PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER Ratings and Reviews

About PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER

PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER is a Acute Care Hospitals. It is in CAMP HILL, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390004. It does provide emergency services. There are 735 medical professionals and 123 doctor groups affiliated with the hospital. On average at PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER, emergency patients were charged $28,004. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Quick Links to PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	61 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	27 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	41 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$27
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$13
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$62
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$17
Carrier (1 to 3 days Prior to Index Hospital Admission)	$738
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,812
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,486
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,001
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$224
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,736
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$737
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,346
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$88
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,683
Total (Complete Episode)	$28,004

Infection Rates at PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER

These measures show how often patients at PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.46 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.34 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,744.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.99 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,967.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.21 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.37 / Better
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	26.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.61 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.28 / Same
MRSA Bacteremia: Upper Confidence Limit	2.99 / Same
MRSA Bacteremia: Patient Days	46,237.00 / Same
MRSA Bacteremia: Predicted Cases	2.73 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.10 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.83 / Better
Clostridium Difficile (C.Diff): Patient Days	46,237.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	21.52 / Better
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Better
Clostridium Difficile (C.Diff)	0.47 / Better

How PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER Compares to Other Similar Facilities

This is how PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CAMP HILL, PA

Worst Hospitals in CAMP HILL, PA

Percentages of Complications and Deaths at PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.8%	SAME
Death rate for CABG surgery patients	4.2%	SAME
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	11%	SAME
Death rate for pneumonia patients	14.3%	Better
Death rate for stroke patients	15.5%	SAME
Pressure ulcer rate	0.36%	SAME
Death rate among surgical inpatients with serious treatable complications	179.52%	SAME
Iatrogenic pneumothorax rate	0.31%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.36%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.24%	SAME
Postoperative respiratory failure rate	9.63%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.24%	SAME
Postoperative sepsis rate	5.84%	SAME
Postoperative wound dehiscence rate	2.39%	SAME
Abdominopelvic accidental puncture or laceration rate	1.52%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Misericordia Nursing and Rehabilitation Center	5:
Margaret E. Moul Home	5:
Spiritrust Lutheran The Village at Sprenkle Drive	5:
Masonic Village at Elizabethtown	5:
Messiah Lifeways at Messiah Village	5:
Chapel Pointe at Carlisle	5:
Sarah A Todd Memorial Home	5:
Bethany Village Retirement Center	5:
Homeland Center	5:
Lebanon Valley Brethren Home	5:
Lebanon Valley Home The	5:
Normandie Ridge	4:
Cumberland Crossings Retirement Community	4:
Courtyard Gardens Nursing and Rehab Ctr	4:
Mt Hope Nazarene Retirement Community	4:
Camp Hill Skilled Nursing and Rehabilitation Ctr	4:
Stonebridge Health and Rehabilitation Center	4:
Rest Haven-York	3:
Thornwald Home	3:
Church of God Home, Inc	3:
Vibra Rehabilitation Center	3:
Premier at Perry Village For Nursing and Rehab, Ll	3:
Inners Creek Skilled Nursing and Rehabilitation Ce	2:
York North Skilled Nursing and Rehabilitation Ctr	2:
Susquehanna Health and Wellness Center	2:
Emerald Nursing and Rehabilitation	2:
Oak Hill Center For Rehabilitation and Nursing	2:
Spring Creek Rehabilitation and Nursing Center	2:
The Gardens at Camp Hill	2:
Kadima Rehabilitation and Nursing at Campbelltown	2:
Capitol Rehabilitation and Healthcare Center	2:
Transitions Healthcare Allens Cove	2:
York South Skilled Nursing and Rehabilitation Ctr	1:
Yorkview Nursing and Rehabilitation	1:
Kingston Court Skilled Nursing and Rehabilitation	1:
Pleasant Acres Rehabilitation and Nursing Center	1:
Elizabethtown Nursing and Rehabilitation	1:
Carlisle Skilled Nursing and Rehabilitation Center	1:
Forest Park Nursing and Rehabilitation	1:
Claremont Nursing and Rehabilitation Center	1:
Fox Subacute at Mechanicsburg	1:
The Gardens at West Shore	1:
River's Bend Health and Rehab Center	1:
Kadima Rehabilitation and Nursing at Palmyra	1:
Amoroso Healthcare and Rehabilitation Woodridge	1:
Northern Dauphin Nursing and Rehabilitation Center	1:
BROOKLINE NURSING AND REHAB	3:

Medical Groups Affiliated with PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER

There are 735 doctors and 123 medical groups that are affiliated with PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER.