CONTACT INFORMATION REVIEWS & MORE DATA
WESTFIELD MEMORIAL HOSPITAL, INC Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 189 EAST MAIN STREET, WESTFIELD, NY 14787
- Phone: (716) 326-4921
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating: Not Available
- Perc. Patients Recommending: 69%
About WESTFIELD MEMORIAL HOSPITAL, INC
WESTFIELD MEMORIAL HOSPITAL, INC is a Acute Care Hospitals. It is in WESTFIELD, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330166. It does provide emergency services. There are 74 medical professionals and 30 doctor groups affiliated with the hospital. On average at WESTFIELD MEMORIAL HOSPITAL, INC, emergency patients were charged $19,381. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.
Quick Links to WESTFIELD MEMORIAL HOSPITAL, INC Data & Analysis
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTFIELD MEMORIAL HOSPITAL, INC to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 85 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 2 % |
| Patients who reported that their nurses "Usually" communicated well | 13 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Always" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Usually" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Always" communicated well | 80 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 4 % |
| Patients who reported that their doctors "Usually" communicated well | 16 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Always" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Usually" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Not Available % |
| Patients who reported that they "Always" received help as soon as they wanted | 84 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 3 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 13 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 65 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 8 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 27 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Not Available % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Not Available % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Not Available % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Not Available % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Not Available % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Not Available % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 14 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 86 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Not Available % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Not Available % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Not Available % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Not Available % |
| Patients who "Agree" they understood their care when they left the hospital | 46 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 9 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 45 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Agree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who reported that their room and bathroom were "Always" clean | 76 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 6 % |
| Patients who reported that their room and bathroom were "Usually" clean | 18 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 63 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 8 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 29 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 4 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 14 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 82 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 5 % |
| Patients who reported YES, they would definitely recommend the hospital | 69 % |
| Patients who reported YES, they would probably recommend the hospital | 26 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
Cost of WESTFIELD MEMORIAL HOSPITAL, INC, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTFIELD MEMORIAL HOSPITAL, INC provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for WESTFIELD MEMORIAL HOSPITAL, INC: Not Available
Detailed table for spending and period for patients at WESTFIELD MEMORIAL HOSPITAL, INC:
| Type | Amount |
|---|---|
| Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Outpatient (1 to 3 days Prior to Index Hospital Admission) | $1 |
| Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $2 |
| Carrier (1 to 3 days Prior to Index Hospital Admission) | $352 |
| Home Health Agency (During Index Hospital Admission) | $0 |
| Hospice (During Index Hospital Admission) | $0 |
| Inpatient (During Index Hospital Admission) | $6,738 |
| Outpatient (During Index Hospital Admission) | $0 |
| Skilled Nursing Facility (During Index Hospital Admission) | $0 |
| Durable Medical Equipment (During Index Hospital Admission) | $6 |
| Carrier (During Index Hospital Admission) | $403 |
| Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $513 |
| Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $0 |
| Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,686 |
| Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $660 |
| Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $6,898 |
| Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $123 |
| Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,000 |
| Total (Complete Episode) | $19,381 |
Infection Rates at WESTFIELD MEMORIAL HOSPITAL, INC
These measures show how often patients at WESTFIELD MEMORIAL HOSPITAL, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection: Number of Device Days | 17.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.01 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 109.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.05 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
| SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Number of Procedures | Not Available / Not Available |
| SSI - Colon Surgery: Predicted Cases | Not Available / Not Available |
| SSI - Colon Surgery: Observed Cases | Not Available / Not Available |
| SSI - Colon Surgery | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Patient Days | 1,037.00 / Not Available |
| MRSA Bacteremia: Predicted Cases | 0.02 / Not Available |
| MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
| MRSA Bacteremia | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Patient Days | 1,037.00 / Not Available |
| Clostridium Difficile (C.Diff): Predicted Cases | 0.25 / Not Available |
| Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Not Available |
| Clostridium Difficile (C.Diff) | Not Available / Not Available |
How WESTFIELD MEMORIAL HOSPITAL, INC Compares to Other Similar Facilities
This is how WESTFIELD MEMORIAL HOSPITAL, INC compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in WESTFIELD, NY
Worst Hospitals in WESTFIELD, NY
Percentages of Complications and Deaths at WESTFIELD MEMORIAL HOSPITAL, INC
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
| Death rate for heart attack patients | NA | Not Enough Data |
| Death rate for CABG surgery patients | NA | Not Enough Data |
| Death rate for COPD patients | NA | Not Enough Data |
| Death rate for heart failure patients | NA | Not Enough Data |
| Death rate for pneumonia patients | 16.1% | SAME |
| Death rate for stroke patients | NA | Not Enough Data |
| Pressure ulcer rate | 0.58% | SAME |
| Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
| Iatrogenic pneumothorax rate | 0.25% | SAME |
| In-hospital fall with hip fracture rate | 0.09% | SAME |
| Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
| Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
| Postoperative respiratory failure rate | NA | Not Enough Data |
| Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
| Postoperative sepsis rate | NA | Not Enough Data |
| Postoperative wound dehiscence rate | NA | Not Enough Data |
| Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
| CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near WESTFIELD MEMORIAL HOSPITAL, INC
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTFIELD MEMORIAL HOSPITAL, INC ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with WESTFIELD MEMORIAL HOSPITAL, INC
There are 74 doctors and 30 medical groups that are affiliated with WESTFIELD MEMORIAL HOSPITAL, INC.
Affiliated Doctor Groups
- ALLEGHENY CLINIC RADIOLOGY
- CHAUTAUQUA MEDICAL PRACTICE PC
- GREAT LAKES PHYSICIAN PRACTICE PC
- FAMILY HEALTH MEDICAL SERVICES PLLC
- ST VINCENT MEDICAL EDUCATION AND RESEARCH INSTITUTE INC
- PREMIER ANESTHESIA OF NEW YORK, P.C.
- MRS PHYSICAL THERAPY
- KEYSTONE REHABILITATION SYSTEMS INC
- SAINT VINCENT CONSULTANTS IN CARDIOVASCULAR DISEASES
- WESTFIELD FAMILY PHYSICIANS PC
- AHN OBSERVATION GROUP, LLC
- COMMUNITY MEDICAL ASSOCIATES INC
- REGIONAL HEALTH SERVICES INC
- APOGEE MEDICAL GROUP OF PENNSYLVANIA PC
- COMMUNITY HEALTH NET
- UNIVERSITY EMERGENCY SPECIALISTS LLC
- ALLEGHENY CLINIC
- AHN EMERGENCY GROUP OF ERIE COUNTY LTD
- THE CHAUTAUQUA CENTER, INC
- UNIVERSITY RADIOLOGY ASSOCIATES, LLP
- ELLIS HOSPITAL
- ST. PETER'S HEALTH PARTNERS MEDICAL ASSOCIATES, P.C.
- EAR NOSE AND THROAT SPECIALISTS OF NORTHWESTERN PENNSYLVANIA
- GREAT LAKES PHYSICIAN PC
- ALLEGHENY CLINIC MEDICAL ONCOLOGY
- RWJBH EMERGENCY MEDICINE ASSOCIATES, LLC
- SHORE HOSPITALISTS ASSOCIATES PA
- ST LUKE'S PHYSICIAN GROUP INC
- BROOKS-TLC HOSPITAL SYSTEM, INC.
- LAKE ERIE MEDICAL SERVICES PC
The list of medical professionals associated with WESTFIELD MEMORIAL HOSPITAL, INC is very long, so we have added another pages. See a list of medical professionals associated with WESTFIELD MEMORIAL HOSPITAL, INC.
Healthcare Search Options
Make informed decisions about your healthcare optionsOur site is designed to help you find the information you need quickly and easily, no matter what type of healthcare provider you're looking for. We provide a wealth of statistics and data that can help you make informed decisions about your healthcare options.
Purchase a Marketing or Other Report from our Database
We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.
- Facility Name
- Owner Name
- Mailing Address
- Contact Information
- Phone Numbers
- Website Addresses
- File Formats: .xls, .csv, .txt
- APIs
Reports updated monthly.
