CONTACT INFORMATION REVIEWS & MORE DATA

MOSES H. CONE MEMORIAL HOSPITAL, THE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1200 N ELM ST, GREENSBORO, NC 27401
  • Phone:  (336) 832-7000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   74%

  About MOSES H. CONE MEMORIAL HOSPITAL, THE

MOSES H. CONE MEMORIAL HOSPITAL, THE is a Acute Care Hospitals. It is in GREENSBORO, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340091. It does provide emergency services. There are 1,117 medical professionals and 119 doctor groups affiliated with the hospital. On average at MOSES H. CONE MEMORIAL HOSPITAL, THE, emergency patients were charged $24,781. This is higher than the state average of $24,303. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOSES H. CONE MEMORIAL HOSPITAL, THE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MOSES H. CONE MEMORIAL HOSPITAL, THE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOSES H. CONE MEMORIAL HOSPITAL, THE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOSES H. CONE MEMORIAL HOSPITAL, THE: Not Available

Detailed table for spending and period for patients at MOSES H. CONE MEMORIAL HOSPITAL, THE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $50
Outpatient (1 to 3 days Prior to Index Hospital Admission) $90
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $18
Carrier (1 to 3 days Prior to Index Hospital Admission) $733
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,315
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $29
Carrier (During Index Hospital Admission) $1,397
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $774
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $221
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,225
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $984
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,597
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $128
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,192
Total (Complete Episode) $24,781

Infection Rates at MOSES H. CONE MEMORIAL HOSPITAL, THE

These measures show how often patients at MOSES H. CONE MEMORIAL HOSPITAL, THE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.32 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.04 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 17,801.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 18.35 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 11.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14,125.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 21.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 17.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.67 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.93 / Same
SSI - Colon Surgery: Number of Procedures 457.00 / Same
SSI - Colon Surgery: Predicted Cases 11.90 / Same
SSI - Colon Surgery: Observed Cases 14.00 / Same
SSI - Colon Surgery 1.18 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 90.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.84 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.22 / Better
MRSA Bacteremia: Upper Confidence Limit 0.90 / Better
MRSA Bacteremia: Patient Days 222,006.00 / Better
MRSA Bacteremia: Predicted Cases 16.85 / Better
MRSA Bacteremia: Observed Cases 8.00 / Better
MRSA Bacteremia 0.48 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.10 / Better
Clostridium Difficile (C.Diff): Patient Days 198,699.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 101.88 / Better
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Better
Clostridium Difficile (C.Diff) 0.04 / Better

How MOSES H. CONE MEMORIAL HOSPITAL, THE Compares to Other Similar Facilities

This is how MOSES H. CONE MEMORIAL HOSPITAL, THE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GREENSBORO, NC

Worst Hospitals in GREENSBORO, NC

Percentages of Complications and Deaths at MOSES H. CONE MEMORIAL HOSPITAL, THE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.9% SAME
Death rate for heart attack patients 10.7% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 12.5% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 13.8% SAME
Pressure ulcer rate 0.63% SAME
Death rate among surgical inpatients with serious treatable complications 218.99% Worse
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.85% SAME
Postoperative acute kidney injury requiring dialysis rate 2% SAME
Postoperative respiratory failure rate 10.57% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.95% SAME
Postoperative sepsis rate 4.87% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 0.88% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near MOSES H. CONE MEMORIAL HOSPITAL, THE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOSES H. CONE MEMORIAL HOSPITAL, THE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Piedmont Crossing 5:
Clapps Nursing Center Inc 5:
Maryfield Nursing Home 5:
Adams Farm Living and Rehabilitation 5:
River Landing at Sandy Ridge 5:
Twin Lakes Community 5:
Friends Homes at Guilford 5:
Edgewood Place at The Village at Brookwood 5:
Piney Grove Nursing and Rehabilitation Center 5:
Penn Nursing Center 5:
The Shannon Gray Rehabilitation and Recovery Center 4:
Camden Health and Rehabilitation 4:
Ashton Health and Rehabilitation 4:
The Graybrier Nurs and Retirement Ct 3:
Kindred Hospital East Greensboro 3:
Whitestone A Masonic and Eastern Star Community 3:
Liberty Commons Nursing and Rehab Alamance 3:
Peak Resources - Alamance, Inc 3:
White Oak Manor - Burlington 3:
Trinity Glen 3:
Countryside 3:
Westchester Manor at Providence Place 2:
Linden Place Center For Nursing and Rehabilitation 2:
Heartland Living and Rehab at The Moses H Cone Mem H 2:
Universal Health Care/blumenthal 2:
Walnut Cove Health and Rehabilitation Center 2:
Jacob's Creek Nursing and Rehabilitation Center 2:
Yanceyville Rehabilitation and Healthcare Center 2:
Stokes County Nursing Home 2:
Asheboro Rehabilitation and Healthcare Center 1:
Abbotts Creek Center 1:
Magnolia Gardens Center For Nursing and Rehab 1:
Pine Ridge Health and Rehabilitation Center 1:
Westwood Health and Rehabilitation 1:
Meridian Center 1:
Greenhaven Health and Rehabilitation Center 1:
Maple Grove Health and Rehabilitation Center 1:
Guilford Health Care Center 1:
Piedmont Hills Center For Nursing and Rehab 1:
Alamance Health Care Center 1:
Summerstone Health and Rehabilitation Center 1:
Cypress Valley Cntr For Nursing and Rehabilitation 1:

Medical Groups Affiliated with MOSES H. CONE MEMORIAL HOSPITAL, THE

There are 1,117 doctors and 119 medical groups that are affiliated with MOSES H. CONE MEMORIAL HOSPITAL, THE.

Affiliated Doctor Groups


The list of medical professionals associated with MOSES H. CONE MEMORIAL HOSPITAL, THE is very long, so we have added another pages. See a list of medical professionals associated with MOSES H. CONE MEMORIAL HOSPITAL, THE.

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