UPMC WILLIAMSPORT Ratings and Reviews

About UPMC WILLIAMSPORT

UPMC WILLIAMSPORT is a Acute Care Hospitals. It is in WILLIAMSPORT, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390045. It does provide emergency services. There are 554 medical professionals and 115 doctor groups affiliated with the hospital. On average at UPMC WILLIAMSPORT, emergency patients were charged $26,546. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Quick Links to UPMC WILLIAMSPORT Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC WILLIAMSPORT to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	38 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UPMC WILLIAMSPORT, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC WILLIAMSPORT provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC WILLIAMSPORT: Not Available

Detailed table for spending and period for patients at UPMC WILLIAMSPORT:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$26
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$313
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$21
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$757
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,536
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$30
Carrier (During Index Hospital Admission)	$1,582
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$582
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$122
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,819
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,278
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,184
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$105
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,170
Total (Complete Episode)	$26,546

Infection Rates at UPMC WILLIAMSPORT

These measures show how often patients at UPMC WILLIAMSPORT contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.18 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.34 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,627.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.23 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.50 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,554.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.29 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.23 / Same
SSI - Colon Surgery: Number of Procedures	155.00 / Same
SSI - Colon Surgery: Predicted Cases	4.32 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.93 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	82.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.69 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.25 / Same
MRSA Bacteremia: Upper Confidence Limit	1.90 / Same
MRSA Bacteremia: Patient Days	63,590.00 / Same
MRSA Bacteremia: Predicted Cases	5.07 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.79 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.37 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.89 / Better
Clostridium Difficile (C.Diff): Patient Days	62,839.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	34.10 / Better
Clostridium Difficile (C.Diff): Observed Cases	20.00 / Better
Clostridium Difficile (C.Diff)	0.59 / Better

How UPMC WILLIAMSPORT Compares to Other Similar Facilities

This is how UPMC WILLIAMSPORT compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WILLIAMSPORT, PA

Worst Hospitals in WILLIAMSPORT, PA

Percentages of Complications and Deaths at UPMC WILLIAMSPORT

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	14.4%	SAME
Death rate for CABG surgery patients	3.5%	SAME
Death rate for COPD patients	10.7%	SAME
Death rate for heart failure patients	11.8%	SAME
Death rate for pneumonia patients	19.4%	SAME
Death rate for stroke patients	12.5%	SAME
Pressure ulcer rate	1.3%	Worse
Death rate among surgical inpatients with serious treatable complications	199.55%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.94%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	10.48%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.97%	SAME
Postoperative sepsis rate	3.5%	SAME
Postoperative wound dehiscence rate	1.8%	SAME
Abdominopelvic accidental puncture or laceration rate	1.07%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.17%	SAME

Skilled Nursing Facilities Near UPMC WILLIAMSPORT

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC WILLIAMSPORT ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Darway Healthcare and Rehabilitation Center	5:
Haven Place	4:
Muncy Place	4:
Valley View Rehab and Nursing Center	4:
Nottingham Village	3:
The Williamsport Home	3:
Rolling Hills Healthcare and Rehabilitation Center	2:
Riverwoods	2:
Buffalo Valley Lutheran Villag	2:
Grandview Nursing and Rehabilitation	2:
Emmanuel Center For Nursing	2:
Milton Rehabilitation and Nursing Center	2:
Lock Haven Rehabilitation and Senior Living	2:
Jersey Shore Skilled Nursing and Rehabilitation Ce	2:
Rose View Nursing and Rehabilitation Center	2:
Watsontown Rehabilitation and Nursing Center	1:
Wecare at Sycamore Rehabilitation and Nursing Cent	1:
Williamsport North Rehabilitation and Nursing Cent	1:
Williamsport South Rehabilitation and Nursing Cent	1:

Medical Groups Affiliated with UPMC WILLIAMSPORT

There are 554 doctors and 115 medical groups that are affiliated with UPMC WILLIAMSPORT.

Affiliated Doctor Groups

The list of medical professionals associated with UPMC WILLIAMSPORT is very long, so we have added another pages. See a list of medical professionals associated with UPMC WILLIAMSPORT.