CONTACT INFORMATION REVIEWS & MORE DATA

ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  11890 HEALING WAY, SILVER SPRING, MD 20904
  • Phone:  (240) 637-4000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   72%

  About ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER is a Acute Care Hospitals. It is in SILVER SPRING, MD. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210016. It does provide emergency services. There are 270 medical professionals and 141 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

Quick Links to ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 25 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER: Not Available

We do not have detailed cost analysis for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

Infection Rates at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

These measures show how often patients at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.61 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 5,431.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.93 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,951.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.62 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.07 / Same
SSI - Colon Surgery: Number of Procedures 88.00 / Same
SSI - Colon Surgery: Predicted Cases 2.38 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.42 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 57.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.45 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.37 / Same
MRSA Bacteremia: Upper Confidence Limit 2.25 / Same
MRSA Bacteremia: Patient Days 68,402.00 / Same
MRSA Bacteremia: Predicted Cases 4.94 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 1.01 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.43 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.07 / Same
Clostridium Difficile (C.Diff): Patient Days 63,450.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 27.28 / Same
Clostridium Difficile (C.Diff): Observed Cases 19.00 / Same
Clostridium Difficile (C.Diff) 0.70 / Same

How ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER Compares to Other Similar Facilities

This is how ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SILVER SPRING, MD

Worst Hospitals in SILVER SPRING, MD

Percentages of Complications and Deaths at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.8% SAME
Death rate for heart attack patients 15% SAME
Death rate for CABG surgery patients 2.6% SAME
Death rate for COPD patients 6.6% SAME
Death rate for heart failure patients 12.1% SAME
Death rate for pneumonia patients 18.1% SAME
Death rate for stroke patients 12.2% SAME
Pressure ulcer rate 0.23% SAME
Death rate among surgical inpatients with serious treatable complications 163.21% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.72% SAME
Postoperative acute kidney injury requiring dialysis rate 1.04% SAME
Postoperative respiratory failure rate 7.15% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.89% SAME
Postoperative sepsis rate 6.05% SAME
Postoperative wound dehiscence rate 1.81% SAME
Abdominopelvic accidental puncture or laceration rate 1.12% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.85% SAME

Skilled Nursing Facilities Near ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Montcare at Potomac 5:
Complete Care at Springbrook 5:
Goodwin House Alexandria 5:
Arleigh Burke Pavilion 5:
Forest Hills of Dc 5:
Tuckerman Rehabilitation and Healthcare Center 5:
Jeanne Jugan Residence 5:
Johnson Cntr/falcons Landing 5:
Wilson Health Care Center 5:
Pickersgill Retirement Community 5:
Greenspring Village 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Bedford Court Healthcare Cent. 5:
Sterling Care Hillhaven 5:
Residences at Vantage Point 5:
Riderwood Village 5:
Future Care Capital Region 5:
The Hsc Pediatric Skilled Nursing Facility 5:
Hebrew Home of Greater Washington 5:
Sterling Care Rockville Nursing 5:
Woodbine Rehabilitation and Healthcare Center 5:
The Lutheran Village at Miller's Grant 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Ingleside at King Farm 5:
Transitional Care Services at Mercy Medical Center 5:
Maplewood Park Place 5:
Chestnut Grn Hlth Ctr Blakehur 5:
Goodwin House Bailey's Crossroads 5:
Lisner Louise Dickson Hurthome 5:
Sibley Mem Hosp Renaissance 5:
St. Joseph's Nursing Home 5:
Belvoir Woods Health Care Center at The Fairfax 5:
Complete Care at Multi Medical Center LLC 5:
Montgomery Village Care Center 5:
Sacred Heart Home Inc 5:
Friends Nursing Home 5:
Ginger Cove 5:
Autumn Lake Healthcare at Crofton 4:
Fairhaven 4:
Montcare at Bethesda 4:
Forestville Healthcare Center 4:
Dulles Health and Rehab Center 4:
Burke Health and Rehabilitation Center 4:
The Jefferson 4:
Potomac Valley Rehabilitation and Healthcare 4:
Villa Rosa Nursing and Rehabilitation, LLC 4:
Autumn Lake Healthcare at Silver Spring 4:
Ascension Living Carroll Manor 4:
Larkin Chase Center 4:
Marley Neck Health and Rehabilitation Center 4:
Autumn Lake Healthcare at Oak Manor 4:
Roland Park Place 4:
Good Samaritan Nursing Home Operator, LLC 4:
Oak Crest Village 4:
Future Care Sandtown-Winchester 4:
August Healthcare at Iliff 4:
Brooke Grove Rehab. and Nsg Ctr 4:
Knollwood Hsc 4:
Little Sisters of The Poor 4:
Sligo Creek Healthcare 4:
Autumn Lake Healthcare at Chevy Chase 4:
Lochearn Nursing Home, LLC 4:
Future Care Pineview 4:
Carriage Hill Bethesda 4:
Autumn Lake Healthcare at Perring Parkway 3:
Sterling Care Bethesda 3:
North Oaks Communities 3:
Inspire Rehabilitation and Health Center LLC 3:
Future Care Old Court 3:
Washington Ctr For Aging Svcs 3:
Lorien Health Systems Mt Airy 3:
Stoddard Baptist Nursing Home 3:
Autumn Lake Healthcare at Waugh Chapel 3:
Future Care Chesapeake 3:
Roland Park Rehabilitation and Healthcare Center 3:
Blue Point Healthcare Center 3:
Complete Care at Wheaton 3:
Levindale Hebrew Ger Ctr and Hsp 3:
The Village at Rockville 3:
Hammonds Lane Center 3:
Autumn Lake Healthcare at Cherry Lane 3:
Keswick Multi-Care Center 3:
Bel Pre Healthcare Center 3:
The Virginian 3:
Autumn Lake Healthcare at Bradford Oaks 3:
Autumn Lake Healthcare at Alice Manor 3:
Ingleside at Rock Creek 3:
Encore at Turf Valley 3:
Maryland Baptist Aged Home 3:
Future Care Northpoint 3:
Future Care Canton Harbor 3:
Forest Haven Nursing and Rehabilitation Ctr 3:
Alexandria Rehabilitation and Healthcare Center 3:
Bridgepoint Subacute and Rehab Capitol Hill 3:
Doctors Community Rehabilitation and Patient Care 3:
Greater Baltimore Medical Center Sub Acute Unit 3:
Future Care Charles Village 3:
Annandale Healthcare Center 3:
Regency Care of Silver Spring, LLC 3:
Unique Rehabilitation and Health Center LLC 3:

Medical Groups Affiliated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

There are 270 doctors and 141 medical groups that are affiliated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

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