - Colon Surgery: Predicted Cases | 2.17 / Same |
SSI - Colon Surgery: Observed Cases | 3.00 / Same |
SSI - Colon Surgery | 1.38 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 15.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.10 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.18 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.92 / Same |
MRSA Bacteremia: Patient Days | 49,514.00 / Same |
MRSA Bacteremia: Predicted Cases | 4.26 / Same |
MRSA Bacteremia: Observed Cases | 3.00 / Same |
MRSA Bacteremia | 0.70 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 1.12 / Worse |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 2.11 / Worse |
Clostridium Difficile (C.Diff): Patient Days | 48,815.00 / Worse |
Clostridium Difficile (C.Diff): Predicted Cases | 25.07 / Worse |
Clostridium Difficile (C.Diff): Observed Cases | 39.00 / Worse |
Clostridium Difficile (C.Diff) | 1.56 / Worse |
How OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC Compares to Other Similar Facilities
This is how OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in BINGHAMTON, NY
Worst Hospitals in BINGHAMTON, NY
Percentages of Complications and Deaths at OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 2.7% | SAME |
Death rate for heart attack patients | 11.7% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8.9% | SAME |
Death rate for heart failure patients | 15.3% | Worse |
Death rate for pneumonia patients | 17.1% | SAME |
Death rate for stroke patients | 14.5% | SAME |
Pressure ulcer rate | 2.95% | Worse |
Death rate among surgical inpatients with serious treatable complications | 162.74% | SAME |
Iatrogenic pneumothorax rate | 0.21% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | 2.3% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.42% | SAME |
Postoperative respiratory failure rate | 6.92% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.31% | SAME |
Postoperative sepsis rate | 4.3% | SAME |
Postoperative wound dehiscence rate | 2.29% | SAME |
Abdominopelvic accidental puncture or laceration rate | 0.81% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.5% | Worse |
Skilled Nursing Facilities Near OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC
There are 444 doctors and 104 medical groups that are affiliated with OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC.
Affiliated Doctor Groups
- OUR LADY OF LOURDES MEMORIAL HOSPITAL INC
- GUTHRIE MEDICAL GROUP PC
- COGENT MEDICAL CARE PC
- UNITED HEALTH SERVICES HOSPITALS, INC.
- UNITED MEDICAL ASSOCIATES PC
- ASSOCIATED MEDICAL PROFESSIONALS OF NY PLLC
- SOUND PHYSICIANS OF ILLINOIS LLC
- HOSPITAL MEDICINE SERVICES OF FL, LLC
- BASSETT HEALTHCARE
- HOSPITALIST PHYSICIANS OF INDIANA PC
- NEW ALBANY HOSPITALIST GROUP, LLC
- NEURO MEDICAL CARE ASSOCIATES, PLLC
- RIVERSIDE ASSOCIATES IN ANESTHESIA PC
- ENDWELL FAMILY PHYSICIANS LLP
- WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC
- MILLENNIUM MEDICAL IMAGING PC
- DELAWARE VALLEY HOSPITAL INC
- CHENANGO MEMORIAL HOSPITAL INC
- COGENT HEALTHCARE OF GEORGIA PC
- BROOME OBSTETRICS AND GYNECOLOGY PC
- GREAT LAKES PHYSICIAN PRACTICE PC
- KAUAI MEDICAL CLINIC
- ATLANTIC PROFESSIONAL SERVICES OF RHODE ISLAND INCORPORATED
- EXIGENCE MEDICAL OF BINGHAMTON PLLC
- EMERGENCY PHYSICIAN SERVICES OF NEW YORK, P.C.
