MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER Ratings and Reviews

About MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER

MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER is a Acute Care Hospitals. It is in LEWISTON, NY. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 330188. It does provide emergency services. There are 192 medical professionals and 58 doctor groups affiliated with the hospital. On average at MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER, emergency patients were charged $21,261. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	31 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	55 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER: Not Available

Detailed table for spending and period for patients at MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$57
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$226
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$591
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,186
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$30
Carrier (During Index Hospital Admission)	$1,123
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$955
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$125
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,318
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$819
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,552
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$149
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,110
Total (Complete Episode)	$21,261

Infection Rates at MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER

These measures show how often patients at MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,202.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,516.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.76 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	31.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.85 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	11.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.10 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.50 / Same
MRSA Bacteremia: Patient Days	35,175.00 / Same
MRSA Bacteremia: Predicted Cases	2.00 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.00 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Patient Days	34,715.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	14.00 / Better
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Better
Clostridium Difficile (C.Diff)	0.07 / Better

How MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER Compares to Other Similar Facilities

This is how MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LEWISTON, NY

Worst Hospitals in LEWISTON, NY

Percentages of Complications and Deaths at MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.7%	SAME
Death rate for heart failure patients	13.3%	SAME
Death rate for pneumonia patients	19.1%	SAME
Death rate for stroke patients	12.4%	SAME
Pressure ulcer rate	0.77%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.44%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.81%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.69%	SAME
Postoperative sepsis rate	5.05%	SAME
Postoperative wound dehiscence rate	1.96%	SAME
Abdominopelvic accidental puncture or laceration rate	1.02%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Mercy Hospital Skilled Nursing Facility	5:
Garden Gate Health Care Facility	5:
Elderwood at Lancaster	5:
Harris Hill Nursing Facility, L L C	5:
Brothers of Mercy Nursing and Rehabilitation Center	5:
Mcauley Residence	5:
Beechwood Homes	5:
Elderwood at Grand Island	5:
Elderwood at Wheatfield	5:
Lockport Rehab and Health Care Center	5:
Elderwood at Lockport	5:
Seneca Health Care Center	4:
Terrace View Long Term Care Facility	4:
St Catherine Laboure Health Care Center	4:
Canterbury Woods	4:
Degraff Memorial Hospital-Skilled Nursing Facility	4:
North Gate Health Care Facility	4:
Safire Rehabilitation of Southtown, L L C	3:
Buffalo Center For Rehabilitation and Nursing	3:
Schofield Residence	3:
Elderwood at Williamsville	3:
Our Lady of Peace Nursing Care Residence	3:
Absolut Ctr For Nursing and Rehab Gasport L L C	3:
Elderwood at Cheektowaga	2:
Greenfield Health and Rehab Center	2:
Highpointe On Michigan Health Care Facility	2:
The Grand Rehabilitation and Nursing at Delaware Par	2:
Rosa Coplon Jewish Home and Infirmary	2:
Niagara Rehabilitation and Nursing Center	2:
Newfane Rehab and Health Care Center	2:
Ellicott Center For Rehabilitation and Nursing	1:
Humboldt House Rehabilitation and Nursing Center	1:
Williamsville Suburban, L L C	1:
Comprehensive Rehab and Nursing Ctr at Williamsville	1:
Elderwood at Amherst	1:
Safire Rehabilitation of Northtowns, L L C	1:
Schoellkopf Health Center	1:

Medical Groups Affiliated with MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER

There are 192 doctors and 58 medical groups that are affiliated with MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER is very long, so we have added another pages. See a list of medical professionals associated with MOUNT ST. MARY'S HOSPITAL & HEALTH CENTER.