MERCY MEDICAL CENTER INC Ratings and Reviews

About MERCY MEDICAL CENTER INC

MERCY MEDICAL CENTER INC is a Acute Care Hospitals. It is in BALTIMORE, MD. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 210008. It does provide emergency services. There are 424 medical professionals and 65 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MERCY MEDICAL CENTER INC.

Quick Links to MERCY MEDICAL CENTER INC Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY MEDICAL CENTER INC to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	10 %
Patients who reported that YES, they did discuss whether they would need help after discharge	90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MERCY MEDICAL CENTER INC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY MEDICAL CENTER INC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY MEDICAL CENTER INC: Not Available

We do not have detailed cost analysis for MERCY MEDICAL CENTER INC.

Infection Rates at MERCY MEDICAL CENTER INC

These measures show how often patients at MERCY MEDICAL CENTER INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.04 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.81 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	9,038.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,271.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.57 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.30 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.84 / Same
SSI - Colon Surgery: Number of Procedures	236.00 / Same
SSI - Colon Surgery: Predicted Cases	6.04 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Better
SSI - Abdominal Hysterectomy: Upper Confidence Limit	0.58 / Better
SSI - Abdominal Hysterectomy: Number of Procedures	699.00 / Better
SSI - Abdominal Hysterectomy: Predicted Cases	5.15 / Better
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Better
SSI - Abdominal Hysterectomy	0.00 / Better
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	1.30 / Same
MRSA Bacteremia: Patient Days	57,105.00 / Same
MRSA Bacteremia: Predicted Cases	2.31 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.62 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.34 / Same
Clostridium Difficile (C.Diff): Patient Days	50,418.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	27.94 / Same
Clostridium Difficile (C.Diff): Observed Cases	26.00 / Same
Clostridium Difficile (C.Diff)	0.93 / Same

How MERCY MEDICAL CENTER INC Compares to Other Similar Facilities

This is how MERCY MEDICAL CENTER INC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at MERCY MEDICAL CENTER INC

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.5%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.7%	SAME
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	17.4%	SAME
Death rate for stroke patients	12.7%	SAME
Pressure ulcer rate	1.04%	SAME
Death rate among surgical inpatients with serious treatable complications	174.2%	SAME
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.93%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.15%	SAME
Postoperative respiratory failure rate	6.89%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.85%	SAME
Postoperative sepsis rate	4.41%	SAME
Postoperative wound dehiscence rate	2.01%	SAME
Abdominopelvic accidental puncture or laceration rate	1.44%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.09%	SAME

Skilled Nursing Facilities Near MERCY MEDICAL CENTER INC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY MEDICAL CENTER INC ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lorien Nursing and Rehab Ctr - Elkridge	5:
The Lutheran Village at Miller's Grant	5:
Complete Care at Multi Medical Center LLC	5:
Broadmead	5:
Residences at Vantage Point	5:
Chestnut Grn Hlth Ctr Blakehur	5:
Complete Care at Springbrook	5:
Friends Nursing Home	5:
Ginger Cove	5:
St. Joseph's Nursing Home	5:
Bedford Court Healthcare Cent.	5:
Transitional Care Services at Mercy Medical Center	5:
The Hsc Pediatric Skilled Nursing Facility	5:
Pickersgill Retirement Community	5:
Sterling Care Hillhaven	5:
Sacred Heart Home Inc	5:
Forest Hills of Dc	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Riderwood Village	5:
Glen Meadows Retirement Com.	5:
Jeanne Jugan Residence	5:
Good Samaritan Nursing Home Operator, LLC	4:
Larkin Chase Center	4:
Knollwood Hsc	4:
Fairhaven	4:
Future Care Sandtown-Winchester	4:
Oak Crest Village	4:
Lochearn Nursing Home, LLC	4:
Autumn Lake Healthcare at Chevy Chase	4:
Autumn Lake Healthcare at Oak Manor	4:
Marley Neck Health and Rehabilitation Center	4:
Sterling Care Riverside	4:
Autumn Lake Healthcare at Silver Spring	4:
Villa Rosa Nursing and Rehabilitation, LLC	4:
Roland Park Place	4:
Sligo Creek Healthcare	4:
Autumn Lake Healthcare at Crofton	4:
Ascension Living Carroll Manor	4:
Complete Care at Annapolis	4:
Lorien Bulle Rock	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Little Sisters of The Poor	4:
Future Care Canton Harbor	3:
Future Care Chesapeake	3:
Future Care Northpoint	3:
Autumn Lake Healthcare at Riverview	3:
Complete Care at Wheaton	3:
Maryland Baptist Aged Home	3:
Encore at Turf Valley	3:
Doctors Community Rehabilitation and Patient Care	3:
Future Care Charles Village	3:
Autumn Lake Healthcare at Perring Parkway	3:
Autumn Lake Healthcare at Cherry Lane	3:
Autumn Lake Healthcare at Alice Manor	3:
Bel Pre Healthcare Center	3:
Keswick Multi-Care Center	3:
Ingleside at Rock Creek	3:
North Oaks Communities	3:
Roland Park Rehabilitation and Healthcare Center	3:
Forest Haven Nursing and Rehabilitation Ctr	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Regency Care of Silver Spring, LLC	3:
Blue Point Healthcare Center	3:
Levindale Hebrew Ger Ctr and Hsp	3:
Carroll Lutheran Village	3:
Lorien Mays Chapel	3:
Stella Maris, Inc.	3:
Future Care Old Court	3:
Hammonds Lane Center	3:
Greater Baltimore Medical Center Sub Acute Unit	3:
Advanced Rehab at Autumn Lake Healthcare	3:
Stoddard Baptist Nursing Home	3:
Althea Woodland Nursing Home	3:
Baywoods of Annapolis	3:
Crescent Cities Nursing and Rehabilitation Center	2:
Peace Healthcare at Ridgeway Manor	2:
White Oak Rehabilitation and Nursing Center	2:
Montcare at Wheaton	2:
Holly Hill Healthcare Center	2:
Future Care Irvington	2:
Westgate Hills Rehab and Healthcare Ctr	2:
Frederick Villa Healthcare	2:
Fayette Health and Rehabilitation Center	2:
Fairland Center	2:
Meadow Park Rehabilitation and Healthcare Center	2:
Future Care Homewood	2:
Autumn Lake Healthcare at Patuxent River	2:
Autumn Lake Healthcare at Bridgepark	2:
Copper Ridge Nursing and Assisted Living Center	2:
The Nursing and Rehab Center at Stadium Place	2:
Autumn Lake Healthcare Post-Acute Care Center	2:
Oakwood Snf LLC	2:
Layhill Nursing and Rehabilitation Center	2:
Autumn Lake Healthcare at Arlington West	2:
Autumn Lake Healthcare at Long Green	2:
South River Healthcare Center	2:
Autumn Lake Healthcare at Baltimore Washington	2:
Autumn Lake Healthcare at Overlea	2:
Resorts of Augsburg	2:
Autumn Lake Healthcare at Homewood	2:

Medical Groups Affiliated with MERCY MEDICAL CENTER INC

There are 424 doctors and 65 medical groups that are affiliated with MERCY MEDICAL CENTER INC.

Affiliated Doctor Groups

The list of medical professionals associated with MERCY MEDICAL CENTER INC is very long, so we have added another pages. See a list of medical professionals associated with MERCY MEDICAL CENTER INC.