CONTACT INFORMATION REVIEWS & MORE DATA

BECKLEY ARH HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  306 STANAFORD ROAD, BECKLEY, WV 25801
  • Phone:  (304) 255-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   62%

  About BECKLEY ARH HOSPITAL

BECKLEY ARH HOSPITAL is a Acute Care Hospitals. It is in BECKLEY, WV. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 510062. It does provide emergency services. There are 141 medical professionals and 56 doctor groups affiliated with the hospital. On average at BECKLEY ARH HOSPITAL, emergency patients were charged $24,506. This is lower than the state average of $25,131. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BECKLEY ARH HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 10 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 16 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 24 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BECKLEY ARH HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BECKLEY ARH HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BECKLEY ARH HOSPITAL: Not Available

Detailed table for spending and period for patients at BECKLEY ARH HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $22
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $44
Outpatient (1 to 3 days Prior to Index Hospital Admission) $136
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $18
Carrier (1 to 3 days Prior to Index Hospital Admission) $706
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,382
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $50
Carrier (During Index Hospital Admission) $1,325
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $956
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $120
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,032
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $833
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,313
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $150
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,407
Total (Complete Episode) $24,506

Infection Rates at BECKLEY ARH HOSPITAL

These measures show how often patients at BECKLEY ARH HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 1.89 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 6.24 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days 4,976.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.07 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 11.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards) 3.59 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.67 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,456.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.11 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 23.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.68 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 17,301.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.84 / Not Available
MRSA Bacteremia: Observed Cases 4.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.95 / Better
Clostridium Difficile (C.Diff): Patient Days 17,301.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 8.56 / Better
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Better
Clostridium Difficile (C.Diff) 0.35 / Better

How BECKLEY ARH HOSPITAL Compares to Other Similar Facilities

This is how BECKLEY ARH HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BECKLEY, WV

Worst Hospitals in BECKLEY, WV

Percentages of Complications and Deaths at BECKLEY ARH HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.7% SAME
Death rate for heart attack patients 12.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 11.9% SAME
Death rate for pneumonia patients 15.2% SAME
Death rate for stroke patients 15.1% SAME
Pressure ulcer rate 0.72% SAME
Death rate among surgical inpatients with serious treatable complications 157.4% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.12% SAME
Postoperative hemorrhage or hematoma rate 2.74% SAME
Postoperative acute kidney injury requiring dialysis rate 1.49% SAME
Postoperative respiratory failure rate 8.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.06% SAME
Postoperative sepsis rate 4.93% SAME
Postoperative wound dehiscence rate 1.92% SAME
Abdominopelvic accidental puncture or laceration rate 1% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near BECKLEY ARH HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BECKLEY ARH HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Main Street Care 5:
Jackie Withrow Hospital 5:
Raleigh Center 4:
Rainelle Healthcare Center 4:
Hilltop Center 3:
Hidden Valley Center 3:
Fayetteville Healthcare Center 3:
Ansted Center 3:
Wyoming Healthcare Center 1:
Summers Healthcare Center 1:
Beckley Healthcare Center 1:
Pine Lodge 1:

Medical Groups Affiliated with BECKLEY ARH HOSPITAL

There are 141 doctors and 56 medical groups that are affiliated with BECKLEY ARH HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with BECKLEY ARH HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with BECKLEY ARH HOSPITAL.

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