NORTH CAROLINA BAPTIST HOSPITAL Ratings and Reviews

About NORTH CAROLINA BAPTIST HOSPITAL

NORTH CAROLINA BAPTIST HOSPITAL is a Acute Care Hospitals. It is in WINSTON-SALEM, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340047. It does provide emergency services. There are 1,819 medical professionals and 135 doctor groups affiliated with the hospital. On average at NORTH CAROLINA BAPTIST HOSPITAL, emergency patients were charged $28,863. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.

Quick Links to NORTH CAROLINA BAPTIST HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH CAROLINA BAPTIST HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	26 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTH CAROLINA BAPTIST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTH CAROLINA BAPTIST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTH CAROLINA BAPTIST HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTH CAROLINA BAPTIST HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$46
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$427
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$707
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,760
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$37
Carrier (During Index Hospital Admission)	$1,884
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$662
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,827
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,787
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,033
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$162
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,325
Total (Complete Episode)	$28,863

Infection Rates at NORTH CAROLINA BAPTIST HOSPITAL

These measures show how often patients at NORTH CAROLINA BAPTIST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.96 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.69 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	32,534.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	38.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	49.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.34 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.74 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	31,525.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	50.56 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	26.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.51 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.95 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.12 / Same
SSI - Colon Surgery: Number of Procedures	591.00 / Same
SSI - Colon Surgery: Predicted Cases	16.60 / Same
SSI - Colon Surgery: Observed Cases	24.00 / Same
SSI - Colon Surgery	1.45 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.36 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.71 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	366.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.56 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.12 / Same
MRSA Bacteremia: Lower Confidence Limit	0.97 / Same
MRSA Bacteremia: Upper Confidence Limit	1.85 / Same
MRSA Bacteremia: Patient Days	250,489.00 / Same
MRSA Bacteremia: Predicted Cases	27.26 / Same
MRSA Bacteremia: Observed Cases	37.00 / Same
MRSA Bacteremia	1.36 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.36 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.61 / Better
Clostridium Difficile (C.Diff): Patient Days	222,059.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	117.89 / Better
Clostridium Difficile (C.Diff): Observed Cases	56.00 / Better
Clostridium Difficile (C.Diff)	0.48 / Better

How NORTH CAROLINA BAPTIST HOSPITAL Compares to Other Similar Facilities

This is how NORTH CAROLINA BAPTIST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WINSTON-SALEM, NC

Worst Hospitals in WINSTON-SALEM, NC

Percentages of Complications and Deaths at NORTH CAROLINA BAPTIST HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	15.3%	SAME
Death rate for CABG surgery patients	3.1%	SAME
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	14.6%	SAME
Death rate for stroke patients	14.1%	SAME
Pressure ulcer rate	0.84%	SAME
Death rate among surgical inpatients with serious treatable complications	156.19%	SAME
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.12%	SAME
Postoperative hemorrhage or hematoma rate	1.42%	Better
Postoperative acute kidney injury requiring dialysis rate	2.02%	SAME
Postoperative respiratory failure rate	8.21%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.48%	SAME
Postoperative sepsis rate	4.94%	SAME
Postoperative wound dehiscence rate	1.51%	SAME
Abdominopelvic accidental puncture or laceration rate	0.55%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.98%	SAME

Skilled Nursing Facilities Near NORTH CAROLINA BAPTIST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTH CAROLINA BAPTIST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Piedmont Crossing	5:
Maryfield Nursing Home	5:
Adams Farm Living and Rehabilitation	5:
Trinity Elms	5:
River Landing at Sandy Ridge	5:
Silas Creek Rehabilitation Center	5:
Friends Homes at Guilford	5:
Willowbrook Rehabilitation and Care Center	5:
Piney Grove Nursing and Rehabilitation Center	5:
Davie Nursing and Rehabilitation Center	4:
The Shannon Gray Rehabilitation and Recovery Center	4:
Camden Health and Rehabilitation	4:
Homestead Hills	4:
Arbor Acres United Methodist Retirement Community	4:
Brookridge Retirement Community	4:
Salemtowne	4:
The Graybrier Nurs and Retirement Ct	3:
Whitestone A Masonic and Eastern Star Community	3:
Trinity Glen	3:
Yadkin Nursing Care Center	3:
Countryside	3:
Davidson Health and Rehab Center	2:
Westchester Manor at Providence Place	2:
Bermuda Village Retirement Center	2:
Bermuda Commons Nursing and Rehabilitation Center	2:
The Oaks	2:
Universal Health Care/blumenthal	2:
Village Care of King	2:
Walnut Cove Health and Rehabilitation Center	2:
Jacob's Creek Nursing and Rehabilitation Center	2:
Stokes County Nursing Home	2:
Pine Acres Center For Nursing and Rehabilitation	1:
Lexington Health Care Center	1:
Abbotts Creek Center	1:
Magnolia Gardens Center For Nursing and Rehab	1:
Pine Ridge Health and Rehabilitation Center	1:
Westwood Health and Rehabilitation	1:
Meridian Center	1:
Cedar Hills Center For Nursing and Rehabilitation	1:
Piedmont Hills Center For Nursing and Rehab	1:
Willow Valley Center For Nursing and Rehab	1:
Summerstone Health and Rehabilitation Center	1:
Mill Creek Center For Nursing and Rehabilitation	1:
Oak Forest Health and Rehabilitation	1:
Universal Health Care/king	1:

Medical Groups Affiliated with NORTH CAROLINA BAPTIST HOSPITAL

There are 1,819 doctors and 135 medical groups that are affiliated with NORTH CAROLINA BAPTIST HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with NORTH CAROLINA BAPTIST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTH CAROLINA BAPTIST HOSPITAL.