PENN PRESBYTERIAN MEDICAL CENTER Ratings and Reviews

About PENN PRESBYTERIAN MEDICAL CENTER

PENN PRESBYTERIAN MEDICAL CENTER is a Acute Care Hospitals. It is in PHILADELPHIA, PA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 390223. It does provide emergency services. There are 1,601 medical professionals and 108 doctor groups affiliated with the hospital. On average at PENN PRESBYTERIAN MEDICAL CENTER, emergency patients were charged $28,656. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Quick Links to PENN PRESBYTERIAN MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENN PRESBYTERIAN MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	13 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	80 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	15 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	58 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PENN PRESBYTERIAN MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENN PRESBYTERIAN MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENN PRESBYTERIAN MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PENN PRESBYTERIAN MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$54
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$333
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$485
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,733
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,931
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,133
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$91
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,069
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$886
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,408
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$179
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,284
Total (Complete Episode)	$28,656

Infection Rates at PENN PRESBYTERIAN MEDICAL CENTER

These measures show how often patients at PENN PRESBYTERIAN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.51 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	18,270.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	20.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,380.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	23.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	22.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.93 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.78 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.92 / Same
SSI - Colon Surgery: Number of Procedures	183.00 / Same
SSI - Colon Surgery: Predicted Cases	5.66 / Same
SSI - Colon Surgery: Observed Cases	9.00 / Same
SSI - Colon Surgery	1.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	95.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.76 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.11 / Better
MRSA Bacteremia: Upper Confidence Limit	0.83 / Better
MRSA Bacteremia: Patient Days	106,694.00 / Better
MRSA Bacteremia: Predicted Cases	11.61 / Better
MRSA Bacteremia: Observed Cases	4.00 / Better
MRSA Bacteremia	0.34 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.72 / Better
Clostridium Difficile (C.Diff): Patient Days	106,694.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	50.29 / Better
Clostridium Difficile (C.Diff): Observed Cases	25.00 / Better
Clostridium Difficile (C.Diff)	0.50 / Better

How PENN PRESBYTERIAN MEDICAL CENTER Compares to Other Similar Facilities

This is how PENN PRESBYTERIAN MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at PENN PRESBYTERIAN MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.9%	SAME
Death rate for heart attack patients	12%	SAME
Death rate for CABG surgery patients	1.9%	SAME
Death rate for COPD patients	6.4%	SAME
Death rate for heart failure patients	7.8%	Better
Death rate for pneumonia patients	12.4%	Better
Death rate for stroke patients	11.4%	SAME
Pressure ulcer rate	0.55%	SAME
Death rate among surgical inpatients with serious treatable complications	149.99%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.47%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.49%	SAME
Postoperative respiratory failure rate	4.62%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	3.1%	SAME
Postoperative sepsis rate	5.94%	SAME
Postoperative wound dehiscence rate	2.05%	SAME
Abdominopelvic accidental puncture or laceration rate	0.68%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.86%	SAME

Skilled Nursing Facilities Near PENN PRESBYTERIAN MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENN PRESBYTERIAN MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
United Methodist Communities at Pitman	5:
Barclay Friends	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Laurel Brook Rehabilitation and Healthcare Center	5:
Masonic Village at Lafayette Hill	5:
Delaware Valley Veteran's Home	5:
Medford Leas	5:
Pennswood Village	5:
Meadowood	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Souderton Mennonite Homes	5:
Willowbrooke Court-Granite	5:
Frederick Living - Cedarwood	5:
Greenwood House Home For The Jewish Aged	5:
Neshaminy Manor Home	5:
Hcc at White Horse Village	5:
Peter Becker Community	5:
St Joseph's Manor	5:
Lions Gate	5:
Masonic Village at Burlington	5:
Simpson House Inc	5:
Crosslands	5:
Willowbrooke Court at Cokesbury Village	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Shady Lane Gloucester Co Home	5:
Little Flower Manor	5:
Centennial Healthcare and Rehabilitation Center	5:
Willowbrooke Court-Southampton	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Stonegates	5:
Beaumont at Bryn Mawr	5:
Dock Terrace	5:
Holy Family Home	5:
United Methodist Communities at Collingswood	5:
Pickering Manor Home	5:
Willowcrest	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Waverly Heights	5:
The Health Center at The Hill at Whitemarsh	5:
Sanatoga Center	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Masonic Village at Warminster	5:
William Hood Dunwoody Care Ctr	5:
St Mary Center For Rehabilitation and Healthcare	5:
Presbyterian Ctr For Cont Care	5:
Edgehill Nursing and Rehab Cen	5:
Careone at Moorestown	5:
Southeastern Pennsylvania Veteran's Center	5:
Willowbrooke Court-Spring Hous	5:
Chandler Hall Health Services	5:
Willowbrooke Court at Country House	5:
Transitional Care Unit at Nazareth Hospital	5:
Fair Acres Geriatric Center	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Cadia Rehabilitation Silverside	5:
Saint Joseph Villa	5:
The Lafayette-Redeemer	5:
Christ's Home Retirement Community	5:
Elm Terrace Gardens	5:
Willowbrooke Court Skilled Care at Evergreens	5:
Artman Lutheran Home	5:
Liberty Pointe Rehabilitation and Healthcare Ctr	4:
St Francis Center For Rehabilitation and Healthcare	4:
Wayne Center	4:
Fox Subacute at South Philadelphia	4:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Rehab at Shannondell	4:
Dresher Hill Health and Rehabilitation Center	4:
Suburban Woods Health and Reha	4:
Preferred Care at Mercer	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Huntingdon Skilled Nursing and Rehabilitation Cent	4:
Complete Care at Marcella, LLC	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
Richboro Rehabilitation and Nursing Center	4:
Paul's Run	4:
West Park Rehabilitation and Nursing Center	4:
Pennypack Nursing and Rehabilitation Center	4:
Quadrangle	4:
Complete Care at Hillside LLC	4:
Total Rehab Moorestown	4:
Elkins Crest Health and Rehabilitation Center	4:
Broomall Manor	4:
Yardley Rehabilitation and Healthcare Center	4:
Waters Edge Healthcare and Rehab	4:
Ann's Choice	4:
Careone at Evesham	4:
The Pines at Philadelphia Rehab and Healthcare Ctr	4:
Pocopson Home	4:
Philadelphia Protestant Home	4:
Monticello House	4:
Statesman Health and Rehabilitation Center	4:
Langhorne Gardens Health and Rehabilitation Center	4:
Gilpin Hall	4:
Naamans Creek Country Manor	3:
Parkview Nursing	3:
Laurel Manor Healthcare and Rehabilitation Center	3:
Caring Heart Rehabilitation and Nursing Center	3:
Berlin Rehabilitation and Healthcare Center	3:
Springfield Rehabilitation and Healthcare Center	3:

Medical Groups Affiliated with PENN PRESBYTERIAN MEDICAL CENTER

There are 1,601 doctors and 108 medical groups that are affiliated with PENN PRESBYTERIAN MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PENN PRESBYTERIAN MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENN PRESBYTERIAN MEDICAL CENTER.