ERIE COUNTY MEDICAL CENTER Ratings and Reviews

About ERIE COUNTY MEDICAL CENTER

ERIE COUNTY MEDICAL CENTER is a Acute Care Hospitals. It is in BUFFALO, NY. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 330219. It does provide emergency services. There are 292 medical professionals and 55 doctor groups affiliated with the hospital. On average at ERIE COUNTY MEDICAL CENTER, emergency patients were charged $26,984. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

Quick Links to ERIE COUNTY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ERIE COUNTY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	23 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	24 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	43 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ERIE COUNTY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ERIE COUNTY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ERIE COUNTY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ERIE COUNTY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$4
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$47
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$152
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$772
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,767
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$31
Carrier (During Index Hospital Admission)	$1,739
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$595
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$66
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,842
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$904
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,628
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$164
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,251
Total (Complete Episode)	$26,984

Infection Rates at ERIE COUNTY MEDICAL CENTER

These measures show how often patients at ERIE COUNTY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.39 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.17 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	16,292.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	18.60 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.82 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	16,418.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	26.43 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	13.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.49 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.51 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.91 / Same
SSI - Colon Surgery: Number of Procedures	70.00 / Same
SSI - Colon Surgery: Predicted Cases	2.47 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	1.62 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.28 / Same
MRSA Bacteremia: Upper Confidence Limit	1.43 / Same
MRSA Bacteremia: Patient Days	96,692.00 / Same
MRSA Bacteremia: Predicted Cases	8.75 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	0.69 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.61 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.06 / Same
Clostridium Difficile (C.Diff): Patient Days	96,692.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	61.45 / Same
Clostridium Difficile (C.Diff): Observed Cases	50.00 / Same
Clostridium Difficile (C.Diff)	0.81 / Same

How ERIE COUNTY MEDICAL CENTER Compares to Other Similar Facilities

This is how ERIE COUNTY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BUFFALO, NY

Worst Hospitals in BUFFALO, NY

Percentages of Complications and Deaths at ERIE COUNTY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	8.6%	SAME
Death rate for pneumonia patients	19%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	3.32%	Worse
Death rate among surgical inpatients with serious treatable complications	200.33%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.09%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	16.14%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	5.47%	SAME
Postoperative sepsis rate	4%	SAME
Postoperative wound dehiscence rate	1.77%	SAME
Abdominopelvic accidental puncture or laceration rate	1.23%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.97%	Worse

Skilled Nursing Facilities Near ERIE COUNTY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ERIE COUNTY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Eden Rehabilitation Nursing Center	5:
Father Baker Manor	5:
Autumn View Health Care Facility L L C	5:
Fox Run at Orchard Park	5:
Mercy Hospital Skilled Nursing Facility	5:
Garden Gate Health Care Facility	5:
Elderwood at Lancaster	5:
Harris Hill Nursing Facility, L L C	5:
Brothers of Mercy Nursing and Rehabilitation Center	5:
Mcauley Residence	5:
Beechwood Homes	5:
Elderwood at Grand Island	5:
Elderwood at Wheatfield	5:
Lockport Rehab and Health Care Center	5:
Elderwood at Lockport	5:
Medina Memorial Hospital S N F	5:
Elderwood at Hamburg	4:
Seneca Health Care Center	4:
Terrace View Long Term Care Facility	4:
St Catherine Laboure Health Care Center	4:
Canterbury Woods	4:
Degraff Memorial Hospital-Skilled Nursing Facility	4:
North Gate Health Care Facility	4:
Orchard Rehabilitation and Nursing Center	4:
Absolut Ctr For Nursing and Rehab Aurora Park L L C	3:
Safire Rehabilitation of Southtown, L L C	3:
Buffalo Center For Rehabilitation and Nursing	3:
Schofield Residence	3:
Elderwood at Williamsville	3:
Our Lady of Peace Nursing Care Residence	3:
Absolut Ctr For Nursing and Rehab Gasport L L C	3:
Elderwood at Cheektowaga	2:
Greenfield Health and Rehab Center	2:
Highpointe On Michigan Health Care Facility	2:
The Grand Rehabilitation and Nursing at Delaware Par	2:
Rosa Coplon Jewish Home and Infirmary	2:
Niagara Rehabilitation and Nursing Center	2:
Newfane Rehab and Health Care Center	2:
Ellicott Center For Rehabilitation and Nursing	1:
Humboldt House Rehabilitation and Nursing Center	1:
Williamsville Suburban, L L C	1:
Comprehensive Rehab and Nursing Ctr at Williamsville	1:
Elderwood at Amherst	1:
Safire Rehabilitation of Northtowns, L L C	1:
Schoellkopf Health Center	1:

Medical Groups Affiliated with ERIE COUNTY MEDICAL CENTER

There are 292 doctors and 55 medical groups that are affiliated with ERIE COUNTY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with ERIE COUNTY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ERIE COUNTY MEDICAL CENTER.