NOVANT HEALTH FORSYTH MEDICAL CENTER Ratings and Reviews

About NOVANT HEALTH FORSYTH MEDICAL CENTER

NOVANT HEALTH FORSYTH MEDICAL CENTER is a Acute Care Hospitals. It is in WINSTON-SALEM, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340014. It does provide emergency services. There are 1,259 medical professionals and 173 doctor groups affiliated with the hospital. On average at NOVANT HEALTH FORSYTH MEDICAL CENTER, emergency patients were charged $25,839. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.

Quick Links to NOVANT HEALTH FORSYTH MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NOVANT HEALTH FORSYTH MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NOVANT HEALTH FORSYTH MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NOVANT HEALTH FORSYTH MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NOVANT HEALTH FORSYTH MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NOVANT HEALTH FORSYTH MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$45
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$206
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$791
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,944
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,542
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$851
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$228
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,105
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,053
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,789
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$103
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,137
Total (Complete Episode)	$25,839

Infection Rates at NOVANT HEALTH FORSYTH MEDICAL CENTER

These measures show how often patients at NOVANT HEALTH FORSYTH MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.08 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	25,306.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	27.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	19.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	23,250.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	36.47 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	23.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.63 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.45 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.35 / Same
SSI - Colon Surgery: Number of Procedures	606.00 / Same
SSI - Colon Surgery: Predicted Cases	16.07 / Same
SSI - Colon Surgery: Observed Cases	13.00 / Same
SSI - Colon Surgery	0.81 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.54 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	363.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.21 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.31 / Same
MRSA Bacteremia: Lower Confidence Limit	0.20 / Better
MRSA Bacteremia: Upper Confidence Limit	0.71 / Better
MRSA Bacteremia: Patient Days	251,175.00 / Better
MRSA Bacteremia: Predicted Cases	25.28 / Better
MRSA Bacteremia: Observed Cases	10.00 / Better
MRSA Bacteremia	0.40 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.44 / Better
Clostridium Difficile (C.Diff): Patient Days	235,769.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	192.70 / Better
Clostridium Difficile (C.Diff): Observed Cases	67.00 / Better
Clostridium Difficile (C.Diff)	0.35 / Better

How NOVANT HEALTH FORSYTH MEDICAL CENTER Compares to Other Similar Facilities

This is how NOVANT HEALTH FORSYTH MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WINSTON-SALEM, NC

Worst Hospitals in WINSTON-SALEM, NC

Percentages of Complications and Deaths at NOVANT HEALTH FORSYTH MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	1.6%	Better
Death rate for heart attack patients	12.9%	SAME
Death rate for CABG surgery patients	4.5%	SAME
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	13.7%	SAME
Death rate for pneumonia patients	14.7%	Better
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	0.19%	Better
Death rate among surgical inpatients with serious treatable complications	189.86%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.89%	SAME
Postoperative respiratory failure rate	7.09%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.63%	SAME
Postoperative sepsis rate	4.06%	SAME
Postoperative wound dehiscence rate	2.15%	SAME
Abdominopelvic accidental puncture or laceration rate	0.82%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.71%	Better

Skilled Nursing Facilities Near NOVANT HEALTH FORSYTH MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NOVANT HEALTH FORSYTH MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Piedmont Crossing	5:
Maryfield Nursing Home	5:
Adams Farm Living and Rehabilitation	5:
Trinity Elms	5:
River Landing at Sandy Ridge	5:
Silas Creek Rehabilitation Center	5:
Friends Homes at Guilford	5:
Willowbrook Rehabilitation and Care Center	5:
Piney Grove Nursing and Rehabilitation Center	5:
Davie Nursing and Rehabilitation Center	4:
The Shannon Gray Rehabilitation and Recovery Center	4:
Camden Health and Rehabilitation	4:
Homestead Hills	4:
Arbor Acres United Methodist Retirement Community	4:
Brookridge Retirement Community	4:
Salemtowne	4:
The Graybrier Nurs and Retirement Ct	3:
Trinity Glen	3:
Yadkin Nursing Care Center	3:
Countryside	3:
Davidson Health and Rehab Center	2:
Westchester Manor at Providence Place	2:
Bermuda Village Retirement Center	2:
Bermuda Commons Nursing and Rehabilitation Center	2:
The Oaks	2:
Village Care of King	2:
Walnut Cove Health and Rehabilitation Center	2:
Jacob's Creek Nursing and Rehabilitation Center	2:
Stokes County Nursing Home	2:
Pine Acres Center For Nursing and Rehabilitation	1:
Lexington Health Care Center	1:
Abbotts Creek Center	1:
Magnolia Gardens Center For Nursing and Rehab	1:
Pine Ridge Health and Rehabilitation Center	1:
Westwood Health and Rehabilitation	1:
Meridian Center	1:
Cedar Hills Center For Nursing and Rehabilitation	1:
Willow Valley Center For Nursing and Rehab	1:
Summerstone Health and Rehabilitation Center	1:
Mill Creek Center For Nursing and Rehabilitation	1:
Oak Forest Health and Rehabilitation	1:
Universal Health Care/king	1:

Medical Groups Affiliated with NOVANT HEALTH FORSYTH MEDICAL CENTER

There are 1,259 doctors and 173 medical groups that are affiliated with NOVANT HEALTH FORSYTH MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with NOVANT HEALTH FORSYTH MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NOVANT HEALTH FORSYTH MEDICAL CENTER.