WILLS EYE HOSPITAL Ratings and Reviews

  About WILLS EYE HOSPITAL

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WILLS EYE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	92 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	0
Patients who reported that their nurses "Usually" communicated well	8 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	98 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	0
Patients who reported that their nurses "Usually" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Always" listened carefully to them	90 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	0
Patients who reported that their nurses "Usually" listened carefully to them	10 %
Patients who reported that their nurses "Always" explained things in a way they could understand	89 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	0
Patients who reported that their nurses "Usually" explained things in a way they could understand	11 %
Patients who reported that their doctors "Always" communicated well	87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	0
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Always" listened carefully to them	86 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	0
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	83 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	2 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	79 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	2 %
Patients who reported that they "Usually" received help as soon as they wanted	19 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	83 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	5 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	1 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	76 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	8 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	91 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	3 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	6 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	61 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	12 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	2 %
Patients who "Strongly Agree" they understood their care when they left the hospital	59 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	2 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	2 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	26 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	70 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	77 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	17 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	0
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	90 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	0
Patients who reported YES, they would definitely recommend the hospital	94 %
Patients who reported YES, they would probably recommend the hospital	6 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WILLS EYE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WILLS EYE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WILLS EYE HOSPITAL: Not Available

We do not have detailed cost analysis for WILLS EYE HOSPITAL.

Infection Rates at WILLS EYE HOSPITAL

These measures show how often patients at WILLS EYE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	7.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.01 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	796.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.01 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	796.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.09 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How WILLS EYE HOSPITAL Compares to Other Similar Facilities

This is how WILLS EYE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at WILLS EYE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.5%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.59%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near WILLS EYE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WILLS EYE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Frederick Living - Cedarwood	5:
St Joseph's Manor	5:
Pickering Manor Home	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Masonic Village at Lafayette Hill	5:
Holy Family Home	5:
Barclay Friends	5:
Artman Lutheran Home	5:
Willowbrooke Court-Granite	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Simpson House Inc	5:
Lions Gate	5:
Hcc at White Horse Village	5:
United Methodist Communities at Pitman	5:
Delaware Valley Veteran's Home	5:
Stonegates	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Neshaminy Manor Home	5:
Cadia Rehabilitation Silverside	5:
Fair Acres Geriatric Center	5:
Meadowood	5:
Beaumont at Bryn Mawr	5:
Little Flower Manor	5:
Willowbrooke Court-Spring Hous	5:
Christ's Home Retirement Community	5:
The Health Center at The Hill at Whitemarsh	5:
Elm Terrace Gardens	5:
Masonic Village at Warminster	5:
Southeastern Pennsylvania Veteran's Center	5:
Waverly Heights	5:
Greenwood House Home For The Jewish Aged	5:
Transitional Care Unit at Nazareth Hospital	5:
Pennswood Village	5:
Presbyterian Ctr For Cont Care	5:
Medford Leas	5:
Sanatoga Center	5:
Peter Becker Community	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
William Hood Dunwoody Care Ctr	5:
Willowbrooke Court Skilled Care at Evergreens	5:
Careone at Moorestown	5:
The Lafayette-Redeemer	5:
Dock Terrace	5:
St Mary Center For Rehabilitation and Healthcare	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Chandler Hall Health Services	5:
Saint Joseph Villa	5:
Willowcrest	5:
United Methodist Communities at Collingswood	5:
Willowbrooke Court at Country House	5:
Masonic Village at Burlington	5:
Centennial Healthcare and Rehabilitation Center	5:
Edgehill Nursing and Rehab Cen	5:
Shady Lane Gloucester Co Home	5:
Willowbrooke Court-Southampton	5:
Laurel Brook Rehabilitation and Healthcare Center	5:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Langhorne Gardens Health and Rehabilitation Center	4:
Huntingdon Skilled Nursing and Rehabilitation Cent	4:
Philadelphia Protestant Home	4:
Complete Care at Hillside LLC	4:
Suburban Woods Health and Reha	4:
Complete Care at Marcella, LLC	4:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Preferred Care at Mercer	4:
Dresher Hill Health and Rehabilitation Center	4:
Wayne Center	4:
West Park Rehabilitation and Nursing Center	4:
Paul's Run	4:
Total Rehab Moorestown	4:
Rehab at Shannondell	4:
Hamilton Grove Healthcare and Rehabilitation, LLC	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
Statesman Health and Rehabilitation Center	4:
Broomall Manor	4:
Gilpin Hall	4:
Careone at Evesham	4:
Richboro Rehabilitation and Nursing Center	4:
Yardley Rehabilitation and Healthcare Center	4:
Waters Edge Healthcare and Rehab	4:
Ann's Choice	4:
Monticello House	4:
Pennypack Nursing and Rehabilitation Center	4:
St Francis Center For Rehabilitation and Healthcare	4:
Complete Care at Mercerville LLC	4:
Fox Subacute at South Philadelphia	4:
Quadrangle	4:
Elkins Crest Health and Rehabilitation Center	4:
The Pines at Philadelphia Rehab and Healthcare Ctr	4:
Germantown Home	3:
Allegria at The Fountains	3:
Accelerate Skilled Nursing and Rehabilitation Will	3:
Ambler Extended Care Center	3:
Parkhouse Rehabilitation and Nursing Center	3:
Advanced Subacute Rehabilitation Center at Sewell	3:
Caring Heart Rehabilitation and Nursing Center	3:
Renaissance Healthcare and Rehabilitation Center	3:
Autumn Lake Healthcare at Southgate	3:

Medical Groups Affiliated with WILLS EYE HOSPITAL

There are 143 doctors and 27 medical groups that are affiliated with WILLS EYE HOSPITAL.

Affiliated Doctor Groups

• PHILADELPHIA EYE ASSOCIATES
• WILLS EYE OPHTHALMOLOGY CLINIC, INC
• RETINOVITREOUS ASSOCIATES LTD
• SOCIETY HILL ANESTHESIA CONSULTANTS PC
• OPHTHALMIC PARTNERS PC
• LEHIGH VALLEY EYE CENTER, P.C.
• EINSTEIN PRACTICE PLAN INC
• ANNESLEY FLANAGAN FISCHER STEFANYSZYN AND ASSOCIATES
• ASSOCIATED RETINAL SURGEONS, PA
• KAY AND TABAS OPHTHALMOLOGY
• UNIVERSITY OF PENN-MEDICAL GROUP
• SOCIETY HILL OPHTHALMIC ASSOCIATES PC
• EYE PHYSICIANS PC
• JEFFERSON UNIVERSITY PHYSICIANS
• SHIELDS AND SHIELDS PC
• SOCIETY HILL ANESTHESIA CONSULTANTS OF NEW JERSEY, PC
• REFOCUS EYE HEALTH OF PA PC
• LAFAYETTE EYE ASSOCIATES, P.C.
• REFOCUS EYE HEALTH OF NJ PC
• CENTER FOR ADVANCED EYE CARE
• ARIA HEALTH PHYSICIAN SERVICES
• ASSOCIATED RETINAL CONSULTANTS LLC
• NORTHERN OPHTHALMIC ASSOCIATES
• TRI-CENTURY EYE CARE, P.C.
• RETINAL AND OPHTHALMIC CONSULTANTS, P.C
• NEW JERSEY HEALTHCARE SPECIALISTS PC
• FRIEDBERG EYE ASSOCIATES PA

The list of medical professionals associated with WILLS EYE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WILLS EYE HOSPITAL.