CONTACT INFORMATION REVIEWS & MORE DATA

PENN HIGHLANDS DUBOIS Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  100 HOSPITAL AVENUE, DUBOIS, PA 15801
  • Phone:  (814) 371-2200
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   52%

  About PENN HIGHLANDS DUBOIS

PENN HIGHLANDS DUBOIS is a Acute Care Hospitals. It is in DUBOIS, PA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 390086. It DOES NOT provide emergency services. There are 529 medical professionals and 252 doctor groups affiliated with the hospital. On average at PENN HIGHLANDS DUBOIS, emergency patients were charged $23,074. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENN HIGHLANDS DUBOIS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 52 %
Patients who reported YES, they would probably recommend the hospital 39 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PENN HIGHLANDS DUBOIS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENN HIGHLANDS DUBOIS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENN HIGHLANDS DUBOIS: Not Available

Detailed table for spending and period for patients at PENN HIGHLANDS DUBOIS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $41
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $227
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $733
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,946
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $42
Carrier (During Index Hospital Admission) $1,197
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,125
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $113
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,272
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,154
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,061
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $104
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,017
Total (Complete Episode) $23,074

Infection Rates at PENN HIGHLANDS DUBOIS

These measures show how often patients at PENN HIGHLANDS DUBOIS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.83 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,687.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.28 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,810.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 7.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.15 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.88 / Same
SSI - Colon Surgery: Number of Procedures 132.00 / Same
SSI - Colon Surgery: Predicted Cases 3.53 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.57 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 4.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.28 / Same
MRSA Bacteremia: Upper Confidence Limit 3.01 / Same
MRSA Bacteremia: Patient Days 42,463.00 / Same
MRSA Bacteremia: Predicted Cases 2.71 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 1.11 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.25 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.04 / Same
Clostridium Difficile (C.Diff): Patient Days 39,497.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 14.67 / Same
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Same
Clostridium Difficile (C.Diff) 0.55 / Same

How PENN HIGHLANDS DUBOIS Compares to Other Similar Facilities

This is how PENN HIGHLANDS DUBOIS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DUBOIS, PA

Worst Hospitals in DUBOIS, PA

Percentages of Complications and Deaths at PENN HIGHLANDS DUBOIS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 15% SAME
Death rate for CABG surgery patients 4.1% SAME
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 14.2% SAME
Death rate for pneumonia patients 18.1% SAME
Death rate for stroke patients 19.7% Worse
Pressure ulcer rate 0.58% SAME
Death rate among surgical inpatients with serious treatable complications 188.9% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.24% SAME
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 9.5% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.84% SAME
Postoperative sepsis rate 6.22% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 1.4% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near PENN HIGHLANDS DUBOIS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENN HIGHLANDS DUBOIS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Guardian Healthcare Highland View 5:
Pinecrest Manor 5:
Christ The King Manor 4:
Dr Arthur Clifton Mckinley Ctr 3:
Embassy of Hillsdale Park 2:
Dubois Nursing Home 2:
Penn Highlands Jefferson Manor 2:
Mulberry Healthcare and Rehabilitation Cent 1:
Ridgeview Healthcare and Rehabilitation Center 1:
Mountain Laurel Healthcare and Rehabilitation Ctr 1:
Elk Haven Nursing Home 1:
Snyder Memorial Health Care Ce 1:

Medical Groups Affiliated with PENN HIGHLANDS DUBOIS

There are 529 doctors and 252 medical groups that are affiliated with PENN HIGHLANDS DUBOIS.

Affiliated Doctor Groups


The list of medical professionals associated with PENN HIGHLANDS DUBOIS is very long, so we have added another pages. See a list of medical professionals associated with PENN HIGHLANDS DUBOIS.

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