PENN STATE HEALTH LANCASTER MEDICAL CENTER Ratings and Reviews

About PENN STATE HEALTH LANCASTER MEDICAL CENTER

PENN STATE HEALTH LANCASTER MEDICAL CENTER is a Acute Care Hospitals. It is in LANCASTER, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390339. It does provide emergency services. There are 290 medical professionals and 48 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at PENN STATE HEALTH LANCASTER MEDICAL CENTER.

Quick Links to PENN STATE HEALTH LANCASTER MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENN STATE HEALTH LANCASTER MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their nurses "Usually" communicated well	Not Available %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Always" listened carefully to them	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their nurses "Usually" listened carefully to them	Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Always" communicated well	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their doctors "Usually" communicated well	Not Available %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Always" listened carefully to them	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their doctors "Usually" listened carefully to them	Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand	Not Available %
Patients who reported that they "Always" received help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help as soon as they wanted	Not Available %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Usually" explained about medicines before giving it to them	Not Available %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home	Not Available %
Patients who reported that YES, they were given information about what to do during their recovery at home	Not Available %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge	Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who "Agree" they understood their care when they left the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	Not Available %
Patients who "Strongly Agree" they understood their care when they left the hospital	Not Available %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who reported that their room and bathroom were "Always" clean	Not Available %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	Not Available %
Patients who reported that their room and bathroom were "Usually" clean	Not Available %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	Not Available %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	Not Available %
Patients who reported that the area around their room was "Usually" quiet at night	Not Available %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	Not Available %
Patients who reported YES, they would definitely recommend the hospital	Not Available %
Patients who reported YES, they would probably recommend the hospital	Not Available %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PENN STATE HEALTH LANCASTER MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENN STATE HEALTH LANCASTER MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENN STATE HEALTH LANCASTER MEDICAL CENTER: Not Available

We do not have detailed cost analysis for PENN STATE HEALTH LANCASTER MEDICAL CENTER.

Infection Rates at PENN STATE HEALTH LANCASTER MEDICAL CENTER

These measures show how often patients at PENN STATE HEALTH LANCASTER MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.89 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,519.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.04 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,168.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.37 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	30.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.72 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	6.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.05 / Same
MRSA Bacteremia: Upper Confidence Limit	4.93 / Same
MRSA Bacteremia: Patient Days	21,134.00 / Same
MRSA Bacteremia: Predicted Cases	1.00 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	1.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.80 / Better
Clostridium Difficile (C.Diff): Patient Days	21,134.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	10.25 / Better
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Better
Clostridium Difficile (C.Diff)	0.29 / Better

How PENN STATE HEALTH LANCASTER MEDICAL CENTER Compares to Other Similar Facilities

This is how PENN STATE HEALTH LANCASTER MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LANCASTER, PA

Worst Hospitals in LANCASTER, PA

Percentages of Complications and Deaths at PENN STATE HEALTH LANCASTER MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near PENN STATE HEALTH LANCASTER MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENN STATE HEALTH LANCASTER MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oxford Health Center	5:
Quarryville Presbyterian Retirement Community	5:
Misericordia Nursing and Rehabilitation Center	5:
Margaret E. Moul Home	5:
Lakeside at Willow Valley	5:
Spiritrust Lutheran The Village at Sprenkle Drive	5:
Glen at Willow Valley	5:
St Anne's Retirement Community	5:
Homestead Village, Inc	5:
Calvary Fellowship Homes Inc	5:
Trillium Place	5:
Garden Spot Village	5:
Rehabilitation Center at Brethren Village LLC	5:
Landis Homes	5:
Fairmount Homes	5:
Masonic Village at Elizabethtown	5:
Moravian Manor	5:
Maple Farm	5:
Ephrata Manor	5:
Pleasant View Communities	5:
United Zion Retirement Communi	5:
Cornwall Manor	5:
Lebanon Valley Brethren Home	5:
Highlands at Wyomissing	5:
Lebanon Valley Home The	5:
Spruce Manor Nursing and Rehabilitation Center	5:
Transitional Sub-Acute Unit	5:
Stoneridge Poplar Run	5:
Normandie Ridge	4:
Hamilton Arms Center	4:
Brethren Village	4:
Luther Acres Manor	4:
Courtyard Gardens Nursing and Rehab Ctr	4:
Mt Hope Nazarene Retirement Community	4:
Wyomissing Health and Rehabilitation Center	4:
Spang Crest Manor	4:
Phoebe Berks	4:
Stoneridge Towne Centre	4:
Rest Haven-York	3:
Mifflin Center	3:
Lebanon Skilled Nursing and Rehabilitation Center	3:
Sinking Spring Skilled Nursing and Rehabilitation	3:
West Reading Skilled Nursing and Rehabilitation Ce	3:
Berks County Home- Berks Heim	3:
Inners Creek Skilled Nursing and Rehabilitation Ce	2:
York North Skilled Nursing and Rehabilitation Ctr	2:
Abbeyville Skilled Nursing and Rehabilitation Cent	2:
Susquehanna Health and Wellness Center	2:
Rose City Nursing and Rehab at Lancaster	2:
Neffsville Nursing and Rehabilitation	2:
Emerald Nursing and Rehabilitation	2:
Kadima Rehabilitation and Nursing at Lititz	2:
Zerbe Sisters Nursing Center	2:
Oak Hill Center For Rehabilitation and Nursing	2:
The Gardens at Stevens	2:
Spring Creek Rehabilitation and Nursing Center	2:
Kadima Rehabilitation and Nursing at Campbelltown	2:
Capitol Rehabilitation and Healthcare Center	2:
Cedar Haven Healthcare Center	2:
York South Skilled Nursing and Rehabilitation Ctr	1:
Yorkview Nursing and Rehabilitation	1:
Newport Meadows Health and Rehabilitation Center	1:
Kingston Court Skilled Nursing and Rehabilitation	1:
Pleasant Acres Rehabilitation and Nursing Center	1:
Lancaster Nursing and Rehabilitation Center	1:
Elizabethtown Nursing and Rehabilitation	1:
River's Bend Health and Rehab Center	1:
Kadima Rehabilitation and Nursing at Palmyra	1:

Medical Groups Affiliated with PENN STATE HEALTH LANCASTER MEDICAL CENTER

There are 290 doctors and 48 medical groups that are affiliated with PENN STATE HEALTH LANCASTER MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PENN STATE HEALTH LANCASTER MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENN STATE HEALTH LANCASTER MEDICAL CENTER.