UPMC CARLISLE Ratings and Reviews

About UPMC CARLISLE

UPMC CARLISLE is a Acute Care Hospitals. It is in CARLISLE, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390058. It does provide emergency services. There are 611 medical professionals and 108 doctor groups affiliated with the hospital. On average at UPMC CARLISLE, emergency patients were charged $25,482. This is higher than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to UPMC CARLISLE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC CARLISLE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	25 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	72 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	36 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UPMC CARLISLE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC CARLISLE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC CARLISLE: Not Available

Detailed table for spending and period for patients at UPMC CARLISLE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$16
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$14
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$34
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$31
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$23
Carrier (1 to 3 days Prior to Index Hospital Admission)	$724
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,564
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,158
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$766
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$174
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,536
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,028
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,729
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$140
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,533
Total (Complete Episode)	$25,482

Infection Rates at UPMC CARLISLE

These measures show how often patients at UPMC CARLISLE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.50 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,904.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,521.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.83 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	30.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.80 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	22.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.18 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	22,396.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.82 / Not Available
MRSA Bacteremia: Observed Cases	2.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.06 / Same
Clostridium Difficile (C.Diff): Patient Days	20,549.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	10.46 / Same
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Same
Clostridium Difficile (C.Diff)	0.48 / Same

How UPMC CARLISLE Compares to Other Similar Facilities

This is how UPMC CARLISLE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CARLISLE, PA

Worst Hospitals in CARLISLE, PA

Percentages of Complications and Deaths at UPMC CARLISLE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	14.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.7%	SAME
Death rate for heart failure patients	12.5%	SAME
Death rate for pneumonia patients	15.6%	SAME
Death rate for stroke patients	13.5%	SAME
Pressure ulcer rate	0.5%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.31%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.32%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.64%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.63%	SAME
Postoperative sepsis rate	4.91%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	1.3%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.94%	SAME

Skilled Nursing Facilities Near UPMC CARLISLE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC CARLISLE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
South Mountain Restoration Cen	5:
Spiritrust Lutheran The Village at Gettysburg	5:
Menno Haven Rehabilitation Center	5:
Margaret E. Moul Home	5:
Spiritrust Lutheran The Village at Sprenkle Drive	5:
Messiah Lifeways at Messiah Village	5:
Chapel Pointe at Carlisle	5:
Sarah A Todd Memorial Home	5:
Bethany Village Retirement Center	5:
Homeland Center	5:
The Cross Keys Village-Brethren Home Community	4:
Brookview Health Care Center	4:
Normandie Ridge	4:
Swaim Health Center	4:
Cumberland Crossings Retirement Community	4:
Courtyard Gardens Nursing and Rehab Ctr	4:
Camp Hill Skilled Nursing and Rehabilitation Ctr	4:
Stonebridge Health and Rehabilitation Center	4:
Gettysburg Center	3:
Transitions Healthcare Gettysburg	3:
Paramount Nursing and Rehab at Fayetteville, LLC	3:
Spiritrust Lutheran The Village at Luther Ridge	3:
Chambers Pointe Health Care Center	3:
Shippensburg Rehabilitation and Health Care Center	3:
Thornwald Home	3:
Church of God Home, Inc	3:
Vibra Rehabilitation Center	3:
Premier at Perry Village For Nursing and Rehab, Ll	3:
Transitions Healthcare Shook Home	2:
York North Skilled Nursing and Rehabilitation Ctr	2:
Spring Creek Rehabilitation and Nursing Center	2:
The Gardens at Camp Hill	2:
Capitol Rehabilitation and Healthcare Center	2:
Transitions Healthcare Allens Cove	2:
The Gardens at Gettysburg	1:
Chambersburg Skilled Nursing and Rehabilitation Ce	1:
Laurel Lakes Rehabilitation and Wellness Center	1:
Carlisle Skilled Nursing and Rehabilitation Center	1:
Forest Park Nursing and Rehabilitation	1:
Claremont Nursing and Rehabilitation Center	1:
Fox Subacute at Mechanicsburg	1:
The Gardens at West Shore	1:
River's Bend Health and Rehab Center	1:
Amoroso Healthcare and Rehabilitation Woodridge	1:

Medical Groups Affiliated with UPMC CARLISLE

There are 611 doctors and 108 medical groups that are affiliated with UPMC CARLISLE.

Affiliated Doctor Groups

The list of medical professionals associated with UPMC CARLISLE is very long, so we have added another pages. See a list of medical professionals associated with UPMC CARLISLE.