READING HOSPITAL Ratings and Reviews

About READING HOSPITAL

READING HOSPITAL is a Acute Care Hospitals. It is in WEST READING, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390044. It does provide emergency services. There are 1,151 medical professionals and 181 doctor groups affiliated with the hospital. On average at READING HOSPITAL, emergency patients were charged $25,335. This is higher than the state average of $25,156. It is also lower than the national average of $25,828.

Quick Links to READING HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for READING HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	23 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	24 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	27 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of READING HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the READING HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for READING HOSPITAL: Not Available

Detailed table for spending and period for patients at READING HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$37
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$94
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$711
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,749
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$20
Carrier (During Index Hospital Admission)	$1,482
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$969
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$187
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,578
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$890
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,148
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$91
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,341
Total (Complete Episode)	$25,335

Infection Rates at READING HOSPITAL

These measures show how often patients at READING HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.80 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	14,989.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	15.67 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.38 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	12,222.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	15.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.88 / Same
SSI - Colon Surgery: Lower Confidence Limit	1.27 / Worse
SSI - Colon Surgery: Upper Confidence Limit	3.30 / Worse
SSI - Colon Surgery: Number of Procedures	301.00 / Worse
SSI - Colon Surgery: Predicted Cases	8.09 / Worse
SSI - Colon Surgery: Observed Cases	17.00 / Worse
SSI - Colon Surgery	2.10 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.89 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	5.37 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	239.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.06 / Same
SSI - Abdominal Hysterectomy: Observed Cases	5.00 / Same
SSI - Abdominal Hysterectomy	2.42 / Same
MRSA Bacteremia: Lower Confidence Limit	0.18 / Same
MRSA Bacteremia: Upper Confidence Limit	1.06 / Same
MRSA Bacteremia: Patient Days	173,925.00 / Same
MRSA Bacteremia: Predicted Cases	10.43 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.48 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	162,025.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	91.87 / Better
Clostridium Difficile (C.Diff): Observed Cases	32.00 / Better
Clostridium Difficile (C.Diff)	0.35 / Better

How READING HOSPITAL Compares to Other Similar Facilities

This is how READING HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Percentages of Complications and Deaths at READING HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.3%	SAME
Death rate for heart attack patients	12.5%	SAME
Death rate for CABG surgery patients	2.3%	SAME
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	9.3%	Better
Death rate for pneumonia patients	15.8%	SAME
Death rate for stroke patients	11.5%	SAME
Pressure ulcer rate	0.35%	SAME
Death rate among surgical inpatients with serious treatable complications	162.92%	SAME
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.19%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.13%	SAME
Postoperative respiratory failure rate	11.04%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.9%	SAME
Postoperative sepsis rate	6.36%	SAME
Postoperative wound dehiscence rate	2.66%	SAME
Abdominopelvic accidental puncture or laceration rate	2.34%	Worse
CMS Medicare PSI 90: Patient safety and adverse events composite	1.14%	SAME

Skilled Nursing Facilities Near READING HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near READING HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Barclay Friends	5:
Lakeside at Willow Valley	5:
Glen at Willow Valley	5:
Inn at Freedom Village,the	5:
Homestead Village, Inc	5:
Tel Hai Retirement Community	5:
Calvary Fellowship Homes Inc	5:
Trillium Place	5:
Hickory House Nursing Home	5:
Garden Spot Village	5:
Rehabilitation Center at Brethren Village LLC	5:
Landis Homes	5:
Fairmount Homes	5:
Moravian Manor	5:
Maple Farm	5:
Ephrata Manor	5:
Southeastern Pennsylvania Veteran's Center	5:
Pleasant View Communities	5:
United Zion Retirement Communi	5:
Sanatoga Center	5:
Cornwall Manor	5:
Complete Care at Berkshire LLC	5:
Frederick Living - Cedarwood	5:
Highlands at Wyomissing	5:
Spruce Manor Nursing and Rehabilitation Center	5:
Transitional Sub-Acute Unit	5:
Stoneridge Poplar Run	5:
Pennsburg Manor	5:
Mosser Nursing Home	5:
Complete Care at Lehigh LLC	5:
Laurel Center	5:
Cedar Crest Post Acute	5:
Lehigh Valley Hospital Tsu	5:
Phoebe Allentown Health Care Center	5:
Tremont Health and Rehabilitation Center	5:
Fellowship Manor	5:
The Gardens at York Terrace	5:
Hamilton Arms Center	4:
Brethren Village	4:
Luther Acres Manor	4:
Fairlane Gardens Nursing and Rehab at Reading	4:
Wyomissing Health and Rehabilitation Center	4:
Phoebe Berks	4:
Stoneridge Towne Centre	4:
The Lutheran Home at Topton	4:
Cedarbrook Senior Care and Rehabilitation	4:
Luther Crest Nursing Facility	4:
Seton Manor Nursing and Rehabilitation Center	4:
Park Lane Post Acute LLC	3:
St Martha Center For Rehabilitation and Healthcare	3:
Green Meadows Nursing and Rehabilitation Center	3:
Phoenix Center For Rehabilitation and Nursing,the	3:
Parkhouse Rehabilitation and Nursing Center	3:
Manatawny Center For Rehabilitation and Nursing	3:
Pottstown Skilled Nursing and Rehabilitation Cente	3:
Mifflin Center	3:
Lebanon Skilled Nursing and Rehabilitation Center	3:
Sinking Spring Skilled Nursing and Rehabilitation	3:
West Reading Skilled Nursing and Rehabilitation Ce	3:
Laureldale Skilled Nursing and Rehabilitation Cent	3:
Berks County Home- Berks Heim	3:
Willow Brook Rehabilitation and Healthcare Center	3:
Jewel Healthcare and Rehabilitation Center	3:
Rosewood Rehabilitation and Nursing Center	3:
Orwigsburg Nursing and Rehabilitation Center	3:
Accelerate Skilled Nursing and Rehabilitation Exto	2:
Abbeyville Skilled Nursing and Rehabilitation Cent	2:
Rose City Nursing and Rehab at Lancaster	2:
Neffsville Nursing and Rehabilitation	2:
Kadima Rehabilitation and Nursing at Lititz	2:
Zerbe Sisters Nursing Center	2:
The Gardens at Stevens	2:
Cedar Haven Healthcare Center	2:
Green Valley Skilled Nursing and Rehabilitation Ce	2:
Lancaster Nursing and Rehabilitation Center	1:
Kadima Rehabilitation and Nursing at Pottstown	1:
Pottsville Rehabilitation and Nursing Center	1:

Medical Groups Affiliated with READING HOSPITAL

There are 1,151 doctors and 181 medical groups that are affiliated with READING HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with READING HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with READING HOSPITAL.