HOLY CROSS GERMANTOWN HOSPITAL Ratings and Reviews

About HOLY CROSS GERMANTOWN HOSPITAL

HOLY CROSS GERMANTOWN HOSPITAL is a Acute Care Hospitals. It is in GERMANTOWN, MD. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210065. It does provide emergency services. There are 246 medical professionals and 121 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at HOLY CROSS GERMANTOWN HOSPITAL.

Quick Links to HOLY CROSS GERMANTOWN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOLY CROSS GERMANTOWN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	25 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	63 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	60 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	29 %
Patients who reported that their doctors "Always" communicated well	68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	25 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	19 %
Patients who reported that their doctors "Always" listened carefully to them	66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	26 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	30 %
Patients who reported that they "Always" received help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	36 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	45 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	37 %
Patients who reported that staff "Always" explained about medicines before giving it to them	46 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	61 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	79 %
Patients who "Agree" they understood their care when they left the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	34 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	62 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	27 %
Patients who "Agree" that they understood their responsiblities in managing their health	60 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	31 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HOLY CROSS GERMANTOWN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOLY CROSS GERMANTOWN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOLY CROSS GERMANTOWN HOSPITAL: Not Available

We do not have detailed cost analysis for HOLY CROSS GERMANTOWN HOSPITAL.

Infection Rates at HOLY CROSS GERMANTOWN HOSPITAL

These measures show how often patients at HOLY CROSS GERMANTOWN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.89 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,279.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.61 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,531.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.89 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.83 / Same
SSI - Colon Surgery: Upper Confidence Limit	6.30 / Same
SSI - Colon Surgery: Number of Procedures	59.00 / Same
SSI - Colon Surgery: Predicted Cases	1.53 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	2.61 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	21.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.20 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.26 / Same
MRSA Bacteremia: Patient Days	34,228.00 / Same
MRSA Bacteremia: Predicted Cases	1.33 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.30 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.22 / Same
Clostridium Difficile (C.Diff): Patient Days	30,024.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	12.41 / Same
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Same
Clostridium Difficile (C.Diff)	0.65 / Same

How HOLY CROSS GERMANTOWN HOSPITAL Compares to Other Similar Facilities

This is how HOLY CROSS GERMANTOWN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GERMANTOWN, MD

