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WELLSPAN YORK HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1001 SOUTH GEORGE STREET, YORK, PA 17403
  • Phone:  (717) 851-4495
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   66%

  About WELLSPAN YORK HOSPITAL

WELLSPAN YORK HOSPITAL is a Acute Care Hospitals. It is in YORK, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390046. It does provide emergency services. There are 1,462 medical professionals and 205 doctor groups affiliated with the hospital. On average at WELLSPAN YORK HOSPITAL, emergency patients were charged $28,149. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Quick Links to WELLSPAN YORK HOSPITAL Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WELLSPAN YORK HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 39 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 45 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of WELLSPAN YORK HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WELLSPAN YORK HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WELLSPAN YORK HOSPITAL: Not Available

Detailed table for spending and period for patients at WELLSPAN YORK HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $53
Outpatient (1 to 3 days Prior to Index Hospital Admission) $156
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $703
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,697
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $31
Carrier (During Index Hospital Admission) $1,809
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $900
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,890
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $865
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,218
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $125
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,502
Total (Complete Episode) $28,149

Infection Rates at WELLSPAN YORK HOSPITAL

These measures show how often patients at WELLSPAN YORK HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.20 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.81 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 16,655.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 18.77 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 8.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.43 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,970.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 22.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 18.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.39 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.75 / Same
SSI - Colon Surgery: Number of Procedures 292.00 / Same
SSI - Colon Surgery: Predicted Cases 7.92 / Same
SSI - Colon Surgery: Observed Cases 7.00 / Same
SSI - Colon Surgery 0.88 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.34 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.65 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 246.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.24 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.34 / Same
MRSA Bacteremia: Lower Confidence Limit 0.38 / Same
MRSA Bacteremia: Upper Confidence Limit 1.32 / Same
MRSA Bacteremia: Patient Days 168,588.00 / Same
MRSA Bacteremia: Predicted Cases 13.48 / Same
MRSA Bacteremia: Observed Cases 10.00 / Same
MRSA Bacteremia 0.74 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.51 / Better
Clostridium Difficile (C.Diff): Patient Days 154,751.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 75.96 / Better
Clostridium Difficile (C.Diff): Observed Cases 27.00 / Better
Clostridium Difficile (C.Diff) 0.36 / Better

How WELLSPAN YORK HOSPITAL Compares to Other Similar Facilities

This is how WELLSPAN YORK HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in YORK, PA

Worst Hospitals in YORK, PA

Percentages of Complications and Deaths at WELLSPAN YORK HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.5% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 9% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 16.4% SAME
Death rate for stroke patients 14.6% SAME
Pressure ulcer rate 0.8% SAME
Death rate among surgical inpatients with serious treatable complications 169.94% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.62% SAME
Postoperative acute kidney injury requiring dialysis rate 1.59% SAME
Postoperative respiratory failure rate 8.87% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.65% SAME
Postoperative sepsis rate 5.32% SAME
Postoperative wound dehiscence rate 1.45% SAME
Abdominopelvic accidental puncture or laceration rate 1.02% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.09% SAME

Skilled Nursing Facilities Near WELLSPAN YORK HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WELLSPAN YORK HOSPITAL ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with WELLSPAN YORK HOSPITAL

There are 1,462 doctors and 205 medical groups that are affiliated with WELLSPAN YORK HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with WELLSPAN YORK HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WELLSPAN YORK HOSPITAL.

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