UPMC HORIZON Ratings and Reviews

About UPMC HORIZON

UPMC HORIZON is a Acute Care Hospitals. It is in GREENVILLE, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390178. It does provide emergency services. There are 396 medical professionals and 85 doctor groups affiliated with the hospital. On average at UPMC HORIZON, emergency patients were charged $19,696. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to UPMC HORIZON Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC HORIZON to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	10 %
Patients who reported that YES, they did discuss whether they would need help after discharge	90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UPMC HORIZON, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC HORIZON provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC HORIZON: Not Available

Detailed table for spending and period for patients at UPMC HORIZON:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$29
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$37
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$638
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,346
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$767
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$988
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$93
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,504
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$748
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,344
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$63
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,096
Total (Complete Episode)	$19,696

Infection Rates at UPMC HORIZON

These measures show how often patients at UPMC HORIZON contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	855.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.64 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,166.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.65 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	8.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.22 / Not Available
SSI - Colon Surgery: Observed Cases	2.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	9.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.07 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	14,556.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.44 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.46 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.78 / Same
Clostridium Difficile (C.Diff): Patient Days	12,546.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	3.98 / Same
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Same
Clostridium Difficile (C.Diff)	1.26 / Same

How UPMC HORIZON Compares to Other Similar Facilities

This is how UPMC HORIZON compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GREENVILLE, PA

Worst Hospitals in GREENVILLE, PA

Percentages of Complications and Deaths at UPMC HORIZON

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10%	SAME
Death rate for pneumonia patients	14.6%	SAME
Death rate for stroke patients	15.1%	SAME
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	8.4%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.18%	SAME
Postoperative sepsis rate	5.18%	SAME
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.96%	SAME

Skilled Nursing Facilities Near UPMC HORIZON

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC HORIZON ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Jameson Nursing and Rehab Center	5:
Maplecrest Nursing and Hta	5:
Austinwoods Rehab Health Care	5:
Austintown Healthcare Center	5:
Shenango Presbyterian Seniorcare	5:
Heritage Manor Jewish Hm For	5:
Orchard Manor	5:
Quality Life Services - Grove City	5:
Saint John Xxiii Home	5:
Avalon Springs Place	5:
Meadowbrook Manor	5:
Ohio Living Lake Vista	5:
Cortland Center	5:
Saint Paul Homes	5:
Andover Village Retirement Community	5:
Meadville Medical Ctr Tcu	5:
Wesbury United Methodist Commu	5:
Briarfield at Ashley Circle	4:
Autumn Hills Care Center	4:
Addison Healthcare Center	4:
Quality Life Services - Mercer	4:
Gillette Nursing Home	4:
Shepherd of The Valley Howland	4:
The Grove at Greenville	4:
The Grove at New Wilmington	3:
Windsor Health Care Center	3:
Liberty Health Care Center Inc	3:
Grove Manor	3:
Shepherd of The Valley Liberty	3:
Warren Nursing and Rehab	3:
Windsor House at Champion	3:
Embassy of Park Avenue	3:
Jefferson Healthcare Center	3:
Rolling Fields, Inc	3:
Danridges Burgundi Manor	2:
Omni Manor Nursing Home	2:
Aventura at Humility House	2:
Vista Center at The Ridge	2:
White Oak Manor	2:
Washington Square Healthcare Center	2:
Concord Care Center of Cortland	2:
Eagle Pointe Skilled Nursing and Rehab	2:
Crawford Care Center	2:
Oasis Center For Rehabilitation and Healing	1:
Canfield Healthcare Center	1:
Briarfield Manor	1:
Park Vista Nursing and Rehab By Mcare Health	1:
Transitions Healthcare Autumn Grove Care Center	1:
O'brien Memorial Health Care C	1:
Clepper Manor	1:
Hermitage Nursing and Rehabilitation	1:
Community Skilled Health Care	1:

Medical Groups Affiliated with UPMC HORIZON

There are 396 doctors and 85 medical groups that are affiliated with UPMC HORIZON.

Affiliated Doctor Groups

The list of medical professionals associated with UPMC HORIZON is very long, so we have added another pages. See a list of medical professionals associated with UPMC HORIZON.