PHOENIXVILLE HOSPITAL Ratings and Reviews

About PHOENIXVILLE HOSPITAL

PHOENIXVILLE HOSPITAL is a Acute Care Hospitals. It is in PHOENIXVILLE, PA. Its type of ownership is Proprietary. The facility's Medicare ID is 390127. It does provide emergency services. There are 422 medical professionals and 98 doctor groups affiliated with the hospital. On average at PHOENIXVILLE HOSPITAL, emergency patients were charged $22,611. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to PHOENIXVILLE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHOENIXVILLE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	78 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PHOENIXVILLE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHOENIXVILLE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PHOENIXVILLE HOSPITAL: Not Available

Detailed table for spending and period for patients at PHOENIXVILLE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$30
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$65
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$45
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$759
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,945
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$29
Carrier (During Index Hospital Admission)	$1,387
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$999
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$218
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,986
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$691
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,931
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$134
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,372
Total (Complete Episode)	$22,611

Infection Rates at PHOENIXVILLE HOSPITAL

These measures show how often patients at PHOENIXVILLE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.51 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,427.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.83 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,434.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.37 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.38 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.04 / Same
SSI - Colon Surgery: Number of Procedures	79.00 / Same
SSI - Colon Surgery: Predicted Cases	2.02 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	1.49 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	84.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.70 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.22 / Same
MRSA Bacteremia: Upper Confidence Limit	4.32 / Same
MRSA Bacteremia: Patient Days	34,614.00 / Same
MRSA Bacteremia: Predicted Cases	1.53 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	1.31 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.93 / Better
Clostridium Difficile (C.Diff): Patient Days	31,391.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	13.40 / Better
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Better
Clostridium Difficile (C.Diff)	0.45 / Better

How PHOENIXVILLE HOSPITAL Compares to Other Similar Facilities

This is how PHOENIXVILLE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHOENIXVILLE, PA

Worst Hospitals in PHOENIXVILLE, PA

Percentages of Complications and Deaths at PHOENIXVILLE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	18.3%	SAME
Death rate for stroke patients	11.8%	SAME
Pressure ulcer rate	0.97%	SAME
Death rate among surgical inpatients with serious treatable complications	167.19%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.11%	SAME
Postoperative hemorrhage or hematoma rate	1.98%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.78%	SAME
Postoperative respiratory failure rate	11.08%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.99%	SAME
Postoperative sepsis rate	6.6%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	0.89%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.23%	SAME

Skilled Nursing Facilities Near PHOENIXVILLE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHOENIXVILLE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Willowcrest	5:
Wesley Enhanced Living - Doylestown	5:
Spruce Manor Nursing and Rehabilitation Center	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Fair Acres Geriatric Center	5:
Oxford Health Center	5:
Cadia Rehabilitation Silverside	5:
Lutheran Community at Telford	5:
Frederick Living - Cedarwood	5:
Preston Residence	5:
Little Flower Manor	5:
Artman Lutheran Home	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Kendal at Longwood	5:
Saint Joseph Villa	5:
Holy Family Home	5:
Willowbrooke Court-Spring Hous	5:
Tel Hai Retirement Community	5:
Sanatoga Center	5:
Hickory House Nursing Home	5:
Waverly Heights	5:
Presbyterian Ctr For Cont Care	5:
Souderton Mennonite Homes	5:
Centennial Healthcare and Rehabilitation Center	5:
Complete Care at Berkshire LLC	5:
Willowbrooke Court at Country House	5:
William Hood Dunwoody Care Ctr	5:
Neshaminy Manor Home	5:
Phoebe Richland Hcc	5:
Dock Terrace	5:
Masonic Village at Lafayette Hill	5:
Inn at Freedom Village,the	5:
St Mary Center For Rehabilitation and Healthcare	5:
Simpson House Inc	5:
Transitional Sub-Acute Unit	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Shady Lane Gloucester Co Home	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Edgehill Nursing and Rehab Cen	5:
Pennsburg Manor	5:
Hcc at White Horse Village	5:
Elm Terrace Gardens	5:
The Lafayette-Redeemer	5:
Masonic Village at Warminster	5:
The Community at Rockhill	5:
Christ's Home Retirement Community	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Meadowood	5:
Willowbrooke Court at Cokesbury Village	5:
Beaumont at Bryn Mawr	5:
Barclay Friends	5:
Willowbrooke Court-Granite	5:
Peter Becker Community	5:
Crosslands	5:
Southeastern Pennsylvania Veteran's Center	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
United Methodist Communities at Collingswood	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Belle Terrace	5:
St Joseph's Manor	5:
Highlands at Wyomissing	5:
The Health Center at The Hill at Whitemarsh	5:
Stonegates	5:
Quadrangle	4:
St Francis Center For Rehabilitation and Healthcare	4:
Twin Pines Health Care Center	4:
Fox Subacute at South Philadelphia	4:
Rehab at Shannondell	4:
Suburban Woods Health and Reha	4:
Dresher Hill Health and Rehabilitation Center	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Quakertown Center	4:
Wayne Center	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
Philadelphia Protestant Home	4:
Wyomissing Health and Rehabilitation Center	4:
Pine Run Health Center	4:
Ann's Choice	4:
Pennypack Nursing and Rehabilitation Center	4:
Lifequest Nursing Center	4:
Elkins Crest Health and Rehabilitation Center	4:
Liberty Pointe Rehabilitation and Healthcare Ctr	4:
Fairlane Gardens Nursing and Rehab at Reading	4:
Pocopson Home	4:
West Park Rehabilitation and Nursing Center	4:
Monticello House	4:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Broomall Manor	4:
Kearsley Rehabilitation and Nursing Center	3:
Inglis House	3:
Monumentalpostacutecare at Woodside Park	3:
St Martha Center For Rehabilitation and Healthcare	3:
Manatawny Center For Rehabilitation and Nursing	3:
Springfield Rehabilitation and Healthcare Center	3:
Pottstown Skilled Nursing and Rehabilitation Cente	3:
Ambler Extended Care Center	3:
Rosemont Center	3:
Green Meadows Nursing and Rehabilitation Center	3:
Markley Rehabilitation and Healthcare Center	3:
Wesley Enhanced Living at Stapeley	3:

Medical Groups Affiliated with PHOENIXVILLE HOSPITAL

There are 422 doctors and 98 medical groups that are affiliated with PHOENIXVILLE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PHOENIXVILLE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PHOENIXVILLE HOSPITAL.