- COGENT HEALTHCARE OF ARIZONA PC
- B C MEDICAL GROUP PLC
- BANNER HOSPITAL BASED PHYSICIANS ARIZONA LLC
- NORTHWEST HBP MEDICAL SERVICES LLC
- CROUSE HEALTH HOSPITAL INC
- NEUROSCIENCES HEALTHCARE MEDICINE PC
- STEFFIE ENTERPRISES, INC
- THE MILTON S HERSHEY MEDICAL CENTER PHYSICIANS GROUP
- NEW YORK UNIVERSITY
- EMERGENCY PHYSICIANS OF CENTRAL FLORIDA LLP
- PARAGON EMERGENCY SERVICES LLC
- BUFFALO EMERGENCY ASSOCIATES LLP
- SCHWEIGER DERMATOLOGY PLLC
- FAMILY COUNSELING SERVICES OF CORTLAND COUNTY INC
- BARNES-KASSON COUNTY HOSPITAL
- SOUTHERN TIER MEDICAL CARE - NY PC
- MIKRAM JAFRI MD PC
- B-K HEALTH CENTER, INC
- CRITICAL CARE TELEMEDICINE PLLC
- GLENS FALLS HOSPITAL INC
- ADIRONDACK MEDICAL CENTER
- WATAUGA MEDICAL CENTER INC
- UPSTATE COMMUNITY MEDICAL, PC
- UPSTATE UROLOGY, INC.
- CORNERSTONE FAMILY HEALTHCARE
- CAYUGA MEDICAL CENTER AT ITHACA
- ROCHESTER GENERAL HOSPITAL
- MVHS INC
- SALEM RADIOLOGY LLP
- RUTLAND HOSPITAL INC
- PEYMAN YOUNESI MD PLLC
- ROME MEMORIAL HOSPITAL, INC.
- BROOME ONCOLOGY LLC
- BROOME GASTROENTEROLOGY ASSOC, PC.
- TWIN TIER PATHOLOGY ASSOCIATES, PC
- SARATOGA HOSPITAL
- NEWARK WAYNE COMMUNITY HOSPITAL
- STEWARD MEDICAL GROUP INC
- ALEGENT CREIGHTON CLINIC
- LAPORTA AND ASSOCIATES,PC
- ST JOSEPHS MEDICAL PC
- SHORE HOSPITALISTS ASSOCIATES PA
- SKYPIATRIST PSYCHIATRY PLLC
- PROGRESSIVE MRI LLC
- SOUTHERN TIER PULMONARY AND CRITICAL CARE MEDICINE LLC
- COLLABORATIVE ANESTHESIA PARTNERS
- ARNOT MEDICAL SERVICES PLLC
- ARNOT OGDEN MEDICAL CENTER
- MIDHUDSON EMERGENCY PHYSICIAN SERVICES PLLC
- KINGSTON EMERGENCY MEDICAL ASSOCIATES PLLC
- ST JAMES HOSPITAL
- HIGHLAND HOSPITAL OF ROCHESTER
- THE MEMORIAL HOSPITAL OF WILLIAM F AND GERTRUDE F JONES INC
- SOUTHERN TIER SURGICAL PLLC
- PRISMA HEALTH MEDICAL GROUP-MIDLANDS
- PECORA OPHTHALMOLOGY PRACTICE PLLC
- PUBLIC HEALTH TRUST OF MIAMI DADE COUNTY FLORIDA
- EMERGENCY MEDICINE SERVICES OF FL LLC
- MEDICAL ASSOCIATES OF WEST FL
- ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI
- PARK AVENUE ASSOCIATES IN RADIOLOGY PC
- UNC PHYSICIANS NETWORK
- UNIVERSITY OF ROCHESTER
- FAMILY HEALTH NETWORK OF CENTRAL NEW YORK, INC.
- COLUMBIA MEMORIAL HOSPITAL
- CENTRAL SUFFOLK HOSPITAL
- CARILION MEDICAL CENTER
- HAZLETON ANESTHESIA SERVICES PC
- INPATIENT CONSULTANTS OF FLORIDA, INC
- MERCED HOSPITALIST MEDICAL GROUP INC
- JEFFERSON PHYSICIAN SERVICES, PLLC
- HALIFAX HEALTHCARE SYSTEMS INC
- FLORIDA RADIOLOGY IMAGING AT LAKE MARY LLC
- PREMIER PAIN PROFESSIONALS PC
- PROSPECT CHARTERCARE PHYSICIANS LLC
- LEHIGH VALLEY PHYSICIAN GROUP
- IRMC BHS MULTISPECIALTY PHYSICIAN GROUP INC
- NES MEDICAL SERVICES OF NEW ENGLAND INC
- GASTROINTESTINAL GROUP
The list of medical professionals associated with OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC is very long, so we have added another pages. See a list of medical professionals associated with OUR LADY OF LOURDES MEMORIAL HOSPITAL, INC.
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