HOLY CROSS HOSPITAL Ratings and Reviews

About HOLY CROSS HOSPITAL

HOLY CROSS HOSPITAL is a Acute Care Hospitals. It is in SILVER SPRING, MD. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 210004. It DOES NOT provide emergency services. There are 372 medical professionals and 137 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at HOLY CROSS HOSPITAL.

Quick Links to HOLY CROSS HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOLY CROSS HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	67 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	63 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	27 %
Patients who reported that their doctors "Always" communicated well	70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	23 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	26 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	27 %
Patients who reported that they "Always" received help as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	41 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	22 %
Patients who reported that YES, they did discuss whether they would need help after discharge	78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	55 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	37 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	61 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	28 %
Patients who "Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HOLY CROSS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOLY CROSS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOLY CROSS HOSPITAL: Not Available

We do not have detailed cost analysis for HOLY CROSS HOSPITAL.

Infection Rates at HOLY CROSS HOSPITAL

These measures show how often patients at HOLY CROSS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.49 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	11,948.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	13.65 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	12,516.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	18.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.04 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.24 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.46 / Same
SSI - Colon Surgery: Number of Procedures	294.00 / Same
SSI - Colon Surgery: Predicted Cases	7.61 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.66 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	1.12 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.71 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures	645.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases	5.15 / Worse
SSI - Abdominal Hysterectomy: Observed Cases	11.00 / Worse
SSI - Abdominal Hysterectomy	2.14 / Worse
MRSA Bacteremia: Lower Confidence Limit	0.01 / Better
MRSA Bacteremia: Upper Confidence Limit	0.55 / Better
MRSA Bacteremia: Patient Days	122,004.00 / Better
MRSA Bacteremia: Predicted Cases	8.96 / Better
MRSA Bacteremia: Observed Cases	1.00 / Better
MRSA Bacteremia	0.11 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.31 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.69 / Better
Clostridium Difficile (C.Diff): Patient Days	105,243.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	52.91 / Better
Clostridium Difficile (C.Diff): Observed Cases	25.00 / Better
Clostridium Difficile (C.Diff)	0.47 / Better

How HOLY CROSS HOSPITAL Compares to Other Similar Facilities

This is how HOLY CROSS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SILVER SPRING, MD

Worst Hospitals in SILVER SPRING, MD

Percentages of Complications and Deaths at HOLY CROSS HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	12.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.7%	SAME
Death rate for heart failure patients	13.7%	SAME
Death rate for pneumonia patients	18%	SAME
Death rate for stroke patients	11.1%	SAME
Pressure ulcer rate	1.28%	Worse
Death rate among surgical inpatients with serious treatable complications	192.65%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.29%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.28%	SAME
Postoperative respiratory failure rate	11.73%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.81%	SAME
Postoperative sepsis rate	5.45%	SAME
Postoperative wound dehiscence rate	1.73%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.21%	SAME

Skilled Nursing Facilities Near HOLY CROSS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOLY CROSS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Sterling Care Hillhaven	5:
Greenspring Village	5:
Riderwood Village	5:
Tuckerman Rehabilitation and Healthcare Center	5:
The Lutheran Village at Miller's Grant	5:
St. Joseph's Nursing Home	5:
Hebrew Home of Greater Washington	5:
Sibley Mem Hosp Renaissance	5:
Lisner Louise Dickson Hurthome	5:
Transitional Care Services at Mercy Medical Center	5:
Maplewood Park Place	5:
Residences at Vantage Point	5:
Jeanne Jugan Residence	5:
Arleigh Burke Pavilion	5:
Goodwin House Alexandria	5:
Sacred Heart Home Inc	5:
Ingleside at King Farm	5:
Complete Care at Springbrook	5:
Friends Nursing Home	5:
The Hsc Pediatric Skilled Nursing Facility	5:
Buckingham's Choice	5:
Woodbine Rehabilitation and Healthcare Center	5:
Sterling Care Rockville Nursing	5:
Wilson Health Care Center	5:
Forest Hills of Dc	5:
Future Care Capital Region	5:
Goodwin House Bailey's Crossroads	5:
Belvoir Woods Health Care Center at The Fairfax	5:
Montcare at Potomac	5:
Johnson Cntr/falcons Landing	5:
Lorien Nursing and Rehab Ctr - Elkridge	5:
Bedford Court Healthcare Cent.	5:
Montgomery Village Care Center	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Fairhaven	4:
Montcare at Bethesda	4:
Future Care Pineview	4:
Good Samaritan Nursing Home Operator, LLC	4:
Ashby Ponds Inc	4:
Birmingham Green	4:
Dulles Health and Rehab Center	4:
Forestville Healthcare Center	4:
Autumn Lake Healthcare at Silver Spring	4:
Potomac Valley Rehabilitation and Healthcare	4:
Lochearn Nursing Home, LLC	4:
Ascension Living Carroll Manor	4:
Larkin Chase Center	4:
Villa Rosa Nursing and Rehabilitation, LLC	4:
Roland Park Place	4:
Future Care Sandtown-Winchester	4:
Little Sisters of The Poor	4:
Knollwood Hsc	4:
The Jefferson	4:
Marley Neck Health and Rehabilitation Center	4:
Sligo Creek Healthcare	4:
Autumn Lake Healthcare at Chevy Chase	4:
Brooke Grove Rehab. and Nsg Ctr	4:
August Healthcare at Iliff	4:
Burke Health and Rehabilitation Center	4:
Carriage Hill Bethesda	4:
Autumn Lake Healthcare at Oak Manor	4:
Autumn Lake Healthcare at Crofton	4:
Lorien Health Systems Mt Airy	3:
Future Care Old Court	3:
Unique Rehabilitation and Health Center LLC	3:
Sterling Care Bethesda	3:
Levindale Hebrew Ger Ctr and Hsp	3:
Annandale Healthcare Center	3:
Inspire Rehabilitation and Health Center LLC	3:
Blue Point Healthcare Center	3:
Washington Ctr For Aging Svcs	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Stoddard Baptist Nursing Home	3:
Complete Care at Wheaton	3:
Hammonds Lane Center	3:
The Village at Rockville	3:
Keswick Multi-Care Center	3:
Future Care Charles Village	3:
Autumn Lake Healthcare at Cherry Lane	3:
Roland Park Rehabilitation and Healthcare Center	3:
Autumn Lake Healthcare at Alice Manor	3:
Ingleside at Rock Creek	3:
Bel Pre Healthcare Center	3:
Westminster at Lake Ridge	3:
Autumn Lake Healthcare at Bradford Oaks	3:
Maryland Baptist Aged Home	3:
Future Care Canton Harbor	3:
Forest Haven Nursing and Rehabilitation Ctr	3:
Doctors Community Rehabilitation and Patient Care	3:
The Virginian	3:
Encore at Turf Valley	3:
Bridgepoint Subacute and Rehab Capitol Hill	3:
Regency Care of Silver Spring, LLC	3:
Alexandria Rehabilitation and Healthcare Center	3:
Althea Woodland Nursing Home	3:
Serenity Rehabilitation and Health Center LLC	2:
Deanwood Rehabilitation and Wellness Center	2:
Autumn Lake Healthcare at Oakview	2:
George Washington Health and Rehabilitation	2:
Potomac Falls Health and Rehab Center	2:

Medical Groups Affiliated with HOLY CROSS HOSPITAL

There are 372 doctors and 137 medical groups that are affiliated with HOLY CROSS HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HOLY CROSS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HOLY CROSS HOSPITAL.