Walter Reed National Military Med Cen Ratings and Reviews

  About Walter Reed National Military Med Cen

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for Walter Reed National Military Med Cen to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	13 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	16 %
Patients who reported that their nurses "Always" explained things in a way they could understand	82 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	15 %
Patients who reported that their doctors "Always" communicated well	86 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	1 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	92 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	0
Patients who reported that their doctors "Usually" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Always" listened carefully to them	84 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	82 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	2 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	74 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	6 %
Patients who reported that they "Usually" received help as soon as they wanted	20 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	74 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	20 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	71 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	70 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	81 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	18 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	7 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	93 %
Patients who "Agree" they understood their care when they left the hospital	29 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	66 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Agree" that they understood their responsiblities in managing their health	29 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	67 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	25 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	71 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	67 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	81 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	85 %
Patients who reported YES, they would probably recommend the hospital	12 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of Walter Reed National Military Med Cen, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the Walter Reed National Military Med Cen provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for Walter Reed National Military Med Cen: Not Available

We do not have detailed cost analysis for Walter Reed National Military Med Cen.

Infection Rates at Walter Reed National Military Med Cen

These measures show how often patients at Walter Reed National Military Med Cen contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.08 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.60 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,958.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,407.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.78 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.97 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.45 / Same
Clostridium Difficile (C.Diff): Patient Days	31,623.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	11.40 / Same
Clostridium Difficile (C.Diff): Observed Cases	18.00 / Same
Clostridium Difficile (C.Diff)	1.58 / Same

How Walter Reed National Military Med Cen Compares to Other Similar Facilities

This is how Walter Reed National Military Med Cen compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in Bethesda, MD

Worst Hospitals in Bethesda, MD

Percentages of Complications and Deaths at Walter Reed National Military Med Cen

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near Walter Reed National Military Med Cen

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near Walter Reed National Military Med Cen ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Arleigh Burke Pavilion	5:
Ingleside at King Farm	5:
Goodwin House Bailey's Crossroads	5:
Tuckerman Rehabilitation and Healthcare Center	5:
Residences at Vantage Point	5:
Friends Nursing Home	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Johnson Cntr/falcons Landing	5:
Sacred Heart Home Inc	5:
Buckingham's Choice	5:
Belvoir Woods Health Care Center at The Fairfax	5:
St. Joseph's Nursing Home	5:
Hebrew Home of Greater Washington	5:
Sterling Care Hillhaven	5:
Bedford Court Healthcare Cent.	5:
Montcare at Potomac	5:
The Hsc Pediatric Skilled Nursing Facility	5:
Jeanne Jugan Residence	5:
Future Care Capital Region	5:
Complete Care at Springbrook	5:
Wilson Health Care Center	5:
Lisner Louise Dickson Hurthome	5:
Goodwin House Alexandria	5:
Sibley Mem Hosp Renaissance	5:
Lorien Nursing and Rehab Ctr - Elkridge	5:
Greenspring Village	5:
Sterling Care Rockville Nursing	5:
Woodbine Rehabilitation and Healthcare Center	5:
Maplewood Park Place	5:
The Lutheran Village at Miller's Grant	5:
Riderwood Village	5:
Montgomery Village Care Center	5:
Forest Hills of Dc	5:
Little Sisters of The Poor	4:
Autumn Lake Healthcare at Crofton	4:
Ashby Ponds Inc	4:
Future Care Pineview	4:
Manassas Health and Rehab Center	4:
Montcare at Bethesda	4:
Dulles Health and Rehab Center	4:
Potomac Valley Rehabilitation and Healthcare	4:
Forestville Healthcare Center	4:
Villa Rosa Nursing and Rehabilitation, LLC	4:
Autumn Lake Healthcare at Oak Manor	4:
Ascension Living Carroll Manor	4:
Future Care Sandtown-Winchester	4:
Larkin Chase Center	4:
Autumn Lake Healthcare at Silver Spring	4:
Burke Health and Rehabilitation Center	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Knollwood Hsc	4:
Sligo Creek Healthcare	4:
The Jefferson	4:
Autumn Lake Healthcare at Chevy Chase	4:
Birmingham Green	4:
Lochearn Nursing Home, LLC	4:
August Healthcare at Iliff	4:
Carriage Hill Bethesda	4:
Bridgepoint Subacute and Rehab Capitol Hill	3:
Althea Woodland Nursing Home	3:
Sterling Care Bethesda	3:
Alexandria Rehabilitation and Healthcare Center	3:
Unique Rehabilitation and Health Center LLC	3:
Annandale Healthcare Center	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Belmont Bay Rehabilitation and Healthcare Center	3:
Westminster at Lake Ridge	3:
Washington Ctr For Aging Svcs	3:
Complete Care at Wheaton	3:
Stoddard Baptist Nursing Home	3:
The Village at Rockville	3:
Inspire Rehabilitation and Health Center LLC	3:
Levindale Hebrew Ger Ctr and Hsp	3:
Blue Point Healthcare Center	3:
Roland Park Rehabilitation and Healthcare Center	3:
Autumn Lake Healthcare at Cherry Lane	3:
Future Care Old Court	3:
Bel Pre Healthcare Center	3:
Encore at Turf Valley	3:
Autumn Lake Healthcare at Alice Manor	3:
Maryland Baptist Aged Home	3:
Forest Haven Nursing and Rehabilitation Ctr	3:
Ingleside at Rock Creek	3:
The Virginian	3:
Doctors Community Rehabilitation and Patient Care	3:
Autumn Lake Healthcare at Bradford Oaks	3:
Regency Care of Silver Spring, LLC	3:
Clinton Healthcare Center	2:
Cherrydale Health and Rehabilitation Center	2:
Autumn Lake Healthcare at Oakview	2:
Deanwood Rehabilitation and Wellness Center	2:
Potomac Falls Health and Rehab Center	2:
Serenity Rehabilitation and Health Center LLC	2:
Kensington Healthcare Center	2:
Montcare at Wheaton	2:
Fairland Center	2:
Autumn Lake Healthcare at Patuxent River	2:
Fairfax Rehabilitation and Nursing Center	2:
Collingswood Rehabilitation and Healthcare Center	2:
George Washington Health and Rehabilitation	2:

Medical Groups Affiliated with Walter Reed National Military Med Cen

There are 0 doctors and 0 medical groups that are affiliated with Walter Reed National Military Med Cen.