MEDSTAR UNION MEMORIAL HOSPITAL Ratings and Reviews

About MEDSTAR UNION MEMORIAL HOSPITAL

MEDSTAR UNION MEMORIAL HOSPITAL is a Acute Care Hospitals. It is in BALTIMORE, MD. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 210024. It does provide emergency services. There are 473 medical professionals and 79 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MEDSTAR UNION MEMORIAL HOSPITAL.

Quick Links to MEDSTAR UNION MEMORIAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDSTAR UNION MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEDSTAR UNION MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDSTAR UNION MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDSTAR UNION MEMORIAL HOSPITAL: Not Available

We do not have detailed cost analysis for MEDSTAR UNION MEMORIAL HOSPITAL.

Infection Rates at MEDSTAR UNION MEMORIAL HOSPITAL

These measures show how often patients at MEDSTAR UNION MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.06 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,940.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.60 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,811.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	6.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.19 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.18 / Same
MRSA Bacteremia: Upper Confidence Limit	1.91 / Same
MRSA Bacteremia: Patient Days	48,894.00 / Same
MRSA Bacteremia: Predicted Cases	4.27 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.70 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.63 / Better
Clostridium Difficile (C.Diff): Patient Days	48,894.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.17 / Better
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Better
Clostridium Difficile (C.Diff)	0.36 / Better

How MEDSTAR UNION MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how MEDSTAR UNION MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at MEDSTAR UNION MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.2%	SAME
Death rate for heart attack patients	11.1%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	7.1%	SAME
Death rate for heart failure patients	7.6%	Better
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	14.9%	SAME
Pressure ulcer rate	1.28%	Worse
Death rate among surgical inpatients with serious treatable complications	172.28%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	3.34%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	10.29%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.8%	SAME
Postoperative sepsis rate	5.36%	SAME
Postoperative wound dehiscence rate	1.93%	SAME
Abdominopelvic accidental puncture or laceration rate	1.16%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.24%	Worse

Skilled Nursing Facilities Near MEDSTAR UNION MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDSTAR UNION MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Riderwood Village	5:
Glen Meadows Retirement Com.	5:
Friends Nursing Home	5:
Residences at Vantage Point	5:
Sterling Care Hillhaven	5:
Broadmead	5:
St. Joseph's Nursing Home	5:
St. Elizabeth Rehab. and Nsg. Ce	5:
Chestnut Grn Hlth Ctr Blakehur	5:
The Lutheran Village at Miller's Grant	5:
Complete Care at Multi Medical Center LLC	5:
Transitional Care Services at Mercy Medical Center	5:
Pickersgill Retirement Community	5:
Lorien Nursing and Rehab Ctr - Elkridge	5:
Complete Care at Springbrook	5:
Bedford Court Healthcare Cent.	5:
Marley Neck Health and Rehabilitation Center	4:
Sligo Creek Healthcare	4:
Good Samaritan Nursing Home Operator, LLC	4:
Brooke Grove Rehab. and Nsg Ctr	4:
Sterling Care Riverside	4:
Lochearn Nursing Home, LLC	4:
Autumn Lake Healthcare at Crofton	4:
Autumn Lake Healthcare at Silver Spring	4:
Knollwood Hsc	4:
Little Sisters of The Poor	4:
Fairhaven	4:
Oak Crest Village	4:
Autumn Lake Healthcare at Chevy Chase	4:
Lorien Bulle Rock	4:
Autumn Lake Healthcare at Oak Manor	4:
Roland Park Place	4:
Future Care Sandtown-Winchester	4:
Future Care Charles Village	3:
Autumn Lake Healthcare at Waugh Chapel	3:
Regency Care of Silver Spring, LLC	3:
Autumn Lake Healthcare at Alice Manor	3:
Future Care Chesapeake	3:
Keswick Multi-Care Center	3:
Lorien Mays Chapel	3:
Hammonds Lane Center	3:
Althea Woodland Nursing Home	3:
Roland Park Rehabilitation and Healthcare Center	3:
Levindale Hebrew Ger Ctr and Hsp	3:
Future Care Old Court	3:
Blue Point Healthcare Center	3:
Complete Care at Wheaton	3:
Advanced Rehab at Autumn Lake Healthcare	3:
Future Care Canton Harbor	3:
Future Care Northpoint	3:
North Oaks Communities	3:
Stella Maris, Inc.	3:
Autumn Lake Healthcare at Cherry Lane	3:
Autumn Lake Healthcare at Perring Parkway	3:
Greater Baltimore Medical Center Sub Acute Unit	3:
Bel Pre Healthcare Center	3:
Autumn Lake Healthcare at Long View	3:
Autumn Lake Healthcare at Riverview	3:
Maryland Baptist Aged Home	3:
Encore at Turf Valley	3:
Forest Haven Nursing and Rehabilitation Ctr	3:
Carroll Lutheran Village	3:
Doctors Community Rehabilitation and Patient Care	3:
Future Care Homewood	2:
Autumn Lake Healthcare at Bridgepark	2:
Maryland Masonic Homes Ltd	2:
The Nursing and Rehab Center at Stadium Place	2:
Autumn Lake Healthcare Post-Acute Care Center	2:
Oakwood Snf LLC	2:
Autumn Lake Healthcare at Arlington West	2:
Montcare at Wheaton	2:
Lorien Health Systems - Columbia	2:
Autumn Lake Healthcare at Overlea	2:
Resorts of Augsburg	2:
Franklin Woods Center	2:
Charlestown Community Inc	2:
King David Nursing and Rehabilitation Center	2:
Autumn Lake Healthcare at Long Green	2:
Autumn Lake Healthcare at Ruxton	2:
Lorien Nsg and Rehab Ctr Belair	2:
Fairland Center	2:
Autumn Lake Healthcare at Oakview	2:
Autumn Lake Healthcare at Catonsville	2:
Copper Ridge Nursing and Assisted Living Center	2:
Autumn Lake Healthcare at Homewood	2:
Fairfield Nursing and Rehabilitation Center	2:
Holly Hill Healthcare Center	2:
Autumn Lake Healthcare at Parkville	2:
Chapel Hill Nursing Center	2:
Autumn Lake Healthcare at Patuxent River	2:
Kensington Healthcare Center	2:
Peace Healthcare at Ridgeway Manor	2:
Future Care Irvington	2:
Westgate Hills Rehab and Healthcare Ctr	2:
Frederick Villa Healthcare	2:
White Oak Rehabilitation and Nursing Center	2:
Layhill Nursing and Rehabilitation Center	2:
Fayette Health and Rehabilitation Center	2:
Sterling Care Bel Air	2:
Towson Rehabilitation and Healthcare Center	2:

Medical Groups Affiliated with MEDSTAR UNION MEMORIAL HOSPITAL

There are 473 doctors and 79 medical groups that are affiliated with MEDSTAR UNION MEMORIAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MEDSTAR UNION MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEDSTAR UNION MEMORIAL HOSPITAL.