WASHINGTON DC VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WASHINGTON DC VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	67 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	12 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	62 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	15 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	45 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	28 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	29 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	15 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	56 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	12 %
Patients who reported YES, they would definitely recommend the hospital	53 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WASHINGTON DC VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WASHINGTON DC VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WASHINGTON DC VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for WASHINGTON DC VA MEDICAL CENTER.

Infection Rates at WASHINGTON DC VA MEDICAL CENTER

These measures show how often patients at WASHINGTON DC VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.91 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	3,208.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.28 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.15 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,307.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How WASHINGTON DC VA MEDICAL CENTER Compares to Other Similar Facilities

This is how WASHINGTON DC VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WASHINGTON, DC

Worst Hospitals in WASHINGTON, DC

Percentages of Complications and Deaths at WASHINGTON DC VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	11.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.6%	SAME
Death rate for heart failure patients	6.1%	Better
Death rate for pneumonia patients	14.4%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.72%	SAME
Death rate among surgical inpatients with serious treatable complications	160.64%	SAME
Iatrogenic pneumothorax rate	0.19%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.22%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.08%	SAME
Postoperative respiratory failure rate	4.55%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.69%	SAME
Postoperative sepsis rate	4.06%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	1.1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.78%	SAME

Skilled Nursing Facilities Near WASHINGTON DC VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WASHINGTON DC VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Waldorf Center	5:
Jeanne Jugan Residence	5:
Belvoir Woods Health Care Center at The Fairfax	5:
Bedford Court Healthcare Cent.	5:
Greenspring Village	5:
The Hsc Pediatric Skilled Nursing Facility	5:
The Lutheran Village at Miller's Grant	5:
Sterling Care Hillhaven	5:
Goodwin House Bailey's Crossroads	5:
Sacred Heart Home Inc	5:
Riderwood Village	5:
St. Joseph's Nursing Home	5:
Montgomery Village Care Center	5:
Maplewood Park Place	5:
August Healthcare at Iliff	5:
Johnson Cntr/falcons Landing	5:
Sibley Mem Hosp Renaissance	5:
Hebrew Home of Greater Washington	5:
Wilson Health Care Center	5:
Goodwin House Alexandria	5:
Ashby Ponds Inc	5:
Forest Hills of Dc	5:
Ingleside at King Farm	5:
Lisner Louise Dickson Hurthome	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Woodbine Rehabilitation and Healthcare Center	5:
Friends Nursing Home	5:
Residences at Vantage Point	5:
Autumn Lake Healthcare at Crofton	5:
Lorien Nursing and Rehab Ctr - Elkridge	5:
Lorien Health Systems - Columbia	5:
Complete Care at Springbrook	5:
Montcare at Potomac	5:
Sterling Care Rockville Nursing	5:
Future Care Capital Region	5:
Arleigh Burke Pavilion	5:
Villa Rosa Nursing and Rehabilitation, LLC	5:
Tuckerman Rehabilitation and Healthcare Center	5:
Autumn Lake Healthcare at Chevy Chase	4:
Largo Nursing and Rehabiliation Center	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Montcare at Bethesda	4:
Montcare at Wheaton	4:
Stoddard Baptist Nursing Home	4:
Future Care Pineview	4:
Potomac Valley Rehabilitation and Healthcare	4:
Forestville Healthcare Center	4:
Autumn Lake Healthcare at Oak Manor	4:
Layhill Nursing and Rehabilitation Center	4:
Little Sisters of The Poor	4:
Roland Park Place	4:
Ascension Living Carroll Manor	4:
Larkin Chase Center	4:
Ingleside at Rock Creek	4:
Ginger Cove	4:
Knollwood Hsc	4:
Doctors Community Rehabilitation and Patient Care	4:
Sligo Creek Healthcare	4:
Marley Neck Health and Rehabilitation Center	4:
Birmingham Green	4:
The Jefferson	4:
Regency Care of Silver Spring, LLC	3:
Althea Woodland Nursing Home	3:
Sterling Care Bethesda	3:
Alexandria Rehabilitation and Healthcare Center	3:
Unique Rehabilitation and Health Center LLC	3:
Westminster at Lake Ridge	3:
Autumn Lake Healthcare at Bradford Oaks	3:
Inspire Rehabilitation and Health Center LLC	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Dulles Health and Rehab Center	3:
Complete Care at Wheaton	3:
Autumn Lake Healthcare at Silver Spring	3:
The Village at Rockville	3:
Autumn Lake Healthcare at Cherry Lane	3:
Future Care Canton Harbor	3:
Hammonds Lane Center	3:
Annandale Healthcare Center	3:
Crescent Cities Nursing and Rehabilitation Center	3:
Belmont Bay Rehabilitation and Healthcare Center	3:
The Virginian	3:
Carriage Hill Bethesda	2:
Bridgepoint Subacute and Rehab Capitol Hill	2:
Mount Vernon Healthcare Center	2:
Cherrydale Health and Rehabilitation Center	2:
Deanwood Rehabilitation and Wellness Center	2:
Potomac Falls Health and Rehab Center	2:
Fairfield Nursing and Rehabilitation Center	2:
Serenity Rehabilitation and Health Center LLC	2:
Clinton Healthcare Center	2:
Restore Health Rehabilitation Center	2:
Washington Ctr For Aging Svcs	2:
Fairland Center	2:
South River Healthcare Center	2:
Complete Care at Severna Park LLC	2:
Autumn Lake Healthcare at Patuxent River	2:
Collingswood Rehabilitation and Healthcare Center	2:
Fairfax Rehabilitation and Nursing Center	2:
Bel Pre Healthcare Center	2:
Complete Care at Hyattsville	2:

Medical Groups Affiliated with WASHINGTON DC VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with WASHINGTON DC VA MEDICAL CENTER.