CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC Ratings and Reviews

  About CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their nurses "Usually" communicated well	Not Available %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Always" listened carefully to them	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their nurses "Usually" listened carefully to them	Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Always" communicated well	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their doctors "Usually" communicated well	Not Available %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Always" listened carefully to them	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their doctors "Usually" listened carefully to them	Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand	Not Available %
Patients who reported that they "Always" received help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help as soon as they wanted	Not Available %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Usually" explained about medicines before giving it to them	Not Available %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home	Not Available %
Patients who reported that YES, they were given information about what to do during their recovery at home	Not Available %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge	Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who "Agree" they understood their care when they left the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	Not Available %
Patients who "Strongly Agree" they understood their care when they left the hospital	Not Available %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who reported that their room and bathroom were "Always" clean	Not Available %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	Not Available %
Patients who reported that their room and bathroom were "Usually" clean	Not Available %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	Not Available %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	Not Available %
Patients who reported that the area around their room was "Usually" quiet at night	Not Available %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	Not Available %
Patients who reported YES, they would definitely recommend the hospital	Not Available %
Patients who reported YES, they would probably recommend the hospital	Not Available %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC: Not Available

We do not have detailed cost analysis for CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC.

Infection Rates at CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC

These measures show how often patients at CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC Compares to Other Similar Facilities

This is how CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORFOLK, VA

Worst Hospitals in NORFOLK, VA

Percentages of Complications and Deaths at CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lake Prince Woods, Inc	5:
Harbor's Edge	5:
Westminster-Canterbury On Chesapeake Bay	5:
The Chesapeake	5:
Seaside Hhc @ Atlantic Shore	4:
Our Lady of Perpetual Help	4:
Riverside Lifelong Health and Rehab Smithfield	4:
Northampton Nursing and Rehabilitation Center	4:
The Newport Nursing and Rehabilitation Center	4:
Autumn Care of Chesapeake	3:
Lake Taylor Hosp	3:
Coliseum Nursing and Rehabilitation Center	3:
Regency Health and Rehabilitation Center	3:
Oak Grove Health and Rehab Center, LLC	2:
Princess Anne Health and Rehabilitation Center	2:
Portside Health and Rehab Center	2:
Kempsville Health and Rehab Center	2:
Maimonides Health Center of Virginia Beach	2:
Autumn Care of Portsmouth	2:
Thalia Gardens Rehabilitation and Nursing	2:
Autumn Care of Norfolk	2:
James River Nursing and Rehabilitation Center	2:
Hampton Health and Rehab Center, LLC	2:
Riverside Lifelong H and R Warwick Forest	2:
Bayside of Poquoson Health and Rehab	2:
York Nursing and Rehabilitation Center	2:
Nans Pointe Rehabilitation and Nursing	1:
Chesapeake Health and Rehabilitation Center	1:
Autumn Care of Suffolk	1:
Greenbrier Regional Medical Center	1:
Consulate Health Care of Windsor	1:
Rosemont Health and Rehab Center, LLC	1:
Waterside Health and Rehab Center	1:
Portsmouth Health and Rehab	1:
Birchwood Park Rehabilitation	1:
Norfolk Health and Rehabilitation Center	1:
Cypress Pointe Rehabilitation and Nursing	1:
Signature Healthcare of Norfolk	1:
Northern Cardinal Rehabilitation and Nursing	1:
Colonial Health and Rehab Center, LLC	1:
Bay Pointe Rehabilitation and Nursing	1:
Virginia Beach Healthcare and Rehab Center	1:
Bayside Health and Rehabilitation Center	1:
Consulate Health Care of Norfolk	1:
Norview Heights Rehabilitation and Nursing	1:
Waterview Health and Rehab Center	1:
Newport News Nursing and Rehab	1:
Old Dominion Rehabilitation and Nursing	1:
Jones and Cabacoy Veterans Care Center	No Data

Medical Groups Affiliated with CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC

There are 11 doctors and 2 medical groups that are affiliated with CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC.

Affiliated Doctor Groups

• CHILDRENS SPECIALTY GROUP PLLC
• SENTARA MEDICAL GROUP

Affiliated Doctors

• CRISTINA BALDASSARI ( OTOLARYNGOLOGY - CHILDRENS SPECIALTY GROUP PLLC )
• CHARLES DILLARD ( PHYSICAL MEDICINE AND REHABILITATION - CHILDRENS SPECIALTY GROUP PLLC )
• ALEXANDER ELLIS ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CHILDRENS SPECIALTY GROUP PLLC )
• JENNIFER KAYTON ( NURSE PRACTITIONER - CHILDRENS SPECIALTY GROUP PLLC )
• KATRINA LESHER ( PHYSICAL MEDICINE AND REHABILITATION - CHILDRENS SPECIALTY GROUP PLLC )
• ARPANA MAHALINGASHETTY ( PULMONARY DISEASE - SENTARA MEDICAL GROUP )
• CRYSTAL PROUD ( PEDIATRIC MEDICINE - CHILDRENS SPECIALTY GROUP PLLC )
• JOHN REED ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CHILDRENS SPECIALTY GROUP PLLC )
• IRENE RESTAINO ( NEPHROLOGY - CHILDRENS SPECIALTY GROUP PLLC )
• DEBORAH SCHOFIELD ( PATHOLOGY - CHILDRENS SPECIALTY GROUP PLLC )
• MELISSA WAIDE ( NURSE PRACTITIONER - CHILDRENS SPECIALTY GROUP PLLC )