CHESTER COUNTY HOSPITAL Ratings and Reviews

About CHESTER COUNTY HOSPITAL

CHESTER COUNTY HOSPITAL is a Acute Care Hospitals. It is in WEST CHESTER, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390179. It does provide emergency services. There are 1,327 medical professionals and 202 doctor groups affiliated with the hospital. On average at CHESTER COUNTY HOSPITAL, emergency patients were charged $22,104. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to CHESTER COUNTY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHESTER COUNTY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	14 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	15 %
Patients who reported that their nurses "Always" explained things in a way they could understand	79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	16 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	8 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	71 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	81 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	5 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	79 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	82 %
Patients who reported YES, they would probably recommend the hospital	15 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHESTER COUNTY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHESTER COUNTY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHESTER COUNTY HOSPITAL: Not Available

Detailed table for spending and period for patients at CHESTER COUNTY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$36
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$31
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$731
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,816
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,393
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$989
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$190
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,465
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$870
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,879
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$114
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,503
Total (Complete Episode)	$22,104

Infection Rates at CHESTER COUNTY HOSPITAL

These measures show how often patients at CHESTER COUNTY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.43 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,886.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.73 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,681.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.94 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.66 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.68 / Same
SSI - Colon Surgery: Number of Procedures	224.00 / Same
SSI - Colon Surgery: Predicted Cases	5.66 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	1.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.61 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	376.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.07 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.33 / Same
MRSA Bacteremia: Lower Confidence Limit	0.19 / Same
MRSA Bacteremia: Upper Confidence Limit	1.98 / Same
MRSA Bacteremia: Patient Days	91,136.00 / Same
MRSA Bacteremia: Predicted Cases	4.13 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.73 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.14 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	81,436.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	36.46 / Better
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Better
Clostridium Difficile (C.Diff)	0.27 / Better

How CHESTER COUNTY HOSPITAL Compares to Other Similar Facilities

This is how CHESTER COUNTY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WEST CHESTER, PA

Worst Hospitals in WEST CHESTER, PA

Percentages of Complications and Deaths at CHESTER COUNTY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	3.6%	SAME
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	11.1%	SAME
Death rate for pneumonia patients	12.6%	Better
Death rate for stroke patients	10.1%	Better
Pressure ulcer rate	0.41%	SAME
Death rate among surgical inpatients with serious treatable complications	164.66%	SAME
Iatrogenic pneumothorax rate	0.18%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.15%	SAME
Postoperative respiratory failure rate	3.66%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.21%	SAME
Postoperative sepsis rate	3.83%	SAME
Postoperative wound dehiscence rate	1.77%	SAME
Abdominopelvic accidental puncture or laceration rate	0.68%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.68%	Better

Skilled Nursing Facilities Near CHESTER COUNTY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHESTER COUNTY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Willowcrest	5:
Willowbrooke Court at Cokesbury Village	5:
Jeanne Jugan Residence	5:
Frederick Living - Cedarwood	5:
Elm Terrace Gardens	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Hickory House Nursing Home	5:
Wesley Enhanced Living - Doylestown	5:
Lutheran Community at Telford	5:
Preston Residence	5:
Willowbrooke Court at Country House	5:
Beaumont at Bryn Mawr	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Hcc at White Horse Village	5:
Artman Lutheran Home	5:
Southeastern Pennsylvania Veteran's Center	5:
Masonic Village at Lafayette Hill	5:
Autumn Lake Healthcare at Calvert Manor	5:
Tel Hai Retirement Community	5:
Edgehill Nursing and Rehab Cen	5:
Oxford Health Center	5:
Willowbrooke Court-Spring Hous	5:
Peter Becker Community	5:
Waverly Heights	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Shady Lane Gloucester Co Home	5:
The Health Center at The Hill at Whitemarsh	5:
Presbyterian Ctr For Cont Care	5:
Exceptional Care For Children	5:
Centennial Healthcare and Rehabilitation Center	5:
Stonegates	5:
William Hood Dunwoody Care Ctr	5:
Fair Acres Geriatric Center	5:
Highlands at Wyomissing	5:
Sanatoga Center	5:
Crosslands	5:
Saint Joseph Villa	5:
Inn at Freedom Village,the	5:
United Methodist Communities at Pitman	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Holy Family Home	5:
Willowbrooke Court-Granite	5:
Simpson House Inc	5:
Spruce Manor Nursing and Rehabilitation Center	5:
St Mary Center For Rehabilitation and Healthcare	5:
Little Flower Manor	5:
Barclay Friends	5:
Souderton Mennonite Homes	5:
Dock Terrace	5:
Complete Care at Berkshire LLC	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Meadowood	5:
Kendal at Longwood	5:
Neshaminy Manor Home	5:
Cadia Rehabilitation Silverside	5:
West Park Rehabilitation and Nursing Center	4:
Gilpin Hall	4:
Twin Pines Health Care Center	4:
Broomall Manor	4:
Quadrangle	4:
Rehab at Shannondell	4:
Newark Manor Nursing Home	4:
Pocopson Home	4:
Monticello House	4:
Wyomissing Health and Rehabilitation Center	4:
Pine Run Health Center	4:
St Francis Center For Rehabilitation and Healthcare	4:
Fox Subacute at South Philadelphia	4:
Suburban Woods Health and Reha	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Wayne Center	4:
Fairlane Gardens Nursing and Rehab at Reading	4:
Dresher Hill Health and Rehabilitation Center	4:
Complete Care at Hillside LLC	4:
Manatawny Center For Rehabilitation and Nursing	3:
Naamans Creek Country Manor	3:
New Castle Health and Rehabilitation Center	3:
Parkview Nursing	3:
Park Lane Post Acute LLC	3:
Gwynedd Healthcare and Rehabilitation Center	3:
Markley Rehabilitation and Healthcare Center	3:
Millcroft Living	3:
Caring Heart Rehabilitation and Nursing Center	3:
Parkhouse Rehabilitation and Nursing Center	3:
Kearsley Rehabilitation and Nursing Center	3:
Sterling Health Care and Rehab Center	3:
Inglis House	3:
Monumentalpostacutecare at Woodside Park	3:
St Martha Center For Rehabilitation and Healthcare	3:
Brinton Manor Nursing and Rehabilitation Center	3:
Laurelwood Healthcare Center	3:
Phoebe Wyncote	3:
Complete Care at Brackenville LLC	3:
Montgomery Subacute and Respiratory Center	3:
Rosemont Center	3:
Green Meadows Nursing and Rehabilitation Center	3:
Wesley Enhanced Living at Stapeley	3:
Advanced Subacute Rehabilitation Center at Sewell	3:
Ambler Extended Care Center	3:

Medical Groups Affiliated with CHESTER COUNTY HOSPITAL

There are 1,327 doctors and 202 medical groups that are affiliated with CHESTER COUNTY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with CHESTER COUNTY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with CHESTER COUNTY HOSPITAL.