CONTACT INFORMATION REVIEWS & MORE DATA

TEMPLE UNIVERSITY HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  3401 NORTH BROAD STREET, PHILADELPHIA, PA 19140
  • Phone:  (215) 707-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   63%

  About TEMPLE UNIVERSITY HOSPITAL

TEMPLE UNIVERSITY HOSPITAL is a Acute Care Hospitals. It is in PHILADELPHIA, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390027. It does provide emergency services. There are 1,033 medical professionals and 116 doctor groups affiliated with the hospital. On average at TEMPLE UNIVERSITY HOSPITAL, emergency patients were charged $25,658. This is higher than the state average of $25,156. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TEMPLE UNIVERSITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 16 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 63 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TEMPLE UNIVERSITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TEMPLE UNIVERSITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TEMPLE UNIVERSITY HOSPITAL: Not Available

Detailed table for spending and period for patients at TEMPLE UNIVERSITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $34
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $32
Outpatient (1 to 3 days Prior to Index Hospital Admission) $95
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $552
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,858
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $35
Carrier (During Index Hospital Admission) $1,452
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $903
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $96
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,967
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,124
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,867
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $186
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,429
Total (Complete Episode) $25,658

Infection Rates at TEMPLE UNIVERSITY HOSPITAL

These measures show how often patients at TEMPLE UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.37 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.85 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 35,384.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 39.96 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 23.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.31 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.77 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 22,432.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 37.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 19.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.51 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.17 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.27 / Same
SSI - Colon Surgery: Number of Procedures 239.00 / Same
SSI - Colon Surgery: Predicted Cases 7.62 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.53 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.17 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.43 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 196.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.92 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.04 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 1.25 / Same
MRSA Bacteremia: Patient Days 191,370.00 / Same
MRSA Bacteremia: Predicted Cases 17.36 / Same
MRSA Bacteremia: Observed Cases 13.00 / Same
MRSA Bacteremia 0.75 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 181,757.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 85.29 / Better
Clostridium Difficile (C.Diff): Observed Cases 33.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How TEMPLE UNIVERSITY HOSPITAL Compares to Other Similar Facilities

This is how TEMPLE UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at TEMPLE UNIVERSITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.3% SAME
Death rate for heart attack patients 12.2% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 7.2% SAME
Death rate for heart failure patients 10.1% SAME
Death rate for pneumonia patients 16.5% SAME
Death rate for stroke patients 10.8% SAME
Pressure ulcer rate 0.16% Better
Death rate among surgical inpatients with serious treatable complications 184.77% SAME
Iatrogenic pneumothorax rate 0.17% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 3.78% Worse
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 5.25% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.13% SAME
Postoperative sepsis rate 4.04% SAME
Postoperative wound dehiscence rate 1.99% SAME
Abdominopelvic accidental puncture or laceration rate 1.05% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% Better

Skilled Nursing Facilities Near TEMPLE UNIVERSITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TEMPLE UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Edgehill Nursing and Rehab Cen 5:
Cadia Rehabilitation Silverside 5:
United Methodist Communities at Pitman 5:
Transitional Care Unit at Nazareth Hospital 5:
United Methodist Communities at Collingswood 5:
Frederick Living - Cedarwood 5:
Barclay Friends 5:
Elm Terrace Gardens 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Masonic Village at Warminster 5:
Souderton Mennonite Homes 5:
Southeastern Pennsylvania Veteran's Center 5:
Stonegates 5:
Neshaminy Manor Home 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
The Health Center at The Hill at Whitemarsh 5:
St Mary Center For Rehabilitation and Healthcare 5:
Beaumont at Bryn Mawr 5:
Lutheran Community at Telford 5:
Meadowood 5:
Artman Lutheran Home 5:
Willowbrooke Court-Southampton 5:
The Community at Rockhill 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
The Lafayette-Redeemer 5:
Wesley Enhanced Living - Doylestown 5:
Masonic Village at Burlington 5:
Hcc at White Horse Village 5:
Delaware Valley Veteran's Home 5:
Holy Family Home 5:
Medford Leas 5:
Waverly Heights 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Buckingham Valley Rehabilitation and Nursingcenter 5:
Presbyterian Ctr For Cont Care 5:
Pickering Manor Home 5:
Willowcrest 5:
Sanatoga Center 5:
St Joseph's Manor 5:
Masonic Village at Lafayette Hill 5:
William Hood Dunwoody Care Ctr 5:
Peter Becker Community 5:
Careone at Moorestown 5:
Centennial Healthcare and Rehabilitation Center 5:
Shady Lane Gloucester Co Home 5:
Pennswood Village 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Saint Joseph Villa 5:
Willowbrooke Court at Country House 5:
Little Flower Manor 5:
Greenwood House Home For The Jewish Aged 5:
Simpson House Inc 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Chandler Hall Health Services 5:
Christ's Home Retirement Community 5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Dock Terrace 5:
Willowbrooke Court-Granite 5:
Fair Acres Geriatric Center 5:
Willowbrooke Court-Spring Hous 5:
Lions Gate 5:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Huntingdon Skilled Nursing and Rehabilitation Cent 4:
Dresher Hill Health and Rehabilitation Center 4:
Suburban Woods Health and Reha 4:
Rehab at Shannondell 4:
Pine Run Health Center 4:
Langhorne Gardens Health and Rehabilitation Center 4:
Philadelphia Protestant Home 4:
Wayne Center 4:
Heritage Pointe Rehabilitation and Healthcare Ctr 4:
Complete Care at Marcella, LLC 4:
Preferred Care at Mercer 4:
West Park Rehabilitation and Nursing Center 4:
Hamilton Grove Healthcare and Rehabilitation, LLC 4:
Total Rehab Moorestown 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Gilpin Hall 4:
Broomall Manor 4:
Complete Care at Mercerville LLC 4:
Careone at Evesham 4:
Elkins Crest Health and Rehabilitation Center 4:
Richboro Rehabilitation and Nursing Center 4:
Yardley Rehabilitation and Healthcare Center 4:
Waters Edge Healthcare and Rehab 4:
Monticello House 4:
Ann's Choice 4:
Pennypack Nursing and Rehabilitation Center 4:
Statesman Health and Rehabilitation Center 4:
St Francis Center For Rehabilitation and Healthcare 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Fox Subacute at South Philadelphia 4:
Quadrangle 4:
Complete Care at Hillside LLC 4:
Paul's Run 4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 4:
Ambler Extended Care Center 3:
Germantown Home 3:

Medical Groups Affiliated with TEMPLE UNIVERSITY HOSPITAL

There are 1,033 doctors and 116 medical groups that are affiliated with TEMPLE UNIVERSITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL.

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