LEHIGH VALLEY HOSPITAL Ratings and Reviews

About LEHIGH VALLEY HOSPITAL

LEHIGH VALLEY HOSPITAL is a Acute Care Hospitals. It is in ALLENTOWN, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390133. It does provide emergency services. There are 2,243 medical professionals and 259 doctor groups affiliated with the hospital. On average at LEHIGH VALLEY HOSPITAL, emergency patients were charged $24,590. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to LEHIGH VALLEY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LEHIGH VALLEY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of LEHIGH VALLEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LEHIGH VALLEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LEHIGH VALLEY HOSPITAL: Not Available

Detailed table for spending and period for patients at LEHIGH VALLEY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$142
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$791
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,843
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,539
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$875
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$182
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,041
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$958
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,704
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$129
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,291
Total (Complete Episode)	$24,590

Infection Rates at LEHIGH VALLEY HOSPITAL

These measures show how often patients at LEHIGH VALLEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.71 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.35 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	32,961.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	38.29 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	38.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	38,583.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	61.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	52.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.85 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.46 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.31 / Same
SSI - Colon Surgery: Number of Procedures	629.00 / Same
SSI - Colon Surgery: Predicted Cases	17.49 / Same
SSI - Colon Surgery: Observed Cases	14.00 / Same
SSI - Colon Surgery	0.80 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.80 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	302.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.74 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.37 / Same
MRSA Bacteremia: Lower Confidence Limit	0.28 / Better
MRSA Bacteremia: Upper Confidence Limit	0.97 / Better
MRSA Bacteremia: Patient Days	295,159.00 / Better
MRSA Bacteremia: Predicted Cases	18.31 / Better
MRSA Bacteremia: Observed Cases	10.00 / Better
MRSA Bacteremia	0.55 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.29 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.50 / Better
Clostridium Difficile (C.Diff): Patient Days	274,045.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	132.03 / Better
Clostridium Difficile (C.Diff): Observed Cases	51.00 / Better
Clostridium Difficile (C.Diff)	0.39 / Better

How LEHIGH VALLEY HOSPITAL Compares to Other Similar Facilities

This is how LEHIGH VALLEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ALLENTOWN, PA

Worst Hospitals in ALLENTOWN, PA

Percentages of Complications and Deaths at LEHIGH VALLEY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.6%	SAME
Death rate for heart attack patients	13.4%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	10.7%	SAME
Death rate for pneumonia patients	13.5%	Better
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	1.48%	Worse
Death rate among surgical inpatients with serious treatable complications	170.02%	SAME
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	1.24%	Better
Postoperative acute kidney injury requiring dialysis rate	1.76%	SAME
Postoperative respiratory failure rate	6.46%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.05%	SAME
Postoperative sepsis rate	4.22%	SAME
Postoperative wound dehiscence rate	2.75%	SAME
Abdominopelvic accidental puncture or laceration rate	0.49%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near LEHIGH VALLEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LEHIGH VALLEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Meadowood	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Christ's Home Retirement Community	5:
Masonic Village at Warminster	5:
Sanatoga Center	5:
St Mary Center For Rehabilitation and Healthcare	5:
Elm Terrace Gardens	5:
Dock Terrace	5:
Neshaminy Manor Home	5:
Peter Becker Community	5:
Complete Care at Berkshire LLC	5:
Frederick Living - Cedarwood	5:
Souderton Mennonite Homes	5:
Highlands at Wyomissing	5:
Wesley Enhanced Living - Doylestown	5:
Buckingham Valley Rehabilitation and Nursingcenter	5:
Lutheran Community at Telford	5:
Spruce Manor Nursing and Rehabilitation Center	5:
The Community at Rockhill	5:
Transitional Sub-Acute Unit	5:
Pennsburg Manor	5:
Belle Terrace	5:
Phoebe Richland Hcc	5:
Mosser Nursing Home	5:
Complete Care at Lehigh LLC	5:
Cedar Crest Post Acute	5:
Lehigh Valley Hospital Tsu	5:
Phoebe Allentown Health Care Center	5:
St Luke's Hospital Sacred Heart Campus Tcf	5:
Holy Family Manor	5:
Moravian Village of Bethlehem	5:
Riverton Rehabilitation and Healthcare Center	5:
Fellowship Manor	5:
Good Shepherd Home-Bethlehem	5:
Advanced Health Care of Hanover	5:
Northampton Post Acute	5:
Country Meadows Nursing Center of Bethlehem	5:
Complete Care at Phillipsburg, LLC	5:
New Eastwood Healthcare and Rehabilitation Center	5:
Moravian Hall Square Health and Wellness Center	5:
St Luke's Rehabilitation and Nursing Center	5:
Mahoning Valley Nursing and Re	5:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Fairlane Gardens Nursing and Rehab at Reading	4:
Liberty Pointe Rehabilitation and Healthcare Ctr	4:
Pine Run Health Center	4:
Wyomissing Health and Rehabilitation Center	4:
Quakertown Center	4:
Lifequest Nursing Center	4:
The Lutheran Home at Topton	4:
Cedarbrook Senior Care and Rehabilitation	4:
Good Shepherd Home Raker Center	4:
Luther Crest Nursing Facility	4:
Bethlehem North Skilled Nursing and Rehabilitation	4:
Kirkland Village	4:
The Gardens at Easton	4:
Slate Belt Health and Rehabilitation Center	4:
Clover Rest Home	4:
Gwynedd Healthcare and Rehabilitation Center	3:
Manatawny Center For Rehabilitation and Nursing	3:
Pottstown Skilled Nursing and Rehabilitation Cente	3:
Mifflin Center	3:
West Reading Skilled Nursing and Rehabilitation Ce	3:
Laureldale Skilled Nursing and Rehabilitation Cent	3:
Berks County Home- Berks Heim	3:
Willow Brook Rehabilitation and Healthcare Center	3:
Weston Rehabilitation and Nursing Center	3:
Jewel Healthcare and Rehabilitation Center	3:
Bethlehem South Skilled Nursing and Rehabilitation	3:
The Gardens For Memory Care at Easton	3:
Northampton County-Gracedale	3:
Horsham Center For Jewish Life	2:
Montgomeryville Skilled Nursing and Rehabilitati	2:
Harborview Rehabilitation Care Center at Doylestow	2:
Valley Manor Rehabilitation and Healthcare Center	2:
Lopatcong Center	2:
The Summit at Blue Mountain Nursing and Rehab Ctr	2:
Brookmont Healthcare and Rehabilitation Center	2:
Harborview Rehabilitation and Care Center at Lansd	1:
Easton Skilled Nursing and Rehabilitation Center	1:
Complete Care at Brakeley Park, LLC	1:
Greenwood Center For Nursing and Rehab	1:

Medical Groups Affiliated with LEHIGH VALLEY HOSPITAL

There are 2,243 doctors and 259 medical groups that are affiliated with LEHIGH VALLEY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with LEHIGH VALLEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LEHIGH VALLEY HOSPITAL.