Worst Hospitals in GERMANTOWN, MD

Percentages of Complications and Deaths at HOLY CROSS GERMANTOWN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	11.8%	SAME
Death rate for pneumonia patients	20.6%	SAME
Death rate for stroke patients	15.4%	SAME
Pressure ulcer rate	0.6%	SAME
Death rate among surgical inpatients with serious treatable complications	170.29%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.3%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.99%	SAME
Postoperative respiratory failure rate	9.61%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.38%	SAME
Postoperative sepsis rate	4.68%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	0.95%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near HOLY CROSS GERMANTOWN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOLY CROSS GERMANTOWN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Bedford Court Healthcare Cent.	5:
Friends Nursing Home	5:
Goodwin House Bailey's Crossroads	5:
Sacred Heart Home Inc	5:
Montcare at Potomac	5:
Complete Care at Springbrook	5:
Residences at Vantage Point	5:
Ingleside at King Farm	5:
The Lutheran Village at Miller's Grant	5:
Arleigh Burke Pavilion	5:
Tuckerman Rehabilitation and Healthcare Center	5:
Jeanne Jugan Residence	5:
Montgomery Village Care Center	5:
Goodwin House Alexandria	5:
Forest Hills of Dc	5:
Lisner Louise Dickson Hurthome	5:
Homewood at Crumland Farms	5:
Hebrew Home of Greater Washington	5:
The Hsc Pediatric Skilled Nursing Facility	5:
Maplewood Park Place	5:
Sterling Care Hillhaven	5:
Johnson Cntr/falcons Landing	5:
Wilson Health Care Center	5:
Future Care Capital Region	5:
Sibley Mem Hosp Renaissance	5:
Sterling Care Rockville Nursing	5:
Buckingham's Choice	5:
Riderwood Village	5:
Ascension Living Carroll Manor	4:
Montcare at Bethesda	4:
Potomac Valley Rehabilitation and Healthcare	4:
Autumn Lake Healthcare at Oak Manor	4:
Carriage Hill Bethesda	4:
Forestville Healthcare Center	4:
Sligo Creek Healthcare	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Autumn Lake Healthcare at Chevy Chase	4:
Heritage Hall-Leesburg	4:
Autumn Lake Healthcare at Silver Spring	4:
August Healthcare at Iliff	4:
Fairhaven	4:
Dulles Health and Rehab Center	4:
Sterling Care at South Mountain	4:
Knollwood Hsc	4:
Ashby Ponds Inc	4:
The Jefferson	4:
Villa Rosa Nursing and Rehabilitation, LLC	4:
Complete Care at Wheaton	3:
Autumn Lake Healthcare at Cherry Lane	3:
The Village at Rockville	3:
Bridgepoint Subacute and Rehab Capitol Hill	3:
Ingleside at Rock Creek	3:
Bel Pre Healthcare Center	3:
Annandale Healthcare Center	3:
Unique Rehabilitation and Health Center LLC	3:
Doctors Community Rehabilitation and Patient Care	3:
Autumn Lake Healthcare at Glade Valley	3:
Encore at Turf Valley	3:
Future Care Old Court	3:
Alexandria Rehabilitation and Healthcare Center	3:
Inspire Rehabilitation and Health Center LLC	3:
Lorien Health Systems Mt Airy	3:
Althea Woodland Nursing Home	3:
Sterling Care Bethesda	3:
Washington Ctr For Aging Svcs	3:
Stoddard Baptist Nursing Home	3:
Regency Care of Silver Spring, LLC	3:
The Virginian	3:
Complete Care at Hyattsville	2:
Fairland Center	2:
Autumn Lake Healthcare at Patuxent River	2:
Collingswood Rehabilitation and Healthcare Center	2:
Cherrydale Health and Rehabilitation Center	2:
Layhill Nursing and Rehabilitation Center	2:
Crescent Cities Nursing and Rehabilitation Center	2:
Shady Grove Nursing and Rehabilitation Center	2:
Regency Care of Arlington, LLC	2:
Deanwood Rehabilitation and Wellness Center	2:
White Oak Rehabilitation and Nursing Center	2:
Lorien Health Systems - Columbia	2:
Citizens Care and Rehabilitation Center of Frederi	2:
Copper Ridge Nursing and Assisted Living Center	2:
Chapel Hill Nursing Center	2:
Autumn Lake Healthcare at Ballenger Creek	2:
Frederick Health and Rehabilitation Center	2:
Autumn Lake Healthcare at Oakview	2:
Fair Oaks Health and Rehabilitation	2:
Potomac Falls Health and Rehab Center	2:
Serenity Rehabilitation and Health Center LLC	2:
Kensington Healthcare Center	2:
Northampton Manor Nursing and Rehabilitation Cente	2:
Fairfax Rehabilitation and Nursing Center	2:
Montcare at Wheaton	2:
Loudoun Rehabilitation and Nursing Center	1:
Capitol City Rehab and Healthcare Center	1:
Fox Chase Healthcare	1:
Ellicott City Healthcare Center	1:
Bridgepoint Sub-Acute and Rehab National Harborside	1:
Carlin Springs Health and Rehabilitation	1:
Adelphi Nursing and Rehabilitation Center	1:

Medical Groups Affiliated with HOLY CROSS GERMANTOWN HOSPITAL

There are 246 doctors and 121 medical groups that are affiliated with HOLY CROSS GERMANTOWN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HOLY CROSS GERMANTOWN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HOLY CROSS GERMANTOWN HOSPITAL.