CONTACT INFORMATION REVIEWS & MORE DATA

UPMC HAMOT Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  201 STATE STREET, ERIE, PA 16550
  • Phone:  (814) 877-6000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   72%

  About UPMC HAMOT

UPMC HAMOT is a Acute Care Hospitals. It is in ERIE, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390063. It does provide emergency services. There are 595 medical professionals and 115 doctor groups affiliated with the hospital. On average at UPMC HAMOT, emergency patients were charged $27,518. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC HAMOT to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UPMC HAMOT, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC HAMOT provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC HAMOT: Not Available

Detailed table for spending and period for patients at UPMC HAMOT:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $37
Outpatient (1 to 3 days Prior to Index Hospital Admission) $276
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $814
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,080
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $1,753
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $805
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $88
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,648
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $860
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,791
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $120
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,185
Total (Complete Episode) $27,518

Infection Rates at UPMC HAMOT

These measures show how often patients at UPMC HAMOT contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.36 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.26 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 13,172.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 14.17 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.80 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 15,228.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 22.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.45 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.35 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.79 / Same
SSI - Colon Surgery: Number of Procedures 248.00 / Same
SSI - Colon Surgery: Predicted Cases 6.97 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 0.86 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.76 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 130.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.09 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.51 / Same
MRSA Bacteremia: Upper Confidence Limit 1.92 / Same
MRSA Bacteremia: Patient Days 112,282.00 / Same
MRSA Bacteremia: Predicted Cases 8.60 / Same
MRSA Bacteremia: Observed Cases 9.00 / Same
MRSA Bacteremia 1.05 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.38 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.72 / Better
Clostridium Difficile (C.Diff): Patient Days 103,686.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 73.30 / Better
Clostridium Difficile (C.Diff): Observed Cases 39.00 / Better
Clostridium Difficile (C.Diff) 0.53 / Better

How UPMC HAMOT Compares to Other Similar Facilities

This is how UPMC HAMOT compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ERIE, PA

Worst Hospitals in ERIE, PA

Percentages of Complications and Deaths at UPMC HAMOT

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 14.5% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 11% SAME
Death rate for heart failure patients 13.4% SAME
Death rate for pneumonia patients 17.3% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.52% SAME
Death rate among surgical inpatients with serious treatable complications 199.47% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.66% SAME
Postoperative acute kidney injury requiring dialysis rate 1.23% SAME
Postoperative respiratory failure rate 12.16% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.19% SAME
Postoperative sepsis rate 5.35% SAME
Postoperative wound dehiscence rate 2.29% SAME
Abdominopelvic accidental puncture or laceration rate 0.95% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.06% SAME

Skilled Nursing Facilities Near UPMC HAMOT

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC HAMOT ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Manchester Commons of Presbyterian Seniorcare 5:
Saint Mary's at Asbury Ridge 5:
Lecom at Elmwood Gardens, LLC 5:
Corry Manor 4:
Walnut Creek Healthcare and Rehabilitation Center 4:
Sarah Reed Senior Living 4:
Lecom at Village Square, LLC 4:
Pennsylvania Soldiers and Sailors Home 4:
The Ball Pavilion 4:
Pleasant Ridge Manor East/west 3:
Forestview 3:
Fairview Manor 3:
Millcreek Manor 3:
Lecom at Presque Isle, Inc 3:
Nightingale Nursing and Rehab Center 3:
Twinbrook Healthcare and Rehabilitation Center 3:
Edinboro Manor 1:
Greenfield Healthcare and Rehabilitation Center 1:

Medical Groups Affiliated with UPMC HAMOT

There are 595 doctors and 115 medical groups that are affiliated with UPMC HAMOT.

Affiliated Doctor Groups


The list of medical professionals associated with UPMC HAMOT is very long, so we have added another pages. See a list of medical professionals associated with UPMC HAMOT.

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