CHESTNUT HILL HOSPITAL Ratings and Reviews

About CHESTNUT HILL HOSPITAL

CHESTNUT HILL HOSPITAL is a Acute Care Hospitals. It is in PHILADELPHIA, PA. Its type of ownership is Proprietary. The facility's Medicare ID is 390026. It does provide emergency services. There are 208 medical professionals and 71 doctor groups affiliated with the hospital. On average at CHESTNUT HILL HOSPITAL, emergency patients were charged $24,372. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to CHESTNUT HILL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHESTNUT HILL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	22 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	24 %
Patients who reported that YES, they did discuss whether they would need help after discharge	76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	52 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	39 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	19 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	58 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHESTNUT HILL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHESTNUT HILL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHESTNUT HILL HOSPITAL: Not Available

Detailed table for spending and period for patients at CHESTNUT HILL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$19
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$25
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$685
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,492
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,418
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$579
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$362
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,507
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$792
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,912
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$90
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,404
Total (Complete Episode)	$24,372

Infection Rates at CHESTNUT HILL HOSPITAL

These measures show how often patients at CHESTNUT HILL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	6.05 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	2,590.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.83 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	2.73 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,620.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.80 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.95 / Same
SSI - Colon Surgery: Upper Confidence Limit	7.24 / Same
SSI - Colon Surgery: Number of Procedures	52.00 / Same
SSI - Colon Surgery: Predicted Cases	1.33 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	3.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	44.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.36 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.64 / Same
MRSA Bacteremia: Patient Days	32,090.00 / Same
MRSA Bacteremia: Predicted Cases	1.83 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.00 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.34 / Better
Clostridium Difficile (C.Diff): Patient Days	32,090.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	14.48 / Better
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Better
Clostridium Difficile (C.Diff)	0.07 / Better

How CHESTNUT HILL HOSPITAL Compares to Other Similar Facilities

This is how CHESTNUT HILL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at CHESTNUT HILL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.3%	SAME
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	18.1%	SAME
Death rate for stroke patients	12.9%	SAME
Pressure ulcer rate	0.76%	SAME
Death rate among surgical inpatients with serious treatable complications	181.75%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.44%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	7.31%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.85%	SAME
Postoperative sepsis rate	5.63%	SAME
Postoperative wound dehiscence rate	1.87%	SAME
Abdominopelvic accidental puncture or laceration rate	1.57%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near CHESTNUT HILL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHESTNUT HILL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lutheran Community at Telford	5:
William Hood Dunwoody Care Ctr	5:
Shady Lane Gloucester Co Home	5:
Holy Family Home	5:
Willowbrooke Court-Southampton	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Willowcrest	5:
Masonic Village at Warminster	5:
The Lafayette-Redeemer	5:
Willowbrooke Court at Cokesbury Village	5:
Little Flower Manor	5:
Waverly Heights	5:
Delaware Valley Veteran's Home	5:
Souderton Mennonite Homes	5:
Rittenhouse Post Acute	5:
The Health Center at The Hill at Whitemarsh	5:
Crosslands	5:
Dock Terrace	5:
Careone at Moorestown	5:
Willowbrooke Court Skilled Care at Evergreens	5:
Willowbrooke Court-Granite	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Southeastern Pennsylvania Veteran's Center	5:
Simpson House Inc	5:
Buckingham Valley Rehabilitation and Nursingcenter	5:
United Methodist Communities at Pitman	5:
Frederick Living - Cedarwood	5:
Rehab at Shannondell	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Medford Leas	5:
Hcc at White Horse Village	5:
Transitional Care Unit at Nazareth Hospital	5:
Beaumont at Bryn Mawr	5:
Elm Terrace Gardens	5:
Preferred Care at Mercer	5:
Greenwood House Home For The Jewish Aged	5:
Barclay Friends	5:
Neshaminy Manor Home	5:
St Joseph's Manor	5:
Wesley Enhanced Living - Doylestown	5:
Pickering Manor Home	5:
Pennswood Village	5:
Peter Becker Community	5:
The Community at Rockhill	5:
Fair Acres Geriatric Center	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Saint Joseph Villa	5:
Centennial Healthcare and Rehabilitation Center	5:
Artman Lutheran Home	5:
Meadowood	5:
United Methodist Communities at Collingswood	5:
Masonic Village at Lafayette Hill	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Richboro Rehabilitation and Nursing Center	5:
Lions Gate	5:
Fox Subacute at South Philadelphia	5:
Willowbrooke Court at Country House	5:
Christ's Home Retirement Community	5:
Pennsburg Manor	5:
Willowbrooke Court-Spring Hous	5:
Masonic Village at Burlington	5:
Dresher Hill Health and Rehabilitation Center	4:
Laurel Brook Rehabilitation and Healthcare Center	4:
Huntingdon Skilled Nursing and Rehabilitation Cent	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Pine Run Health Center	4:
Suburban Woods Health and Reha	4:
Phoebe Wyncote	4:
Edgehill Nursing and Rehab Cen	4:
Stonegates	4:
Ambler Extended Care Center	4:
Liberty Pointe Rehabilitation and Healthcare Ctr	4:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Paul's Run	4:
Gilpin Hall	4:
Pocopson Home	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
St Mary Center For Rehabilitation and Healthcare	4:
Complete Care at Marcella, LLC	4:
Total Rehab Moorestown	4:
Wayne Center	4:
Complete Care at Hillside LLC	4:
Wiley Mission	4:
The Pines at Philadelphia Rehab and Healthcare Ctr	4:
Broomall Manor	4:
Careone at Evesham	4:
Cadia Rehabilitation Silverside	4:
Sanatoga Center	4:
Chandler Hall Health Services	4:
Yardley Rehabilitation and Healthcare Center	4:
Ann's Choice	4:
Monticello House	4:
Quakertown Center	4:
Statesman Health and Rehabilitation Center	4:
Atlas Rehabilitation and Healthcare at West Deptfor	4:
St Francis Center For Rehabilitation and Healthcare	4:
Langhorne Gardens Health and Rehabilitation Center	4:
Quadrangle	4:

Medical Groups Affiliated with CHESTNUT HILL HOSPITAL

There are 208 doctors and 71 medical groups that are affiliated with CHESTNUT HILL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with CHESTNUT HILL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with CHESTNUT HILL HOSPITAL.