VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE Ratings and Reviews

  About VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	80 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	67 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	80 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	54 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	23 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	92 %
Patients who "Agree" they understood their care when they left the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	58 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	28 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	68 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE: Not Available

We do not have detailed cost analysis for VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE.

Infection Rates at VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

These measures show how often patients at VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.01 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	7.69 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	1,330.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.25 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	3.19 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	1.40 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	7.20 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,460.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.73 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards)	3.46 / Worse
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE Compares to Other Similar Facilities

This is how VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	12.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	5.9%	Better
Death rate for heart failure patients	7.2%	Better
Death rate for pneumonia patients	13.2%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.39%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.33%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.91%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.39%	SAME
Postoperative respiratory failure rate	13.81%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.89%	SAME
Postoperative sepsis rate	5.34%	SAME
Postoperative wound dehiscence rate	1.72%	SAME
Abdominopelvic accidental puncture or laceration rate	0.89%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.1%	SAME

Skilled Nursing Facilities Near VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Bedford Court Healthcare Cent.	5:
Friends Nursing Home	5:
Lisner Louise Dickson Hurthome	5:
Sacred Heart Home Inc	5:
Chestnut Grn Hlth Ctr Blakehur	5:
St. Joseph's Nursing Home	5:
Broadmead	5:
Pickersgill Retirement Community	5:
Glen Meadows Retirement Com.	5:
Sterling Care Hillhaven	5:
Complete Care at Multi Medical Center LLC	5:
Residences at Vantage Point	5:
Complete Care at Springbrook	5:
The Hsc Pediatric Skilled Nursing Facility	5:
Riderwood Village	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Ginger Cove	5:
Transitional Care Services at Mercy Medical Center	5:
Lorien Nursing and Rehab Ctr - Elkridge	5:
Forest Hills of Dc	5:
Jeanne Jugan Residence	5:
The Lutheran Village at Miller's Grant	5:
Roland Park Place	4:
Larkin Chase Center	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Autumn Lake Healthcare at Silver Spring	4:
Good Samaritan Nursing Home Operator, LLC	4:
Fairhaven	4:
Sligo Creek Healthcare	4:
Autumn Lake Healthcare at Oak Manor	4:
Lochearn Nursing Home, LLC	4:
Knollwood Hsc	4:
Sterling Care Riverside	4:
Ascension Living Carroll Manor	4:
Autumn Lake Healthcare at Chevy Chase	4:
Autumn Lake Healthcare at Crofton	4:
Marley Neck Health and Rehabilitation Center	4:
Oak Crest Village	4:
Complete Care at Annapolis	4:
Future Care Sandtown-Winchester	4:
Villa Rosa Nursing and Rehabilitation, LLC	4:
Little Sisters of The Poor	4:
Forest Haven Nursing and Rehabilitation Ctr	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Future Care Canton Harbor	3:
Future Care Northpoint	3:
Future Care Chesapeake	3:
North Oaks Communities	3:
Bel Pre Healthcare Center	3:
Complete Care at Wheaton	3:
Maryland Baptist Aged Home	3:
Encore at Turf Valley	3:
Autumn Lake Healthcare at Riverview	3:
Future Care Charles Village	3:
Doctors Community Rehabilitation and Patient Care	3:
Autumn Lake Healthcare at Cherry Lane	3:
Autumn Lake Healthcare at Alice Manor	3:
Baywoods of Annapolis	3:
Keswick Multi-Care Center	3:
Autumn Lake Healthcare at Perring Parkway	3:
Levindale Hebrew Ger Ctr and Hsp	3:
Ingleside at Rock Creek	3:
Roland Park Rehabilitation and Healthcare Center	3:
Blue Point Healthcare Center	3:
Carroll Lutheran Village	3:
Lorien Mays Chapel	3:
Stella Maris, Inc.	3:
Althea Woodland Nursing Home	3:
Future Care Old Court	3:
Hammonds Lane Center	3:
Greater Baltimore Medical Center Sub Acute Unit	3:
Advanced Rehab at Autumn Lake Healthcare	3:
Regency Care of Silver Spring, LLC	3:
Stoddard Baptist Nursing Home	3:
Copper Ridge Nursing and Assisted Living Center	2:
Autumn Lake Healthcare at Catonsville	2:
Peace Healthcare at Ridgeway Manor	2:
Montcare at Wheaton	2:
Crescent Cities Nursing and Rehabilitation Center	2:
Future Care Irvington	2:
Westgate Hills Rehab and Healthcare Ctr	2:
Frederick Villa Healthcare	2:
Holly Hill Healthcare Center	2:
White Oak Rehabilitation and Nursing Center	2:
Fayette Health and Rehabilitation Center	2:
Meadow Park Rehabilitation and Healthcare Center	2:
Fairland Center	2:
Future Care Homewood	2:
Autumn Lake Healthcare at Bridgepark	2:
Autumn Lake Healthcare at Patuxent River	2:
The Nursing and Rehab Center at Stadium Place	2:
Autumn Lake Healthcare Post-Acute Care Center	2:
Oakwood Snf LLC	2:
Autumn Lake Healthcare at Long Green	2:
Autumn Lake Healthcare at Arlington West	2:
South River Healthcare Center	2:
Layhill Nursing and Rehabilitation Center	2:
Autumn Lake Healthcare at Overlea	2:
Autumn Lake Healthcare at Baltimore Washington	2:
Resorts of Augsburg	2:

Medical Groups Affiliated with VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

There are 0 doctors and 0 medical groups that are affiliated with VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE.